Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Great spot to experience Austin

Posted Nov 4, 2014
Pros: Awesome F1 experience!!
Location: Great restaurants, excellent live music, State Capitol all within walking distance.
Staff was friendly and helpful, room was the best, location is awesome for experiencing great food, music, and activities.
Comment from Hotel Management
Nov 18, 2014 by Marilyn, Hotel Management
Hello Iowa, from Austin, thank you so much for letter us know how we're doing! Come on back and see us soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ghent NY

Charming Classic In Downtown Austin

Posted Oct 19, 2014
Pros: Loved the location, our room and the restaurant and bar
Location: Near the capital and 6th Street clubs.
Wonderful central location. Valet parking was prompt. Desk staff was extremely helpful and accommodating. Room was lovely, quiet and well-appointed.
Comment from Hotel Management
Nov 3, 2014 by Marilyn, Hotel Management
Hello Judi and thank you for providing feedback from your recent stay with us here at the InterContinental! Hope to see you again, real soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom England

convenient to capitol and 6th street

Posted Oct 17, 2014
Pros: Nothing was too much trouble for staff
Cons: this is a heritage site hotel and so there is a limit to changes that can be made but they have done the best they can within those limitations.
Location: the Capitol is only a few minutes walk away and the guided tour is excellent. The hotel is one block from 6th Street famous for its music night life
some of the reviews I read criticised the room size but mine was as large as any I have stayed. Perfect location for the historic district and music night life. Very friendly and helpful staff. I would stay here again
Comment from Hotel Management
Oct 30, 2014 by Marilyn, Hotel Management
We appreciate those comments, and so glad you enjoyed your trip to Austin and to the InterContinental!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland

Posted Oct 12, 2014
Excellent experience. Friendly and knowledgeable staff.
Comment from Hotel Management
Oct 29, 2014 by Marilyn, Hotel Management
Hello Sanj from Cleveland, and thank you for the great feedback and 5 Stars! Hope we are able to welcome you back to the InterContinental very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2014
Lovely hotel. Cleanliness is everything to me and room was immaculate.
Comment from Hotel Management
Sep 22, 2014 by Marilyn, Hotel Management
So pleased you enjoyed your stay with us! Thanks for the very nice review!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom L.

Awesome hotel!

Posted Sep 8, 2014
Without a doubt one of my best hotel experiences! Knowledgeable and super courteous staff!
Comment from Hotel Management
Sep 17, 2014 by Marilyn, Hotel Management
Awesome hotel for an awesome guest! Thanks Chris for the nice note, and hope to be able to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Lovely hotel in central location.

Posted Aug 28, 2014
The hotel was lovely, staff were friendly and we enjoyed our stay. Parking charges and room service charges were a bit expensive.
Comment from Hotel Management
Sep 3, 2014 by Marilyn, Hotel Management
Hello Terri and thank you for taking time to let us know how we're doing!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portola Valley CA

Wonderful hotel located near everything,

Posted Aug 28, 2014
Pros: Stayed before
Cons: Air condition unit to loud while kicking on..
Location: BBQ,Entertainment
Spent 3 wonderful nights at this property,Clean,cheerful,helpful front desk. My 21 year son and I enjoyed coming back at night to the hotel after experiencing great restaurants and live entertainment all within walking distance.If I had to give any negative points while the air conditioning works great it is very loud when coming on and continued to wake us up all night.It was very hot this week. Would return!.
Comment from Hotel Management
Sep 2, 2014 by Marilyn, Hotel Management
Thank you so much Fenton, for that great review. I'm so pleased you were able to take advantage of our great location; so many fun places to eat and listen to music! Hope to see you again real soon. Take care.
2 out of 5
Recommended
by Frequent Austin Visitorfrom Houston

Subpar Hotel

Posted Aug 19, 2014 on Hotels.com
Disappointing. The building is very old and in need of more than superficial updating. The rooms are tiny, the elevators extremely slow and the price quite high given the quality. They were also understaffed. The staff did try their best but the condition of the hotel and lack of staffing was evident. Poor value.
5 out of 5
Recommended
for Couples
by JohnDfrom Houston, TX

Extraordinary Service

Posted Aug 19, 2014 on Hotels.com
The wife and I stayed at this hotel for an evening and really enjoyed each interaction we had with every hotel employee: from the valet at check-in to the front desk staff at check-out. The room itself is great for a couple, a little on the small side, but the proximity to 6th St can't be beat. The real service excellence occurred when we were leaving town and I wasn't convinced I had packed my work iPad. I pulled over and searched everywhere for it and couldn't find it. I turned the car around, while my wife was on the phone with the front desk. They searched the room and found it. We picked it up a couple minutes later and I will be forever grateful. Thanks to the staff for a great weekend in Austin.
Comment from Hotel Management
Oct 25, 2014 by Marilyn, Hotel Management
Hello JohnD and thank you for the wonderful 5 Star comments. The next time you're here, please remind the front desk that you'd prefer a room that's a bit larger, and we'll do our best to make sure it happens. Glad to have been part of your great weekend!