Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
73% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from houston

age

Posted Oct 21, 2014
Pros: locatio to state capital
Cons: upgrande/tear down and rebuild
this property is old and has not been maintained to the standards of your brand
2 out of 5
by A verified traveler from Dallas, TX

Way Too Disappointing

Posted Oct 14, 2014
Pros: The beds were decent.
Cons: Everything could be improved. Horrible hotel.
This hotel was such a bad experience. Some of the staff was extremely rude. Lights in the hotel room were out. The bathroom had hair all over the floor. It was hard to sleep at night, because they have an EXTREMELY annoying bird call recording. This recording would play continuously throughout the night! One of my friends discovered that the windows to the hotel room were left unlocked. That's so dangerous! Someone could sneak in. Make sure everything is locked! The breakfast that comes with the hotel is extremely underwhelming. I will never stay at a La Quinta again. Do yourself a favor and stay at the Holiday Inn down the street. It will be just as expensive and the quality is SO much better!
2 out of 5
by A verified traveler

Dirty bathroom

Posted Oct 7, 2014
Pros: close to Zilker Park for our event
Cons: Cleanliness
First hotel room we walked into had a dirty toilet so we asked to be switched and they accommodated.
2 out of 5
by A verified traveler from Houston TX

The Birds!

Posted Oct 1, 2014
Pros: location was perfect for our purposes.
Cons: remove the BIRD system.
I've stayed in La Quinta's before. As inexpensive places go, it's ok for one/two nights. This place certainly was the worst! There were LOUD BIRDS making noises that sounded like monkeys that did not stop until some time late at night. Needless to say, not much sleep was had so much so that we had to ask for a late checkout just to be functional. When we mentioned it at check out, the lady told us they are NOT BIRDS, but a "system" to keep away birds away! Seriously, are you kidding me? "Well it prevents the birds from pooping all over the place", yada, yada, yada. She went as far as saying the only reason it stopped sometime during the night was because the security turned of the "system". Guess he could not take it either. I will leave out some of the comments made by other gusts that could be heard from just outside our door. Yikes. I will not be staying at this location ever...no matter how many times I go back to Austin.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Understaffed!

Posted Sep 30, 2014
Pros: It was cheap
Cons: More night staff!
Location: busy corner, I'm not sure about things to do near by.
I had to wait in the front office for over 15 min before the ONE night clerk finally came in... The phone was ringing off the hook the entire time I was in there waiting. When he FINALLY came in from wherever he was he apologized and said he was the only one working and was taking care of other people... Which is fine except that I was left waiting and the phones were left unanswered! The entire front desk was covered with papers that had people information on them, the STAFF ONLY door was ajar, anyone could have taken anything they wanted from the front area!!! The motel was decent but I was just miffed about the waiting...
3 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

just ok

Posted Sep 29, 2014
My friends and I had 4 rooms. Stay was fine except rooms were not properly cleaned which makes a difference in a stay. One room had what looked like dog hair all over the bed. Another had trash left behind. Mine had beer cans in trash and one can on bathroom counter. Over made us wonder what else doesn't get cleaned properly between guests
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Dallas, TX

Older hotel needs updating, but otherwise great.

Posted Sep 20, 2014
Pros: Great, friendly staff.
Cons: Needs updating. Desperately.
Location: I was in town for an event at the Austin Convention Center. It was a short car ride away. Fast food is nearby, but decent food requires a drive.
This hotel does not appear to have been updated in a long, long time and looks and FEELS old. Past that though, the hotel was great. The staff was super friendly and pleasing no matter what time of the day or night I needed to interact with them. Free WiFi was adequate for me to get the work I needed to done. For the price and the area, I would certainly consider staying there again.
1 out of 5
by A verified traveler from Houston

Don't Go Near This One

Posted Sep 20, 2014
Pros: NOT A SINGLE THING!
Cons: It's amazing that a chain like La Quinta could allow a property to deteriorate to this level.
Location: Austin is great, except for the traffic
Dirty room, smelled of mold, smoke, and urine. Carpet/Drapes have not been replaced in this century. Bath rub worn out and filthy. One staff member very nice, all others were rude and avoided contact with guests.
3 out of 5
by A verified traveler from Texas

Not good

Posted Sep 20, 2014
The room was cheap,so some things were expected. But the bathroom sink was clogged before we used it. My husband went to the desk and asked for a plunger.Maintence had left for the day. He was told that they would take care of it while we were at dinner. At 9pm, nothing had been attempted. I went the office and the desk was very busy. So I waited until the lobby cleared and asked again for a plunger. He said he would do it and I said No, give it to me. When we worked on the sink, Blackwater with the.stench of sewage came up. The hotel gaves us a new room, on second floor. The hotel needs repairs. The room on the second floor was adequate, but not worth the price..
2 out of 5
by A verified traveler from San Antonio

You get what you pay for

Posted Sep 18, 2014
Pros: Not much
Cons: Cleanliness, staff attitude, smell, channel options, comfort
Location: 6th street - proximity is why we chose this hotel
The hotel staff was less than pleasing except for one gentleman who was exceedingly nice. The bed was not at all comfortable & I was not able to get any sleep. The stations available on the TV were also limited so on top of not sleeping there was nothing entertaining to watch. The bathtub was filthy so I opted not to bathe until I got home and the smell of the room was stale. I had quite a few of my friends also staying in the same hotel and their experience was the same. It's not a bad hotel if you just need a room for the night, but I wouldn't spend time there beyond that.