“Good reliable quality”
I routinely stay at Crowne Plaza hotels. While some Crowne Plazas are rated 3.5 stars: this is rated as a 3 star as I recall. It was fine, though my expectation would have been higher if it had been a 3.5 star. The room was okay - everything worked, was clean, quiet surroundings, good coffee in the in-room pot, etc. It did not have a "staging area" outside the bathroom (usually a mirror & counter): a deal breaker for a family of four.
I was just a touch disappointed in the service. I visited the front desk on three occasions, and each time had to wait for two people ahead of me, as there was just on person attending. The pool & hot tub was a mess. Leaves throughout. There had been a mild storm about 10-12 hours prior, but plenty of time for someone to skim it. When we asked when it would be cleaned, they did not know, but they did show us where the skimming equipment was. My son had more fun skimming than swimming, so that turned out memorable. Also, when we arrived, I usually find assistance with our luggage, but not this time. However, in all fairness, I didn't see anyone & could have asked for help, though I chose not to.
Some missed details. Would I stay there again? Probably, though I would ask for a room with mirror/counter outside the bathroom. Perhaps I am accustomed to being overly spoiled by Crowne Plaza and I have the bar set too high.