Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from HOUSTON,TX

nice!

Posted Aug 11, 2014
Pros: room was all we needed
Cons: double check the bathroom before a guest arrives
Location: about 10-15 mins from downtown 6th st
would stay here again room was nice and comfy very quiet. great place to stay if youre in town and need somewhere to sleep. right room for a decent price.
Comment from Hotel Management
Aug 13, 2014 by CandlewoodOM, Hotel Management
SOPH, Thank you for taking time out to review our hotel! We are so glad you enjoyed your time in Austin. Safe Travels,
5 out of 5
Recommended
for Everyone
by A verified traveler from Plano

Posted Jul 28, 2014
Pros: I liked having the full refrigerator since I needed the freezer to keep some cakes frozen for a few days.
Overall, it was a great experience. The only negative was I could not check out 2 hours late, but I totally understand.
Comment from Hotel Management
Aug 3, 2014 by CandlewoodOM, Hotel Management
Betty, We are sorry we could not accommodate a late check out for you. Thank you though for posting a review and staying with us. We hope to see you soon. Safe Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Good hotel with a good deal.

Posted Jul 17, 2014
Hotel staff were nice, rooms were ok. The overall condition was about 3.5 of 5. Really good deal for the location though.
Comment from Hotel Management
Aug 3, 2014 by CandlewoodOM, Hotel Management
Tim, Thank you for taking time out of your day to write a review of our hotel. We hope to see you again soon. Safe Travels!
1 out of 5
by A verified traveler from austin tx

Terrible employees customer service!

Posted Jul 4, 2014
I came in here after being in the hospital and the staff was immediately rude to me! Not helpful with any requests I had. And then our second day just before checkout, the manager yelled down the hallway to my boyfriend being extremely rude to him too!!! NEVER use this hotel is my suggestion!!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and nice staff

Posted Jun 17, 2014
Pros: It had a kitchenette
It was a good experience, no problems. We were hardly there. We just went to take a bath and sleep.
Comment from Hotel Management
Jun 21, 2014 by Haley, Hotel Management
A verified traveler. Thank you for taking time out of your day to let us, and everyone, know how we are doing. We hope to see you again next time!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 17, 2014 on Hotels.com
I think it was a good alternative for someone that doesn't want to spend a lot on a room. Probably older facility but updated well. Very clean, spacious room. Air worked well. Good tv options. Bathroom was nice and updated. Kitchen area with counter space, fridge and microwave.
Comment from Hotel Management
Aug 23, 2014 by Haley, Hotel Management
A verified traveler, We would like to take the time to thank you for letting us know how we are doing. It makes us happy to hear that you enjoyed your stay with us and we would love to accommodate you again when you are in the Austin area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice little stop near family!

Posted Jun 16, 2014
Pros: Close to family, clean room!
Cons: hard to get to from the highway.
We were pleasantly surprised by the nice atmosphere and the comfort of the room!
Comment from Hotel Management
Jun 21, 2014 by Haley, Hotel Management
A verified traveler, Thank you for taking time to let us know how you enjoyed your stay. We look forward to having you again!
4 out of 5
Recommended
for Everyone
by Esther from Victoria, Texas

Good bare-bones accommodations

Posted Jun 16, 2014
Pros: price and location
Cons: Clean floors with something else. Provide better shower curtains.
Location: Fairly close to everything downtown
This is a good place to stay if you want a good economical stay with no frills. It is spacious and relatively clean, although the floor in the kitchen area was tacky. My shoes kept sticking to it as if it had been cleaned with a gummy detergent but not rinsed. Otherwise, not bad for the price. Don't expect breakfast or eating accommodations, though. There are only overpriced snacks available.
Comment from Hotel Management
Jun 21, 2014 by Haley, Hotel Management
Esther, Thank you for taking time out of your day to let us know how we are doing. It is our utmost concern to take care of our guest and to make sure they enjoy their stay with us. We would love to have you again.
5 out of 5
Recommended
by A verified traveler

Very nice for the price.

Posted Jun 14, 2014 on Hotels.com
I had a great time.
Comment from Hotel Management
Aug 23, 2014 by Haley, Hotel Management
A verified traveller, we are happy to hear that you enjoyed your stay. Call back anytime you are in the area!