Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Quick stay in Austin

Posted Jul 27, 2014
Pros: Having a suite, free breakfast and cleanliness.
Cons: Better quality bedding, rooom decor is ready to be updated, and air conditioning system seems dated.
Location: Not too far from U.T. and downtown.
Convenient location to University of Texas but beware traffic on I35 horrible most of the time. Homewood Suites was very clean but a bit worn and time for an update. Nice suite, great having a full size refrigerator as we were there for a swim meet at U.T. and 2 flat screens t.v. were great. The air conditioning is very very loud; but other than that our stay was good.
Comment from Hotel Management
Aug 1, 2014 by Elizabeth, Hotel Management
Austin often ranks in the top of US traffic polls. It is definitely important to plan your routes and your travel time when visiting our otherwise great city. I am happy you were satisfied with your stay. I would like to let you know that we are planning a renovation later this year and I hope you will be able to enjoy it on your future trips to Austin!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Quick check in and check out. Clean spacious rooms. Only 10-15 mins from 6th street.
Comment from Hotel Management
Aug 1, 2014 by Elizabeth, Hotel Management
Thank you! Maybe we can be even faster next time! See you next trip!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth

Holiday Stay

Posted Jul 7, 2014
Pros: The suit is large, bed comfortable and good full breakfast. I like that there's a free dinner twice a week too but we had missed that.
Cons: The manager could have been more responsive maybe by simply apologizing for the error when we arrived.
Location: The river is great to walk along. Magnolia's is a good place to eat. South Congress is great for shops.
When we arrived to our reserved room, we were disturbed that it was dirty, both toilet seats were up with dirty somthing on it like it was used to dump dirty water, an empty water bottle was in the kitchen. We went back to the front desk and said we wanted another room. The evening manager didn't apologized but gave us another room which was very clean. The 3 days we stayed went very well with great breakfast. We're not judging it by our first encounter. It was probably a cleaning schedule mistake and plan to stay there again.
Comment from Hotel Management
Jul 16, 2014 by Elizabeth, Hotel Management
I regret your first impression was not a good one, but I have shared your review with the housekeeping supervisor. I am happy to hear that overall the rest of your stay was enjoyable. We look forward to having you with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

The room was perfect for 3 adults and 2 pets.

Posted Jul 6, 2014
Pros: The food was great! We didn't pay any $$ for 3 days of breakfasts or 2 nights of dinners.
Cons: We would have loved having larger trashcans. It helps keep the pets out the trash.
Location: We were near iFLY indoor skydiving as well as shopping at nearby San Marco outlets.
We were impressed with the room sizes, cleanliness, and the view. We brought our 2 dogs and they loved being able to look out the window and see the pool. There was plenty of grass when we took them out for walks. The complimentary breakfast and dinners was excellent. Unlike most of the Complimentary meals from hotels, they were edible, seasoned, tasted like something I would make at home. We enjoyed our stay and would n't hesitate to stay in this Hotel chain or brand.
Comment from Hotel Management
Jul 16, 2014 by Elizabeth, Hotel Management
So happy to hear you enjoyed your stay! I will be sure to share your kudos on the food service with our staff. They work hard to ensure that their servings exceed the expectations of our guests. We look forward to seeing you on your next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and very comfortable

Posted Jun 23, 2014
The only downside was there was no hot tub. Other than that it was very nice and enjoyable stay.
Comment from Hotel Management
Jun 27, 2014 by Elizabeth, Hotel Management
Happy to hear that you enjoyed your stay! Thanks for choosing us and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to airport

Posted Jun 15, 2014
Hotel was clean and comfortable. Free transportation to the airport was a huge plus. Overall great stay.
Comment from Hotel Management
Jun 27, 2014 by Elizabeth, Hotel Management
We would be happy to drive you again! See you on your next trip to Austin.
3 out of 5
Recommended
for Couples
by A verified traveler

Quiet Hotel far enough off the freeway

Posted Jun 9, 2014
Pros: Room was clean. The king size bed was comfortable.
Good stay. Rooms were clean. It is far enough from the highway to be quiet.
Comment from Hotel Management
Jul 8, 2014 by Elizabeth, Hotel Management
Thanks for your review. Next time, I hope we are able to turn a good stay into an excellent one! See you next trip!
4 out of 5
Recommended
for Getaway With Friends
by Jennifer from Kingwood

Great stay!

Posted May 23, 2014 on Hotels.com
My only issue was getting a little turned around when finding the hotel.
4 out of 5
Recommended
for Getaway With Friends
by Elizabeth from McKinney, TX

Friendly Staff, Clean Rooms & Good Breakfast

Posted May 22, 2014 on Hotels.com
Our rooms were available upon arrival; staff was very friendly & helpful. Building & rooms were clean & comfortable. Their breakfast bar contained a good variety of breakfast items (more than I expected). Overall we had a very pleasant stay and would stay here again.
Comment from Hotel Management
Jul 26, 2014 by Elizabeth, Hotel Management
Thank you! We can't wait to see you on your next visit!
5 out of 5
Recommended
for Personal Event
by Leticia

Posted May 16, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Elizabeth, Hotel Management
Thanks for the 5 stars! Glad to see you enjoyed our hotel!