Ratings based on 858 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Unpleasant Double Tree (university area), Austin

Posted Jun 16, 2015
Pros: It is close to the university.
Cons: Beds mattresses and room air conditioner noise! Water should be provided free of charge.
Location: University and state capitol building
The best part of the stay was that it is close to the University. However, there is nothing else that I can say good about the stay. The beds were too soft and the constant AC noise from the room air-conditioner prevented anyone to have a good night sleep! This reminded me of a cheap motel 8 instead of a Hilton managed facility. We were asked to pay for bottled water - something that is free now even in cheap motels! I will look to spend a few more dollars and book in Sheraton which is also very close to the University, next time I am in Austin. But, I will stay away from this one!
4 out of 5
by A verified traveler

Posted Jun 9, 2015
Charged $50 to the credit card for no reason. Clean room and friendly hotel staff.
4 out of 5
Recommended
for Families
by A verified traveler from Greater New Orleans Area

Neil Diamond concert trip

Posted Apr 28, 2015
Pros: It was clean, disappointed that the rooms didn't have a refrigerator.
Cons: Nothing
Location: Close to the The UT Frank Irwin Center.
The expirence was good, hotel was convenient, but the folks in Austin do not know how to drive
3 out of 5
by A verified traveler

Posted Apr 27, 2015
Noisy room air conditioners kept us awake. $15 charge for parking in an empty open parking lot is totally unjustified.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Very nice Hotel

Posted Apr 17, 2015
Everything in this hotel is great. l love it so much.
4 out of 5
Recommended
for Everyone
by A verified traveler

University Hotel

Posted Apr 16, 2015
Pros: close to the university
This was a very nice hotel within driving distance to the University of Austin. The breakfast was good although it was not included with the room price. Overall, the experience was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Very comfortable room. The bed and room temperature was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Worth the walk

Posted Mar 31, 2015
The hotel was a little far to walk to the tourist attractions but we did fine since we're walkers. It's a very nice hotel with spacious rooms and bathroom, friendly staff, good breakfast and a nice atmosphere right outside. Parking was free in the lot-you didn't have to deal with valet parking
4 out of 5
Recommended
for Business Travelers
by Kristine from Ft. Worth

Great place.

Posted Mar 26, 2015 on Hotels
I enjoyed my stay.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Mar 15, 2015 on Hotels