“Not a five-star hotel, but not the pits either”
I feel this hotel is being given a bad rap by some of the other reviewers. I was there for 9 nights while I was working in Austin. The staff were very friendly and accommodated me, with such requests as having a microwave and refrigerator in my room, replacing shot lightbulb, etc. Clearly, it's not a five-star hotel (the green water in the swimming pool tells you that, as well as other aesthetics), but the employees were pleasant and eager to help which allowed me to focus on my work.