All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thanks for taking the time responding to our survey. Looking forward to your next stay with us. Have a great day.
6/10 Okay
Nora
Traveled with family
Mar 25, 2024
Liked: Staff & service
The bed is not comfortable
Nora
Stayed 1 night in Mar 2024
Response from Marcos on Mar 26, 2024
Thanks for taking the time responding to our survey., but we're sorry to hear about the issues regarding the uncomfortable bed. Rest assured that this will foster improvements for the future, Looking forward to your next stay with us. Have a great day.
the bed was awful. very cheap mattress and pillows
Nabil
Stayed 1 night in Mar 2024
Response from Marcos on Mar 22, 2024
Thanks for taking the time to respond to our review, but we are sorry to hear that the mattress and the pillows are not on your likening, we are going to pass this to the correspondent department in order to help our future guest. Thanks, and have a great day.
10/10 Excellent
Brinkley
Business traveler, Traveled with partner
Mar 17, 2024
Loved it
Brinkley
Stayed 2 nights in Mar 2024
Response from Marcos on Mar 18, 2024
Thanks for the wonderful review. We appreciate hearing great words about the guest stays. Looking forward to your next stay with us. Have a great day.
Thanks for the wonderful review. We appreciate hearing great words about the guest stays. Looking forward to your next stay with us. Have a great day.
6/10 Okay
Gothandaraman
Traveled with family and small children
Mar 11, 2024
Liked: Cleanliness, staff & service
Looks and feels old. Ok location. Breakfast options were ok but not great. Overall a 3 out of 5 property
Gothandaraman
Stayed 2 nights in Mar 2024
Response from Marcos on Mar 17, 2024
Thanks for taking the time responding to our survey., but we're sorry to hear about the issues regarding the breakfast service. Rest assured that this will foster improvements for the future, Looking forward to your next stay with us. Have a great day.
Thanks for taking the time responding to our survey. We appreciate hearing from all our customers, though we're sorry our service was not up to our usual standards, we will work internally to make the necessary adjustments rest assured that this will help us improve our guest experience in the future.
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
8/10 Good
Mahmoud
Feb 28, 2024
Liked: Cleanliness, staff & service
Breakfast was not that good
Mahmoud
Stayed 2 nights in Feb 2024
Response from BG on Mar 5, 2024
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
Repeat visitor. This location is close to multiple dining options and convenient to my customer location/
Richard
Stayed 3 nights in Feb 2024
Response from BG on Mar 5, 2024
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
10/10 Excellent
Pedro
Traveled with partner
Feb 12, 2024
Liked: Property conditions & facilities
El hotel estaba muy limpio y en una zona segura , las camas eran muy cómodas y el desayuno creo que podría mejorar en tener más variedad pero en general todo bien
Pedro
Stayed 1 night in Jan 2024
Response from BG on Feb 15, 2024
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
Liked the ability to check in and out plus access room and building with digital key.
Cheron
Stayed 1 night in Jan 2024
Response from BG on Feb 5, 2024
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
10/10 Excellent
christopher
Feb 1, 2024
christopher
Stayed 1 night in Jan 2024
Response from Marcos on Mar 21, 2024
Thanks for the wonderful review. Looking forward to your next stay with us. Have a great day.
Thank you for the 5-star rate you gave it to us, we are looking forward to having you back soon!
4/10 Poor
Munif
Jan 22, 2024
They didn’t provide a room which have smart TV
Munif
Stayed 1 night in Jan 2024
Response from BG on Feb 5, 2024
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
Very friendly staff, enjoyed the breakfast, comfortable and quiet room and easy parking, close to the freeway so we could get to our spots easily whilst on vacation.
Richard
Stayed 2 nights in Jan 2024
Response from BG on Jan 9, 2024
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
4/10 Poor
Daniel
Dec 27, 2023
Daniel
Stayed 2 nights in Dec 2023
Response from BG on Jan 9, 2024
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
10/10 Excellent
Charles
Dec 24, 2023
Charles
Stayed 1 night in Dec 2023
Response from BG on Jan 17, 2024
Thank you for the 5-star rate you gave it to us, we are looking forward to having you back soon!
10/10 Excellent
Sabrina
Dec 22, 2023
Sabrina
Stayed 1 night in Dec 2023
Response from BG on Dec 26, 2023
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
10/10 Excellent
Ronald
Dec 21, 2023
Ronald
Stayed 2 nights in Dec 2023
Response from BG on Jan 17, 2024
Thank you for the 5-star rate you gave it to us, we are looking forward to having you back soon!
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
Thanks for the wonderful review. this will help us improve our guest experience in the future, looking forward to your next stay with us. Have a great day.
Very pleasant staff throughout my stay. Room and bathroom are quite large and well appointed. Comfortable bed. Facility is clean and welcoming. Breakfast was sufficient. I appreciated coffee in the room and always available at the front desk. Convenient location for travel in or out of town near Mopac and 183. I’ll stay again when I’m in town.
Carol Z
Stayed 4 nights in Dec 2023
Response from Marcos on Dec 17, 2023
Thanks for the wonderful review. We appreciate hearing great words about the guest stays, this will help us improve our guest experience in the future, looking forward to your next stay with us. Have a great day.
Thanks for the wonderful review. This will help us improve our guest experience in the future, looking forward to your next stay with us. Have a great day.
Horrible pillows!!! Not a fan of Hampton Inn square throw pillows for sleeping. Makes for uncomfortable night of sleep. Friendly staff.
Katie
Stayed 1 night in Dec 2023
Response from BG on Dec 12, 2023
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
staff was great. We were told our room would only be cleaned on request, but one of the days they cleaned even though we didn't ask. (Better than NOT cleaning if we needed it but not necessary.)
tova
Stayed 4 nights in Nov 2023
Response from BG on Nov 10, 2023
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
10/10 Excellent
Laury
Nov 5, 2023
Laury
Stayed 1 night in Nov 2023
Response from BG on Nov 10, 2023
We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
Queda muy cerca de todos los puntos turisticos de Austin. Perfecto para una familia que busca un lugar seguro, limpio y con buen desayuno.
Pedro
Stayed 1 night in Oct 2023
Response from Marcos Gomez on Oct 19, 2023
Gracias por tomarse el tiempo de responder a nuestra encuesta, nos alegra que haya disfrutado su estancia con nosotros, lo esperamos aqui la Proxima vez que visite Austin.Gracias y que tenga un excelente día.
Our family trip to Austin was made even more amazing by having a clean, comfortable hotel room to come back to. The staff was friendly and housekeeping was attentive to our needs. Thank you for a great stay.
Theresa
Stayed 4 nights in Oct 2023
Response from BG on Oct 17, 2023
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
6/10 Okay
Camoi
Oct 17, 2023
Place needs an upgrade
Camoi
Stayed 1 night in Oct 2023
Response from BG on Oct 17, 2023
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
The room was clean. The electric blind would no go up even after asking for it to be fixed when we got there!? The bathroom was clean but the sink counter was about the size of 2 tubes of toothpaste. Only shelves for storage were packed with clean towels. No place to put your personal bathroom items. The hot water tank must be 100 feet away because it took about a minute for the low pressure water to get hot. The LOW pressure shower was to be used by hand I guess. The bath tub had no anti-slip surface although the bathroom had plenty of grab handles and hooks for hanging your stuff. I guess the bathroom would take 30 seconds for the staff to clean. The bed was ok but the top sheet and bedspread were sewn together with a thick “comforter” sewn between making it hard moderate the warmth. The cafe was actually pretty good and staff were helpful.
James
Stayed 3 nights in Oct 2023
Response from BG on Oct 16, 2023
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
10/10 Excellent
Sophie
Oct 14, 2023
Sophie
Stayed 1 night in Oct 2023
Response from BG on Nov 5, 2023
Thank you for the 5-star rate you gave it to us, we are looking forward to having you back soon!
Thank you for the 5-star rate you gave it to us, we are looking forward to having you back soon!
2/10 Terrible
Aimee
Traveled with family and small children
Oct 6, 2023
Bathroom smelled like vomit
Aimee
Stayed 1 night in Oct 2023
Response from BG on Oct 16, 2023
We really do apologize for the inconvenience that you've experienced. I have shared your comments with the head of each department to make sure this doesn't happen again in the future.Feedback like yours help us improve. We hope you give us a second chance when back in town to make it up to you.
Will definitely be staying here next time we come to Austin! Love how clean the room was and the staff was very helpful and cheerful.
Joey
Stayed 2 nights in Sep 2023
Response from BG on Oct 16, 2023
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
6/10 Okay
Diana
Oct 3, 2023
Liked: Cleanliness, staff & service, amenities
Easy check in and out. AC in room loud throughout the night. Friendly staff.
Diana
Stayed 2 nights in Oct 2023
Response from BG on Oct 16, 2023
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.