Ratings based on 1,090 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from San Diego

Ehhh...Wouldn't Stay There Again

Posted Oct 29, 2014
Pros: Linens and Bathroom
Cons: Customer Service, Explanation of VIP benefits by hotel staff
Location: short drive to downtown, not many restaurants very close by.
I arrived at 1:30, check in is at 3:00pm, my room was not ready. So, I changed in their bathroom near the lobby and went onto my meeting. I arrived back at 4:00pm and there was some question as to whether my room was ready.The receptionist had already given me my rooms keys and then discovered my room was not ready and I had to change rooms. While she is checking me in she is texting on her cell phone!!!! RUDE! She then states that she has some notes on the account - she just pauses - she then says I see I should offer you some beverages - I just stare at her waiting for her to explain what she is talking about, she then says - do you want some beverages?!?!? No explanation of what, where, when, who, etc....just sort of a blank stare coming from her. Overall, the experience was ok. But, the hotel location is not in the best area. There was no above and beyond customer service!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, SC

Great place

Posted Oct 21, 2014
Conveniently located to interstate and can get to downtown in 5 minutes by car. The room was clean and bed was great and soft. Remote was missing from room, but front room provided their own immediately to us. I would stay there again.
4 out of 5
Recommended
for Couples
by A verified traveler from Austin, TX

Romantic Night With my GF

Posted Oct 15, 2014
Pros: Charming, romantic, hideaway in the heart of the city
Cons: Improve Ventilation of the room.
Nice quiet Hotel in a surprisingly not so nice part of the town. Hard to find if you don't already know it. In a way nice and hidden. The room is large. Loved the wall between bathtub / Shower and the bed is a transparent glass wall - did a lot to make our night more romantic. All the way comfortable. Adequate parking. Downside: Smell od stale air in the room and perhaps pricey given it is not a full service hotel.
2 out of 5
by A verified traveler from San Antonio, TX

Unrealistic prices for the quality

Posted Oct 14, 2014
Pros: The breakfast in the morning.
Cons: Everything listed above.
Location: I attended the ACL Fest. That's all I know.
I paid way too much for this stay. It was clean and the second desk receptionist was nice, but overall experience was very disappointing. They charge WAAAAY too much for a room that you don't even get for a full 24 hours. When I expressed my concern about this the receptionist didn't seem interested in trying to offer help. The AC was broken and the room was burning hot. The shower door leaked terribly and we both almost slipped even though we layed towels down to catch the water. The mini fridge made loud noises all night.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown.

Posted Oct 13, 2014
The room was very nice except for the fact that our air conditioning was not working.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Hotel staff was great and very accommodating. Hotel has been remodeled; but the outside area definitely needs some updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
The staff was very accommodating and the facilities were great for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

Nice

Posted Sep 29, 2014
I loved the set up of the restroom and showers. I had a bit of trouble figuring out the handles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2014
Pros: Courteous, accessible.
Clean, simple, unpretentious, feng shui styling. Pleasant.
1 out of 5
by A verified traveler from Fort Mill, SC

It's a dump don't stay here.

Posted Sep 22, 2014
Not good hotel looks nothing like photos. Dirty, run down not well maintained and smells.