Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
62% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Jan 24, 2015
Pros: The initial price was the good but then they charged more at check in. This is a first time that a hotel actually charged an additional fee.
Even though you pay for the stay in advance, they will charge your card an additional fee as a deposit for damages which was more than the room charge. It is just a basic hotel, nothing fancy.
Comment from Hotel Management
Jan 25, 2015 by Tapan, Hotel Management
I apologize for any misunderstanding regarding Deposit fees. I assure you we take deposit to make sure you and other guests that comes in after you have a good condition room. We at any point do not charge your card but actual hold is put on the amount on your card. We release that as soon as you check out and it is up to your bank or credit card how long they take it to release it. We always call or contact the guests before we put a charge on the hold. I hope this clears the confusion. I hope you understand that deposit is taken to assure you that we gave you good condition room and it was kept that way the whole time it was rented.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom austin

Economical

Posted Jan 17, 2015
Pros: Price
Cons: New paint in the bathroom
Location: 15 minutes from downtown
We stayed for 7 nights. Clean, roomy, economical, good location, great staff, breakfast as expected.
Comment from Hotel Management
Jan 24, 2015 by Tapan, Hotel Management
Thanks for your review and letting us know that you had a great stay our hotel. This tells us that we are doing our job right to make sure every guests are left satisfied at our hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin

Good location

Posted Jan 12, 2015
Pros: We would stay there again
Location: Lots of things to do nearby, easy access to major highway, close to rail station to downtown.
We stayed for 7 nights. Economical, large room, king bed, couch, a bit "tired" looking, staff very quick to request to fix bathtub faucet, clean, very quiet second floor, comfortable king bed, quiet heating system. Breakfast adequate. We were very pleased with the price, staff, and room.
Comment from Hotel Management
Jan 24, 2015 by Tapan, Hotel Management
Thanks for so much to take time to review your stay. We appreciate your feedback and we strive to make sure our guests has a pleasant stay whether they are here for 1 nights or 7 nights.
2 out of 5
by A verified travelerfrom TX

Outdated and overpriced

Posted Jan 11, 2015
Pros: Nothing
Cons: Everything
Location: Easy access TO HWY183 but not FROM the HWY. The only thing I found nearby was TopGolf, about 2 miles away.
This room is outdated and rundown. Don't pay more than $30-$40 for this room. Staff was mediocre at best, and room was rundown. The towel rack in the bathroom was about to fall off the wall.
Comment from Hotel Management
Jan 25, 2015 by Tapan, Hotel Management
I apologize about your experience at our hotel. I assure you we are always working on improving our room. Please let us know while you are here so we can help you to satisfy with your room in every way possible. I assure you the towel rack is fixed in that room and has been double checked in all other rooms.
3 out of 5
Recommended
for Business Travelers
by Michaelfrom Corpus Christi

Exactly what I was looking for.

Posted Nov 23, 2014 on Hotels.com
The room was exactly what I wanted. Clean and comfortable. The price was right and I would go back.
Comment from Hotel Management
Jan 31, 2015 by Tapan, Hotel Management
Thank you for taking to survey your stay. We were really glad that you had a pleasant and comfortable stay at our hotel. Your review helps us to always to do better in future.
4 out of 5
Recommended
for Getaway With Friends
by Lindsey

Posted Nov 11, 2014 on Hotels.com
Comment from Hotel Management
Jan 31, 2015 by Tapan, Hotel Management
Thank you for survey your stay. We are very glad that you had a great stay at our hotel and it is up to your needs. Your time to survey is greatly appreciated and helps to guide us to help future guests including you in better ways.
4 out of 5
Recommended
for Families
by Rebeccafrom Austin

GREAT PICK FOR BUDGET-PRICED LODGING

Posted Nov 8, 2014 on Hotels.com
I live here in Austin and needed to stay somewhere reasonable while work was being done in my home. I was pleasantly surprised at the size of the room. There is plenty of space, with a desk, small sofa bed and vanity area. The front desk staff was very friendly and helpful. The neighborhood is meh, but if you're seeking a simple, comfortable option, this is a great pick.
Comment from Hotel Management
Jan 31, 2015 by Tapan, Hotel Management
Thanks so much to take time to survey your stay at our hotel. And we are very happy that you were very satisfied with your room and accommodation at our hotel. Hope to see you soon again.
4 out of 5
Recommended
for Couples
by A verified traveler

wish it was better

Posted Nov 7, 2014 on Hotels.com
nice and clean and roomy. there was water and coke in refrig not sure if left by previous occupants if commplimentary say so !! the toilet backed up so embarrassing then when reported all they said was i thought i fixed it !! yuck. nice place but wished for betteer
Comment from Hotel Management
Jan 31, 2015 by Tapan, Hotel Management
Thank you for taking time to let us know about your experience at our hotel. I apologize about the water and coke in the refrigerator. I assure you I have addressed this issue with my housekeeper and have rectified the problem. I hope you give us another chance so we can serve you better then your previous experience.
1 out of 5
Recommended
for Couples
by A verified traveler

Paying way too much for nothing.

Posted Nov 6, 2014 on Hotels.com
They said it was renovated, but it look like it never was. I paid 134.00 for one night and I felt that I took a lost. They took a retainer fee of 75.00. I didn't know that until I checked my account, the clerk didn't let me know. I know now to watch how I spend my money, when visiting Austin.
Comment from Hotel Management
Jan 31, 2015 by Tapan, Hotel Management
I am sorry about your experience at our hotel. I assure you we have renovated the entire hotel from inside and we are still working on it. $75 is just a deposit and we do have a sign posted at the front desk. I apologize again if we have misled you but I assure you that was not our intentions.
4 out of 5
Recommended
for Personal Event
by Robert

Posted Oct 31, 2014 on Hotels.com
Comment from Hotel Management
Feb 21, 2015 by Tapan, Hotel Management
Thanks for taking time to survey your stay. Hope to see soon again.