Ratings based on 982 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Recommended hotel

Posted Sep 8, 2014
Staff was very friendly and helpful. Rooms were clean - not too fancy but has everything you need for a weekend trip. Hotel was very close to (5min walking distance) 6th street where all the young people go at night! Only downside is the small pool! I'd definitely stay here again though!
Comment from Hotel Management
Sep 9, 2014 by Blake, Hotel Management
Dear Anne, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. At your service, Blake Doran General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Easy access

Posted Aug 18, 2014
Traveling anywhere in austin was easy to get to from this hotel.
Comment from Hotel Management
Aug 20, 2014 by Blake, Hotel Management
Dear Lacyci, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Best Regards, Blake Doran General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
Very convenient off of I-35; front desk clerk was very nice as we checked in!
Comment from Hotel Management
Jul 19, 2014 by Blake, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that the front desk clerk was very nice and was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best Regards, Blake Doran General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

Great hotel close to 6th street

Posted Jul 14, 2014
Book this hotel for a girls trip, it was amazing. The staff was really nice and everything was super fancy.
Comment from Hotel Management
Jul 16, 2014 by Blake, Hotel Management
Dear Brandi, We appreciate the opportunity to host your girls trip! Thanks again for your kind words and we really hope to see you the next time you are in the area. At your service, Blake Doran General Manager
1 out of 5
by A verified traveler

Don't let the valet park you vehicle.

Posted Jul 14, 2014
The hotel was great however other than one individual that was absolutely great, the valet was atrocious. They scratched the driver side door on my brand new truck. Absolutely unacceptable. If you're forcing visitors from out of two to choose between trying to find a parking spot in a city they're not familiar with, or allowing some 18 year old kid who doesn't respect others properly ensure that there is more attention to detail, and force your staff to be more respectful.
Comment from Hotel Management
Jul 15, 2014 by Blake, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with our valet services. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Always at your service, Blake Doran General Manager
1 out of 5
by A verified traveler

Expected larger more comfortable and renovated roo

Posted Jun 30, 2014
Will not stay there again I expected more for that price as far as the room size is concerned
Comment from Hotel Management
Jul 15, 2014 by Blake, Hotel Management
Dear Marco, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. At your service, Blake Doran General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cypress, Tx

Great hotel to hang on 6th Street in Austin

Posted Jun 27, 2014
Pros: Close to entertainment
Cons: I requested a wake-up call that never came and was late that morning
Hotel was nice, staff was nice, food was good. Perfect for a weekend get away!
Comment from Hotel Management
Jul 15, 2014 by Blake, Hotel Management
Dear Jeff! I am happy to read the comments about your recent stay and glad that you found the location, staff, and food of our hotel to your satisfaction! Hope to see you return soon....safe travels. Best Regards, Blake Doran General Manager
3 out of 5
Recommended
for Business Travelers
by Kay from Houston

My stay stay at Hilton Gardens in Austin

Posted Jun 19, 2014
Pros: The people.
Cons: The price.
Location: We were near downtown and lots of restaurants.
I would rate the staff a 10 but it is too expensive of a place to stay unless you are on a company budget. It was great for 3 days with my grandson going to UT next year and we had to find a place to stay. I really don't like the idea of paying $30 a day for parking. BUT you won't find any friendlier than the people there. The Breakfast was wonderful
Comment from Hotel Management
Jun 24, 2014 by Blake, Hotel Management
Dear Kay, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team/staff were helpful! I will be sure to share yoru comments with them. I hope you will return should your travels bring you back this way. Best Regards, Blake Doran General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2014
Beautiful hotel, kind and courteous staff, upgraded our room at no charge to a suite and enjoyed a Texas thunderstorm.
Comment from Hotel Management
Jun 17, 2014 by Blake, Hotel Management
Dear Valued Guest: Thank you for your 5 STAR review and wonderful comments about our beautiful hotel and great staff! We appreciate your business and look forward to your future stay with us! See you back soon! At your service, Blake Doran General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 10, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by Blake, Hotel Management
Dear Valued Guest: Than you for your review and more importantly selecting our hotel for your visit! We appreciate you and look forward to hosting your next stay in Austin! Always at your service, Blake Doran General Manager