Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from Houston
No housekeeping.Posted Jul 2, 2015
Pros: Front room and restaurant staff are friendly.
Cons: Need better cleanliness, housekeeping.
Location: UT Austin, San Marcos outlets, Round Rock Premier Outlets.
One of the reasons we reserved is because the web page said "pet friendly". We had a miniature schnauzer that was kept in a crate in the closet while we were out. The cleaning staff used the excuse that there was a dog in the room and refused to clean the room, clean the bathroom, or get clean towels for out entire stay there. We had to go to the office daily and request new towels and bathroom dispensaries everyday. The first floor public guest bathroom was filthy. If resembled truck stop bathroom. Very disappointing.
for Everyoneby A verified traveler
Posted Jun 19, 2015
It was just an OK experience. The staff was nice. The shower stall floor got very slippery when rinsing outout shampoo.
by A verified traveler
Posted Jun 17, 2015
We had booked a room with two queen beds and did not get what we had booked.
for Everyoneby A verified traveler from Texas
Nice friendly hotelPosted Jun 14, 2015
Clean rooms, friendly and helpful staff. Good complimentary breakfast. Will stay again and recommend it.
for Business Travelersby Jacqueline from Merit tx
ReviewPosted Mar 30, 2015 on Hotels
The staff was very efficient and courteous. They made breakfast early as we had to be at our event in Austin early. We appreciate the hospitality
for Everyoneby A verified traveler from TN
Comfortable yrt economicalPosted Mar 25, 2015
Clean and comfortable with complimentary breakfast and free wifi. Easy access to I35 and downtown Austin. Helpful and knowledgeable desk staff. I had nothing to criticize.
for Getaway With Friendsby Nicole from Pasadena, TX
Very Comfortable and Pleasant ExperiencePosted Mar 18, 2015 on Hotels
I booked 9 rooms here for a mission trip with teenagers. Rooms were clean, very updated, and bathrooms were good size. Breakfast was GREAT! Service from front desk to breakfast room attendant was awesome.
for Everyoneby A verified traveler from st. paul, mn
Nice but far from stuff.Posted Mar 17, 2015
for Familiesby lorinda
Posted Mar 14, 2015 on Hotels
for Familiesby A verified traveler
Posted Mar 13, 2015 on Hotels