Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington, TX

Nice Stay, Nice Staff

Posted Jan 25, 2015
Very comfortable stay with a pleasant staff. Great for business, very close to downtown Austin.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Problem with objectionable air noise.

Posted Jan 19, 2015 on Hotels.com
Bathroom in rooms above 3erd level had loud sound coming out of the air vents. Hotel staff proviided me the option of a room on the 3rd floor where the the air noise was not a problem. Problem should be fixed so guest does not have to request a trouble free room.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

All good here

Posted Jan 19, 2015 on Hotels.com
Clean and quiet. Quite nice.
5 out of 5
Recommended
for Business Travelers
by Courtneyfrom Las Vegas, NV

pleasant stay

Posted Jan 7, 2015 on Hotels.com
staff was very helpful and friendly
4 out of 5
Recommended
for Families
by Andrewfrom Dallas

Good stay, room was too hot and shower too cold

Posted Jan 6, 2015 on Hotels.com
Simply put I had pretty good stay. Two issues were: one, the ac did not blow cold enough for us and there was very little hot water in temperature or volume. Otherwise everything else was great. Nice service, clean room, all the appliances worked, and it was a great location for getting around in south Austin.
5 out of 5
Recommended
for Families
by A verified traveler

Great Value

Posted Jan 3, 2015 on Hotels.com
Great hotel for the price and good location.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Trip for one world show

Posted Dec 30, 2014 on Hotels.com
Hotel is showing signs of age and wear
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice place to stay

Posted Dec 22, 2014 on Hotels.com
The location was perfect for us. Hotel was very clean and comfortable. Staff was helpful. We have stayed here before and enjoyed it so chose it again for this trip.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Respectable, but aging hotel

Posted Dec 19, 2014
Pros: The physical location is good for where I have to go to work.
Cons: See comments in the "write about your experience" section.
Location: Located near a few stores, coffee shop, and restaurants (not a lot, but a sufficient amount).
I was able to easily break into my room with my plastic room key card because the door is so worn, there is a huge gap around the door frame. The hotel moved me to another room where the door was better, but I walked around and noticed a lot of other doors in a similar state. Since safety is important to me, I find this a serious problem with this hotel indicating the management is does not have the same emphasis. I have been staying in this hotel since it was built. It is respectable and generally fine, however it needs some uplifting especially the doors.
2 out of 5
by A verified travelerfrom Houston, TX

Rooms are dingy

Posted Dec 16, 2014
The rooms are old and dingy. The elevators smelled like dogs. My room was not ready at 10 PM, which is when I was trying to check in. I had to wait 20 minutes for them to clean it. The TV remote didn't work.