Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by jimmy from lafayette La

Posted Jun 17, 2014 on Hotels.com
Clean rooms, good staff, good breakfast
5 out of 5
Recommended
for Personal Event
by Leona

This traveler left a rating score only Posted Jun 7, 2014 on Hotels.com
2 out of 5
Recommended
by Sidney

This traveler left a rating score only Posted Jun 4, 2014 on Hotels.com
5 out of 5
Recommended
by Karen

This traveler left a rating score only Posted Jun 3, 2014 on Hotels.com
3 out of 5
by BAM from Portland OR

Good and Bad, Should have tried new Best Western

Posted Jun 2, 2014
Pros: New carpet, food ok
Cons: See above, staff needs to be on it more
They gave me a room with a cracked duct taped window. Said it was out of service last week. Guess duct tape qualifies as a repair but it doesn't keep out the freeway noise. Had to change rooms, not a big deal but why did I have to? Then called front desk after checking out as I left an item in the room and wanted them to bring it down to front desk. Front desk said he would go up there personally and see if it was there and call me back either way. No call back. Then called again but she was too busy to deal with my request and I guess no one else could deal with it. Annoying! Also, no checkout receipt, no USA today at my door, there were others on the floor. Guess it throws them off if you move to another room. Otherwise it is a decent place. Saw a Best Western on a walk, new, away from highway a bit more, closer to review
4 out of 5
Recommended
by Joelene

This traveler left a rating score only Posted May 19, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Cindy from Iowa Park Tx

great hotel, good location

Posted May 5, 2014 on Hotels.com
this was a last minute booking and I did it online. The lady at the cashier was very pleasant and nice. It was nice to be greeted with that type of person when you are tired of being in the car for so long and tired all together. The room was excellant and the breakfast down stairs was great. Only draw back I would say would be get another waffle maker. The line was kinda of long. But if that is all I have to complain about that is nothing. Your Hotel was a great experience and I will surely be back and I have already told people today, " If you are in Georgetown you have to go to this hotel. thanks
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2014 on Hotels.com
5 out of 5
Recommended
by Ian from Napa

Awesome

Posted Apr 21, 2014 on Hotels.com
Great room, great breakfast, great service. Only thing was the hot tube pump didn't work. Other then that, great hotel.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2014 on Hotels.com