Terrace/patio
Check availability

Reviews of Courtyard by Marriott Austin The Domain Area

3 out of 5
Courtyard by Marriott Austin The Domain Area
9409 Stonelake Blvd, Austin, TX

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 90 out of 1000 reviews" "
Rating 2 - Terrible. 90 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimlien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 1 night in Apr 2024

6/10 Okay

Cynthia

Liked: Staff & service
Staff was friendly but the property could use some renovations. Elevator was too small, there was a lot of noise around the room. The AC didn’t work properly and the shower was dirty
Stayed 1 night in Apr 2024
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

2/10 Terrible

Adam

Traveled with family
Guy at the front desk was very rude and refused to fulfill our reservation.
Stayed 2 nights in Apr 2024
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

10/10 Excellent

Marcela, The Woodlands

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Went the for a business meeting and it's a nice, clean comfortable hotel. The rooms are very good size and our had a very nice balcony . Very good option!
Stayed 3 nights in Apr 2024
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robert on Apr 20, 2024
Thank you so much for the review. We hope to have you stay with us again.

6/10 Okay

Phil

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was nice but didn't clean our room. We arrived back to our room at 9:30PM. Staff brought us cleans linen. Never did see the luggage cart which, we were told did exist!
Stayed 2 nights in Apr 2024
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

10/10 Excellent

Reba

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Robert on Apr 20, 2024
Thank you so much for the review. We hope to have you stay with us again.

10/10 Excellent

Jennifer

Traveled with family
Liked: Amenities, property conditions & facilities
Lovely landscaping and very convenient location. The room seemed reasonably clean except that there was an acrylic nail in my bed. Not too nasty, but it wasn’t mine, so it was a bit unpleasant. Otherwise, all was fine.
Stayed 1 night in Apr 2024
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

10/10 Excellent

Einstein

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Robert on Apr 20, 2024
Thank you so much for the review. We hope to have you stay with us again.

6/10 Okay

Taylor

Traveled with family
Disliked: Amenities
I think the name is deceiving. When I booked this hotel I looked at the map and it seemed close to the Domain Area shopping, it even says “Domaine” in the name, but it really wasn’t close at all enough to walk, we definitely had to drive. We were also put in the room right by the elevator which was so loud and our entire hallway reeked of pot every night and into the morning. We also were told we were upgraded to a room with a balcony which we couldn’t enjoy because the door was jammed and wouldn’t open. It seemed like they really tried to take an older hotel and remodel it, but unfortunately it still seemed old and unfinished in places (there was a hole in the wall under our sink). Unfortunately I just don’t think I’d stay here again due to the location and experience we had, it was just disappointing.
Stayed 3 nights in Mar 2024
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

2/10 Terrible

Elizabeth

Stayed 1 night in Mar 2024
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

10/10 Excellent

Patricia, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time that I have been here I like because is clean safe and convenient
Stayed 1 night in Mar 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

8/10 Good

Mehtab

Stayed 1 night in Mar 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. Have a great day!

8/10 Good

STEPHANIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to shopping, dining and the highway. The facility was clean and well maintained.
Stayed 2 nights in Mar 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Priscila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a nice place to stay. I’ve stayed here twice and I’ve had a good and comfortable experience both times. Hotel is also in a nice area, very safe. Would recommend and would stay here again
Response from Robert on Apr 20, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. We hope to see you again!

10/10 Excellent

Gabe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there. The staff was amazing and I will be back
Stayed 3 nights in Mar 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my go-to hotel for myself and my family.
Stayed 1 night in Mar 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Ashley, Cameron

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. Have a great day!

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
I would return here.
Stayed 1 night in Mar 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony the barista was very friendly and courteous, We had great rapport with him. We discussed our travels and he told us about his. We had a great time.
Stayed 1 night in Feb 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

8/10 Good

Derrek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the room, I assumed the toilet was a low flush toilet but actually it had a plumbing problem. The maintenance is off on Sundays. Other than that I was a great stay because I was shopping from 10am to 10pm.
Stayed 2 nights in Feb 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

4/10 Poor

Radha Krishna

Disliked: Cleanliness, property conditions & facilities
Dirty bathroom
Stayed 1 night in Feb 2024
Response from Robert on Feb 19, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2024
Response from Robert on Mar 25, 2024
Thank you for sharing your feedback. Have a great day!

6/10 Okay

Kenneth

Whenever I pay a charge up front for incidentals I never get my money returned. And I never use incidentals. This means rooms cost more than what is said they will cost. Is it because I am booking through Expedia?
Stayed 2 nights in Feb 2024
Response from Robert on Feb 19, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed here for 1 night to run the 3M Half Marathon and everything was great except for the fact that there was no hot water to take a shower after my run :(
Stayed 1 night in Jan 2024
Response from Robert on Feb 19, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

10/10 Excellent

TAR-HSI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good, the gym was actually really good. Only thing is that the pillow is really really bad
Stayed 4 nights in Jan 2024
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

4/10 Poor

Jamil

Disliked: Property conditions & facilities
Construction made property horrible. Very old rooms.
Stayed 1 night in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

4/10 Poor

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

8/10 Good

Staci

Stayed 1 night in Dec 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

6/10 Okay

Letesha

Stayed 1 night in Dec 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Limited parking
There was limited parking and was under construction.
Stayed 1 night in Dec 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

8/10 Good

Mauricio

Stayed 1 night in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like an old RV
We booked the hotel only to get an email after stating it was under construction. Which isn’t a major issue since the outside entrances seemed to be the only issue. We finally located the entrance and once we reach the front desk the clerk didn’t acknowledge us and was very short. Once we got the keys to the room we walked in and the room smelled like mildew. Like I wasn’t sure if we were in a hotel or 20 year old RV.
Stayed 1 night in Nov 2023
Response from Robert on Feb 19, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

6/10 Okay

Derilia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was located near the Domain and other restaurants but the hotel was under construction doing our stay. Entrance was blocked.
Stayed 3 nights in Sep 2023
Response from Robert on Feb 19, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

10/10 Excellent

Margaret

Business traveler, Traveled with partner
It’s goof
Stayed 1 night in Nov 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Patricia, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaness I don’t like it’s under construction
Stayed 1 night in Nov 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Me

Stayed 1 night in Nov 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Dnalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

4/10 Poor

Lucia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was under construction —this was not disclosed at booking. Worse, the shower and bathroom was not cleaned properly (as evidenced by the pubic hair that was still on the floor of the shower when I went to shower the first day). Gross!
Stayed 2 nights in Nov 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

6/10 Okay

Joe

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
property is under construction and there are signs all over stating park at your own risk
Stayed 3 nights in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good
Great staff. Great bad and pillows and very clean. The ongoing construction is a pain
Stayed 2 nights in Nov 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

6/10 Okay

Tyler

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another visit
This is our second time staying here, love it.
Stayed 1 night in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

6/10 Okay

susan

Stayed 1 night in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

8/10 Good

Edwina

Stayed 1 night in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

2/10 Terrible

Alexandria

Stayed 2 nights in Sep 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

10/10 Excellent

joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive to anything I needed. Construction was going on at the time so parking was a little scarce, but I was very satisfied with my stay.
Stayed 3 nights in Oct 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!

4/10 Poor

Wesley

Stayed 1 night in Sep 2023
Response from Robert on Feb 19, 2024
Thank you for sharing your feedback. We appreciate hearing all the comments our guests have to share in regards to their stay. Have a great day!