Ratings based on 515 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Ohio
Clean, comfortable new hotel near airportPosted Aug 19, 2014
Pros: Breakfast was available very early--5AM, which was helpful for early flight schedules. The complimentary shuttle service to the airport was wonderful
Cons: Complimentary breakfast had only sugared cereals, no fruit, and no whole grain bread products.
Location: Hotel is within 20 min. by car of most of Austin's most popular attractions: UT, LBJ Library, Ladybird Johnson wildflower center, capital, etc.
My family and I stayed for 4 nights. Front desk personnel were friendly and helpful. Rooms were new, comfortable, and clean. Outdoor pool was small but refreshing. The location was just far enough off of main arteries to be quiet, but very near the airport and only a few minutes from downtown.
for Everyoneby A verified traveler from San Antonio, TX
Nice hotel close to the airportPosted Aug 14, 2014
We were there just overnight visiting UT. Had an early appointment so we came up the night before, Hotel remodeled and very comfortable
for Everyoneby A verified traveler from Sugar Land
Very worthPosted Aug 4, 2014
This hotel has up-dated remodel; room is very clean. I will come again for my next visit of this location.
for Everyoneby A verified traveler from West Texas
Nice and clean, great staffPosted Aug 4, 2014
Pros: How clean and fresh it looked.
Cons: no complaints
Location: It was quick access to downtown, the hotel was almost hidden from the street and felt very safe!
I was surprised that the hotel was a couple of years old, it still has that new sanitized smell to it. The beds were extremely comfortable. The whole room was great and wonderful customer service.
by A verified traveler
Posted Jul 31, 2014
I thought the staff were rude, felt like we were intruding. Washer was broken and they told me AFTER I bought the detergent and got quarters. Lots of things broken in room (fridge, toilet paper holder). Only 4 chairs at pool. Thought I would try a Best Western based on the reviews....don't think I will try again.
for Business Travelersby A verified traveler from Irvine, CA
Fantastic facility and experience!Posted Jul 23, 2014
Pros: Cleanliness; modern and upscale decor; free continental breakfast
Cons: Nothing - the facility met or wholly exceeded my expectations.
I couldn't rate this hotel any more highly (and especially in light of the wholly reasonable price obtained through Expedia). The hotel was new (perhaps a year or so), clean, wonderfully modern and tasteful in its design and decor. The staff was friendly, prompt in their service and, my room was clean, comfortable and with a pleasant (again) modern ambiance. The hotel offered free wi-fi, convenient and tasty continental breakfast...truly every aspect of my stay at this Best Western was a pleasure.
for Everyoneby A verified traveler from Magnolia, Tx
Very nice!Posted Jul 21, 2014
Great hotel, very clean, friendly staff! Breakfast was great! Location was good. Would stay here again!
for Familiesby Griselda from Midland
Nice Getaway....Posted May 28, 2014 on Hotels.com
I LOVED THE STAY OTHER THANK WE ASKED FOR MORE TOWELS N DIDN'T GET ANY BECAUSE THE LAUNDRY WAS LOW ON TOWELS OTHER THAN THAT EVERYTHING WAS GREAT.. :)
for Everyoneby A verified traveler from Houston
Last minute saving!Posted May 28, 2014
Randomly decided to go to Austin during the week and found a great deal here. Real close to the popular areas in Austin including 6th street.
for Everyoneby Canadian from Canada
Helpful staffPosted Apr 30, 2014
Pros: Good staff
Cons: The rooms were a little bland and therefore overpriced.
Location: Close to the airport, but nearby dining is not great.
The reservation I made for this hotel got a little mixed up (likely my fault) but the night staff were great in calling Expedia and working this out. This was much appreciated after 12 hours in transit. A bit overpriced for what you get, but the service was good.