Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Okc

Great place to stay!

Posted Jul 7, 2014
The hotel staff was fabulous not one but ALL the ones we dealt with. They did not allow anything to be left undone or you to be unhappy with anything! Will definitely stay there again!!
5 out of 5
Recommended
for Everyone
by Stella from Brownsville Tx

Close to venue we were attending.

Posted May 19, 2014
Very happy with room, very easy to get to destinations, staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2014
Pros: everything
Cons: nothing
Location: don't know
Impressed with cleanliness, decor, and staff in particular
5 out of 5
Recommended
for Everyone
by teachers from houston

Fantastic Hotel!! Great Location

Posted Apr 20, 2014
We had a group of twenty people. The staff was very friendly and helpful. Rooms were clean. We were traveling with several students. the breakfast Buffett was 11.00 so we went out for breakfast everyday because it was too much. Tons of great places to eat in the area.
4 out of 5
Recommended
for Everyone
by radlady from Scottsdale, Ax

Clean hotel & close to restaurants & shopping.

Posted Apr 17, 2014
Pros: Location & cleanliness.
Location: Plenty of restaurants & shopping within minutes of hotel.
Hotel is right off Hwy. 35 which means it's close to everything. Well maintained w/ great breakfast.
4 out of 5
Recommended
for Everyone
by darryl from Canada

great staff

Posted Apr 8, 2014
staff were amazing and the location was ok as well..... the room was pretty nice and standard
5 out of 5
Recommended
for Everyone
by Dustin from Abilene, TX

Great hotel!

Posted Mar 17, 2014
Pros: Great service.
Cons: nothing
Location: Great location right off I-35
The hotel was in perfect condition and the staff was warm and very friendly. The continental breakfast was standard but the only part I was unhappy about was a lack of bananas. Would stay again.
5 out of 5
Recommended
for Everyone
by Tricia from New York

Beautiful hotel

Posted Mar 17, 2014
I had a very good experience in this hotel. The staff were very helpful and very friendly. This was my first time to Austin and the staff were very helpful when I was driving to the hotel and got turned around.
2 out of 5
by Robert from A

Hotel not worth staying at.

Posted Mar 11, 2014
The computer room doesn't function. They have computers that are so old they won't run anything. The hotel is clean that's about it.
Comment from Hotel Management
Mar 27, 2014 by Eric, Hotel Management
Dear Robert, Thank you for your feedback and please allow me to sincerely apologize for the inconvenience we have caused you during your stay here with us. We understand the need for an upgraded business center and are working diligently to ensure we improve our facility and are exceeding your expectation. Please feel free to reach out to me if there is anything else we may do for you and we hope that we will have another opportunity to be your choice of hotel again in the future. Thank you and have a wonderful day! Eric Chen General Manager Hilton Garden Inn Austin North 12400 N. IH-35 Bldg C (512) 634-0400
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, but lackluster beds.

Posted Jan 2, 2014
Staff was great, and location is very convenient, but the beds aren't very comfortable.