Ratings based on 1,591 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pricey but excellent staff and facility

Posted Jul 27, 2015
Pros: Staff, cleanliness, location
Cons: price
Everyone we came in contact with was very pleasant and went out of their way to make us feel comfortable. Upon arrival, our smoke detector was chirping. I called the front desk and the engineer was by within minutes to fix it with a smile on his face, asking if there was anything else he could do for us. Check in and check out were both very quick and friendly as well. The entire place is very clean. Our bedding wasn't the softest in the world but the nice pillows helped compensate for it. The location is great and just a short walk to much of what downtown Austin has to offer, including SoCo bridge.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Close to 6th Street

Posted Jul 25, 2015
Nice lobby and lounge, room view was not great, pool was underwhelming, however they did have a bar at the pool. Room was clean and comfortable. walking dostance to everything, centrally located.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Everything about the hotel was amazing and so close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
Nice hotel in the entertainment district of Austin. There are plenty of places to eat within walking distance of the hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from California

A block walk to 6th Street aka party street .

Posted Jul 21, 2015
Live music. . Lots n lots of bars .. cool friendly ppl. 5 min walk to lake
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley, CA

Posted Jul 21, 2015
Pros: Great staff, clean rooms, beautiful pool area.
Location: Great location, walking distance to 6th street, great food, bars, but still able to sleep without hearing all of the downtown noise.
Overall the stay was great, I just wish I had known in advance of the nightly city and state taxes and of the parking fees. While thinking the stay would be $139/night I ended up spending about $160/ night Plus $24/day for parking. While the hotel was nice, the staff was beyond friendly and helpful, the room clean and the pool was nice as well- I just wish I had been prepared to spend closer to $200/day than the $139 I had prepared for.
3 out of 5
by A verified traveler

Walking distance to 6th st and Rainey st

Posted Jul 20, 2015
Pros: Walking distance to bars and restaurants
The hotel is in a great location, $26 self park is horrible since its in a stinky garage. I found many stained towels in our room along with a stained shower curtain. There were dirty dishes outside our room for an entire day from the neighbors room service.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Nice hotel right downtown

Posted Jul 18, 2015
Pros: Location and pool
Cons: staff
Location: 6th street, restaurants, downtown, bars
The hotel itself was great, the staff was not. They originally told us that they could not find our reservation. After about 30 minutes of searching, they finally found it. I thought everything was fine until the day after check-out when I got two notifications from my bank that I had two NO SHOW fee's charged to my card that totalled over $400! When I called the Hilton to dispute them, they once again told me that they had no record of my reservations. It took me two days to get the whole thing sorted out. I have stayed at this hilton many times and it has been great up until this last time.
2 out of 5
by A verified traveler from Dallas, TX

Hotel Nightmare

Posted Jul 13, 2015
I was hoping for a nice vacation, but it was a living nightmare. When I first got to my room after checking in, I found a few used zip-ties laying on my beds. Two of my bed personal lights for reading books didn't work. This was all day 1 issues. Check out day comes along and the hotel charged my card $30 more on my room than the price shown on the paperwork. One of the security guards approached me quizzing me on what I was doing in this hotel and was harassing me about if I really was a guest or not. Worst hotel I have stayed at ever!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
Great location, clean, staff very courteous. Even a solid workout facility.