Ratings based on 730 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business Meeting

Posted Dec 10, 2014
Pros: On the lake. Easy to park.
Hotel is nice. Not a great place if you have a fear of heights as the inside is an open format. So for us it was 14 stories down to the lobby below. Fine for me. Would have made me nervous with children. Room wise I actually prefer the Hyatt Place as they have a little lounge area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

River view room was nothing short of gorgeous

Posted Dec 8, 2014
Pros: the check-in/out staff were all very friendly, as were the folks working in the lounge area. the views on the river side of the hotel are gorgeous.
Cons: the valet service was hit-or-miss. very nice guy when we got there, but service wasn't as good when we were leaving. plus, we were blocked in by cars
Location: gorgeous park in area. convention center nearby. great location.
truly one of the best hotel experiences from start to end. we received immediate, friendly assistance at check-in and were further impressed when we were given two vouchers for free drinks in the hotel's lounge. everything just went smoothly during our all-too-brief stay. we sat on the patio and enjoyed our drinks and some food, to include some of the best sushi I've ever had. our room, overlooking the river, was very nice, very clean. the shower had excellent pressure, the bed was comfortable, and...FREE internet. that might seem like a small thing, but it never ceases to amaze me when we stay in places that charge several hundred dollars for a room and then charge for internet use. it was FREE and it was appreciated. very nice value-added amenity.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very close to Downtown

Posted Dec 7, 2014
Our stay was wonderful. Hotel stay very accommodating with late checkout. Room was very clean and comfortable. Would stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Walking trail about three blocks away.

Posted Nov 30, 2014
Pros: It had fascinating archetecture.
Cons: It is noted above.
Location: I didn't know where it was because I was a vistor and my relatives took me places.
Usually only there in the evening as visiting relatives. Would have liked to have had a refrigerator in the room and a copy of "USA Today" delivered.
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located in downtown Austin

Posted Nov 30, 2014
The hotel is nice and the staff are very friendly and accommodating. The single room was small and the bathroom a bit dated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Excellent Point of Departure to Downtown Austin

Posted Nov 25, 2014
Pros: The bar staff were pleasant and knowledgeable about Downtown Austin. The room was well organized and comfortable.
Cons: Nothing in particular comes to mind.
Location: The location is the best aspect of the hotel. Situated at the heart of things in Downtown Austin, everything worth seeing is comfortably within reach.
My wife and I stayed overnight at the Hyatt Regency and were pleased by all its aspects. The staff was knowledgeable of the surrounding festivities and locales, and generally any place worth visiting in Downtown Austin. The room was perfectly agreeable, commodious and sanitary. I would recommend this hotel to any family and friends intent on wandering around the hotspots of Austin, while also insistent on returning to a pleasant overnight stay between daytime adventures.
5 out of 5
Recommended
for Everyone
by A verified traveler

6th Anniversary ....last minute getaway

Posted Nov 25, 2014
Pros: close to the river
Cons: none
Location: Well we went to La Condesa on 2nd St....then we went walking down Congress to go check out the Continental Club....pizza, shops, ice cream...too many
All I can say is Michelle who helped me at the front desk was Great!.....I could go on and on.......what a great customer experience...she made my wife's and my one night stay fantastic......wish more people were like Michelle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bad bed.

Posted Nov 20, 2014
Pros: hotel stuff terrific.
Hotel staff great, really great, food good, but the beds were not supportive. They did get a backboard, but beds not up to expectations for such a good name place. Looks like the place ready for an update.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice room, imperfect location

Posted Nov 20, 2014
Great room, location was not as convenient as we expected. Pretty view of the water.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Posted Nov 17, 2014
Excellent hotel to stay. Strongly recommended! Clean and organized. I will come back near future.