Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Vacationing with Grandchildren

Posted Aug 25, 2014
Pros: The staff, especially Jasmine who went above and beyond to accommodate us. The meals were very good and convenient.
Cons: The pool was very small. Breakfast was only served until 9am, fine for business travelers, but a little early for vacationers.
Location: Dell Diamond, Salt Lick, watching the bats leave the underpass, all of Austin attractions.
We booked this hotel because we needed accommodations for a large group. I booked a one bedroom suite for myself, my daughter and five grandchildren. The room was advertised to accommodate 7 guests, however, when we checked in, there was only sleeping for 6. There was no rollaway bed nor was there space for one. Jasmine at the front desk was extremely accommodating and offered to move us to a two bedroom suite for no extra charge, however, the manager on duty at first refused to move us even though she admitted there must have been an error for the room to advertise accommodating 7 guests. Only when I pushed the issue that there were 7 of us that had to have beds as I listed when I reserved the room, and I needed help accommodating that, did she suddenly find a two bedroom suite that was vacant! She did give us the room for the same rate, which was very generous of them. Long story short, these rooms accommodate one person less than they advertise... The breakfast buffet was good but it would have been nice if it had been served a little later. We even took advantage of the dinner one evening and it was delicious! The rooms were clean, spacious, up to date and very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from The Woodlands Texas

Very nice hotel!

Posted Aug 18, 2014
The room was nice, service was great, food was awesome! The pool is a little small and over crowded, but everything else was top notch!!
5 out of 5
Recommended
for Everyone
by A verified traveler from austin tx

Great value

Posted Aug 10, 2014
Friendly, clean and much nicer than expected for the price. Comfortable nights sleep and great breakfast.
5 out of 5
Recommended
for Families
by A verified traveler from Woodlawn, AR

Nice to find accommodations for a large family.

Posted Aug 5, 2014
Pros: We liked the separate bedroom/living area a lot.
Cons: A door to the sink in the bath area would be nice for dressing privacy.
Location: Close enough to the Austin 360 and COTA!
Every where we looked we were not be able to book 1 room for our family - my wife and I and four kids with one extra. They are mostly over 18 so other locations required us to book multiple rooms. We are a family for heavens sake, we can stay in the same room together! Glad this hotel allowed us that opportunity - given the chance to travel to this location again we will choose the same place. Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveler from No. California

Pleasant stay.

Posted Jul 6, 2014
Spacious comfortable room. Close to Round Rock Donuts! Yum!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great hotel friendly staff!

Posted Jun 30, 2014
It was a wonderful hotel for our girls' weekend! Close to several restaurants and many area attractions. Would definitely stay here again.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 30, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 29, 2014 on Hotels.com
5 out of 5
Recommended
by Randy

This traveler left a rating score only Posted May 20, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Dick and Terry from Gilbert, Arizona

Excellent in every way!!!!

Posted May 19, 2014
Pros: Everything !!
Staff was always very friendly and helpful.Breakfast was Great , We really enjoyed the coffee and fruit during the day as well . We did not try the evening dinners as we were visiting relatives less than a mile away and they insisted on entertaining us into the wee hours.