Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Great service in a historic building

Posted Jul 27, 2015
Pros: Very friendly people throughout. Food and beverage offering was terrific. I need to get the receipe for the Longhorn Marquerita. Very good value
Cons: No closet in some rooms. Had headache. Asked for Advil at front dest. They sent me to a convenience store 2 blocks away. Not good.
Location: Not a whole lot. They do offer transporation when hotel car is available..
The service at this hotel is terrific. Friendly accomodating staff. I found it odd that upon check in, my colleague was offered a free upgrade and I wasnt. My room, while nice, didnt have a closet, but rather a coat rack type of contraption. Not the end of the world as I was travelling on busienss, but I know my wife ould have hated it. The restaurant was being renvoated and while they made up for it with alternate services, I would have liked to know this in advance. Location, while good, is a bit off the beaten path if looking to walk around at night.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Cozy and Modern

Posted Jul 25, 2015
The location was perfect. Close to downtown but without the traffic. The staff was friendly and extremely helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Find in Austin

Posted Jul 24, 2015
Great hotel - a unique experience with southern charm and hospitality. I felt like a guest of the family instead of a hotel guest. Everyone was very attentive!
5 out of 5
Recommended
for Everyone
by A verified traveler

awesome hotel with southern charm and history

Posted Jul 18, 2015
We loved this hotel, the staff was amazing and service was excellent! The beds were heavenly & rooms were spacious! Highly recommend this to anyone who wants to have a first class experience. We will definitely go back!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Weatherford, tx

Fantastic place to stay

Posted Jul 10, 2015
Not only are the accommodations top notch the customer service takes it to another level. All the guys out front Zigi , Derrick, Ryan , Nolan, Garret , Nick , Justin And Jenn. Those are just the names I can remember. The customer. Service is what makes the stay.
2 out of 5
by A verified traveler from San Antonio

Dissappointing; rooms are not what are advertised;

Posted Jul 7, 2015
Pros: The veranda
Cons: Honesty would help
Location: great location
Booked patio room and was told that they were unaware of it; told us they would call us back and try to move us; never received call; junior suite is size of walk in closet; only redeeming thing is the very pleasant veranda; that's it
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel a few miles from downtown

Posted Jul 5, 2015
Pros: Courtesy vehicle
Cons: The rooms could be a little bigger.
Location: Close to city
Enjoyed the courtesy vehicle which drives u anywhere within 3 miles and enjoyed the free wifi.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Very nice hotel

Posted Jun 30, 2015
The hotel is in a great location and is appointed very well. Our room was very small and was on the back side of the hotel which proved to be very noisy especially at 5:00 in the morning when it appears is time to empty the garbage into the dumpsters outside of our room. Overall a great hotel and would probably stay there again but in a different room.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

Beautiful hotel

Posted Jun 18, 2015
We were in Austin for 3 nights and had a wonderful time ! Hotel Ella were warm and accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Nice boutique hotel in downtown area

Posted Jun 7, 2015
Had a great time. The staff was awesome. Especially the waiters and concierge service. Good attitudes and very nice. Will stay here for sure in the future. Great happy hour as well.