“Sad part of our trip!”
It was nice to have a place to stay, but on our next visit my family and I will be staying somewhere else. We came in on a busy weekend for them as it was relay weekend at UT, the first issue started on the first day we left to go to town to visit friends around 8am and returned around 5pm to see that our room had not been cleaned or attended to, when I brought it up to the front desk they got on it right away, the second issue was when it happened again the next day. If I had not paid up fron for the rooms we would have checked out. Also there was mold in the bathroom, and switches that didn't work right.
another issue happened when the sign for breakfast said that they were open until 10 am, and started closeing each day by 9:30am. I asked about refilling the food the lady working there said it was after 9 and they don't make extra stuff after 9, as they close at 10.
Again it was nice to have a place to stay so close to the I35, but I will stay somwhere else next time.