Ratings based on 190 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby andy from Lubbock
austin 1 nightPosted Jun 5, 2014
Pros: friendly staff
a/c was inop in first room, maintenance unable to repair, moved me into another room, toilet stayed running in that room. otherwise all was good.
for Everyoneby Marshall from College Station, TX
Easy stay in AustinPosted May 27, 2014
Hotel was an alright stay. Overall it wasn't too terrible but it could also be better. The food was good but the beds weren't too comfortable.
by A verified traveler
Unsanitary!!!!Posted May 24, 2014
I left a wake up call at front desk for 5:30 am, never got the call and almost missed my flight. Walked into breakfast bar area, counter was dirty, trash can was full and there was a dead cockroach on the floor!!!! What kind of place is this? I told the male staff at front desk, he was indifferent to the walk up call; the unclean ness of the breakfast bar; and the cockroach!!!! Mrs. Freberg
for Everyoneby A verified traveler
So-so, but would probably stay again if in AustinPosted Jan 21, 2014
The room was fairly clean, the bathroom shower had alot of mold and the mirror had spots on it (toothpaste splashes...?), and the bathroom door handle needed a good cleaning. The bed mattress was great, the staff was very courteous and helpful. Close to the airport was a plus.
Recommendedby A verified traveler
Posted Dec 5, 2013 on Hotels.com
Recommendedby Pamela from Akron, OH
Comfort Suites Austin AirportPosted Nov 11, 2013 on Hotels.com
Cleanliness is not a top priority at this place and I had an unexplained air cleaning machine running all night. Also the water faucet in the tub dripped all night. Will not be staying here again.
for Everyoneby Mark from Hamilton, ON
Good valuePosted Nov 1, 2013
Clean, nicely located to Airport. Friendly shuttle driver (who knew how to avoid traffic). Would stay here again.
by A verified traveler
It's an OK hotelPosted Oct 31, 2013
Pros: It was quiet.
Cons: Too country, need to add more modern service to attarct broader clients.
Location: Was a little bit hard to find from the airport. Overall location was OK.
No room service, only one restaurant delivers to the hotel out of 5 that I called for dinner. The restaurant that delivered did not have bottled water. Called reception for water but no room service. went down to the soda machine and a bottle of water was $3, really?
for Overnight Stay Before Destinationby A verified traveler
Posted Oct 20, 2013 on Hotels.com
Good to sleep only. Breakfast was just ok.
Recommendedby David McDonald
Posted Oct 14, 2013 on Hotels.com
People were very nice and accommodating.The rooms smelled and were in bad need of a makeover. The thermostat on the A/C did not work so the air constantly ran. The service was good and the staff was very nice!