Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from g

Posted Jul 30, 2015
Very central hotel equal distance between the river and the capital building. Rooms and bathroom fairly small, dark basement gym and pool area. Very nice staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
We were dissapointed that the hotel restaurant closed at 9pm on Sunday evening.
Comment from EPC
Jul 27, 2015 by marilyn, EPC
Yes, the Roaring Fork, which is right off of our lobby area, does indeed close at 9:00 on Sundays; I'm sorry you weren't aware but hope you were able to find another great restaurant nearby! Thank you for the four stars and hope to see you again soon.
3 out of 5
by A verified traveler from Houston, TX

Beautiful hotel lobby

Posted Jul 6, 2015
Pros: Great Location. Beautiful old hotel
Cons: another mirror, a full length mirror.
Location: Right downtown. Lost to everything in downtown Austin. Not on the water but a great location.
It's a beautiful old hotel from the outside and Lobby but the room was very small. The bathroom was small with no counter space. The only mirror in the room was in the bathroom so I couldn't do makeup while my husband was using the bathroom. No full length mirror. It was clean and pretty but for a 4 star it needed a little more. The location is right downtown and great. Through the years I have stayed in this hotel 3 times and every room has been very small.
Comment from Hotel Management
Jul 7, 2015 by marilyn, Hotel Management
Hello and thanks for that feedback. I am so sorry you weren't pleased with your room size. We do have larger ones, so please do ask on your next stay and we'll do our best to make sure you get to experience one! Thanks again.
Comment from Hotel Management
Jul 7, 2015 by marilyn, Hotel Management
Hello and thanks for that feedback. I am so sorry you weren't pleased with your room size. We do have larger ones, so please do ask on your next stay and we'll do our best to make sure you get to experience one! Thanks again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great downtown location.

Posted Jun 23, 2015
Just a short walk to the State Capitol, 6th Street restaurants and bars, and a hiking trail by the lake.
Comment from Hotel Management
Jun 30, 2015 by Marilyn, Hotel Management
Hi there and thanks so much for the kind comments! Come on back and see us here at the InterContinental the next time you're in the area. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Posted Jun 20, 2015
Pros: Location and restaurant.
Cons: Small rooms. But not much can be done about tgat
Location: Great downtown location.
Venerable Austin hotel. My parents use to stay here for ut parents weekend. Lots of nostalgia.
Comment from Hotel Management
Jun 22, 2015 by marilyn, Hotel Management
Hi there and thanks so much for taking time to leave a few comments, we appreciate it! It's true, some of our rooms are a bit smaller, but we also have larger ones, so on your next stay be sure to ask if one of those is available; we'll do our best to make it happen. Again, thank you and take care.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Nice hotel, close to attactions

Posted Jun 15, 2015
Pros: Location, cleanliness.
Cons: Be considerate of booking requests.
Location: Great downtown location
I booked a standard room with king size bed and I was given a handicap room with a queen size bed. Since we arrived around 8;00pm, exhausted after a day at the lake and traveling we decided it was not worth the hassle of trying to change rooms. Needless to say I was very disappointed, especially since these are not cheap rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities and friendly staff

Posted Jun 3, 2015
Pros: Everything
Cons: Nothing
Location: Downtown Austin speaks for itself. Plenty to do.
I had a great stay here. The staff was friendly and never too busy to be accommodating. They did all the little things like providing cocktails and beverages at the Intercontinental Club at the end of the day, and sending someone up to give you a little toothpaste in case you forgot yours. I have been to Austin half a dozen times and this has been my best hotel experience.
Comment from Hotel Management
Jun 8, 2015 by marilyn, Hotel Management
Yay! So glad you found everyone here at the InterContinental to be accommodating, and the property overall satisfactory! Do come back and see us again soon. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Great location

Posted May 31, 2015
My husband and I enjoyed staying at this hotel, the location it's prefect for visiting downtown Austin, so you can visit a lot of things by walking. Beds are comfy, bathrooms clean and roomy. We would definitely come back.
Comment from Hotel Management
Jun 2, 2015 by Marilyn, Hotel Management
Hi there and thanks so much for the comments! We really do have a lovely location here at the InterContinental, and feel lucky to be within walking distance of so many Austin venues. We appreciate your business, and hope to be able to welcome you back one day soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice, comfortable hotel in downtown Austin

Posted May 20, 2015
The hotel has an awesome gym with a lap pool, a relaxing bar with balcony on the second floor, comfortable beds and is close to the action on 6th and 4th streets. We enjoyed our stay and would stay here again.
Comment from Hotel Management
May 26, 2015 by marilyn, Hotel Management
Hi there and thanks for letting us know how we're doing! Glad you enjoyed your stay with us, and hope to be able to welcome you back one day soon! Take care.
5 out of 5
Recommended
for Couples
by A verified traveler

Exceeded our expectations!!!

Posted May 5, 2015
Pros: Everything
Cons: The doormen maybe could be a bit more attentive.
Location: Walked to SoCo, fun shops and bars.
Arrived at 9:30 am and they were kind enough to let us check in early and gave us an upgrade. The room exceeded our expectations. Clean, roomy, and comfy - Large bathroom with a makeup vanity, two makeup mirrors, comfortable bedding, large swivel tv. AND IT WAS CLEAN!!!! Chargers in the nightstands for handy dandy charging of electronics. I really can't complain about anything. Close to everything. We didn't rent a car. Just walked everywhere or took a bicycle taxi. We had a great time and our hotel choice highly contributed to this!!
Comment from Hotel Management
May 6, 2015 by Marilyn, Hotel Management
Thanks so much for the very nice feedback. We're thrilled that the InterContinental met with your approval! And you're right, our location is just about perfect, close to live music, restaurants, and just about any other venue you can think of! Hope to be able to welcome you back one day soon. Take care and thanks again.