Ratings based on 1,098 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Business Travelers
by A verified traveler

Great location, in need of renovation...

Posted Feb 26, 2015
Pros: The great location in proximity to Austin nightlife.
Cons: Major renovation of plumbing and HVAC systems. Replacement of most interior trim, windows, etc. More in-room lighting.
Location: Next to great coffee & bakery. Two blocks from my favorite cheeseburger.
The hotel's location on 6th Street provides easy walking access to many of the restaurants and nightlife that make Austin interesting. A great coffee shop/bar shares a courtyard with the hotel; it was my first stop every morning during my stay. The hotel's condition needs some attention: the area under the sink in the bathroom had been painted over as many times as it could stand, and multiple screw holes along the window trim seem to indicate many different curtain systems over the years. The room is lit only by lamps, and not a central ceiling fixture, and it could use two more. The air conditioner blew cool air, but it didn't seem to remove any of the humidity from the room, and never reached the sixty degrees Farenheight advertised by the thermostat. None of these things are terrible, but for the price and the brand, they shouldn't even be noticeable. On Sunday morning, (when the hotel was most populated...) there wasn't enought hot water pressure for the shower to operate. I found this unacceptable. To their staff's credit, the hotel agreed to refund one night of my stay.
2 out of 5
by A verified travelerfrom Lubbock, Tx

Posted Feb 19, 2015
Pros: Free wi-fi in the room for HHonors members and ability to print in the Business Center.
Cons: Transportation, parking, entrance, lighting, eating options.
Location: Approximately 2 blocks from the Austin Convention Center. On the corner of 5th and 6th Streets (music venues).
I expected more from the Hilton chain. There was not a shuttle from the airport to the hotel, there was not a shuttle to anyplace. No lunch restaurant. The only entrance was through the parking garage. When I arrived at my room, there was a large pile of dirty linens in the hallway blocking entrance to the room. There was not an entry way light, no light to view things in the closet. The coffee maker, microwave and refrigerator were in a cabinet that didn't have a light. Because of lack of entry light, it was very difficult to see to use these items. I will not stay here again.
4 out of 5
for Everyone
by A verified travelerfrom El Paso

Nice hotel near 6th street

Posted Feb 18, 2015
Clean hotel, friendly staff, good equipped fitness center. Good breakfast with a amazing view over the city.
5 out of 5
for Everyone
by A verified travelerfrom Chicago, IL

Fantastic Location

Posted Feb 13, 2015
Pros: Location, cleanliness, professional staff, complementary internet
Location: A river runs next to the hotel, with a scenic area along which to walk. Both 6th street restaurants/bars and Rainey District are in waking distance.
I stayed at this hotel due to its proximity to the conference I was attending. Location was great - close to 6th street and Rainey District.
3 out of 5
by A verified traveler

Good Location

Posted Feb 11, 2015
Got a smoking room to begin with when we had asked for nonsmoking. After room change there was loud construction type noise in our room that the hotel only offered to give us ear plugs for.
4 out of 5
for Everyone
by A verified traveler

Great staff

Posted Feb 8, 2015
Pros: Service from staff was excellent.
Location: Good downtown location.
The hotel is a bit dated but very clean and comfortable.
5 out of 5
for Other
by A verified travelerfrom Canada

Nice Hotel - great location

Posted Feb 3, 2015
Location: Loved walking everywhere - Ladybird Lake trail, State Capital building, Texas State Cemetary, Whole Foods,6th street, etc. Great restaurants near by.
Close to the Conference Center and all sights to see. Comfy beds and great breakfast buffet which was included in our rate.
4 out of 5
for Everyone
by A verified travelerfrom Houston, TX

Good Service

Posted Jan 28, 2015
Pros: Breakfast setup was good, had options from omelets and waffles to fruits and yogurt.
Location: Very close to the 6th street nightlife, easily walkable.
A good option for downtown, though it is a bit too far from the N. Congress area to call it "walkable" unless you are okay with an extended hike.
5 out of 5
for Everyone
by A verified travelerfrom Swink, CO

Great location!

Posted Jan 26, 2015
Pros: Location and staff.
Cons: A little noisy.
Location: Lots of different attractions - close to 6th Street which is the heart of the downtown area. Great restaurants, bars, and very convenient to UT campu
It was close and convenient to the areas that we wanted to see. Proximity to I35 was also a plus, as we were able to conveniently make a side trip to San Antonio without any trouble.
4 out of 5
for Business Travelers
by A verified travelerfrom Texas - the best part (West)

Posted Jan 21, 2015
Pros: The bed comforter and the location.
Location: Can walk to 6th street and the main Hilton. EZ on and off at I-35.
Was here for two nights. Great location, relatively easy parking by valet staff. Everyone was considerate and helpful.
Comment from Hotel Management
Jan 23, 2015 by Blake, Hotel Management
Dear CW, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Best Regards, Blake Doran General Manager