Ratings based on 1,104 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Houston, Texas

Stay 2-28-15 to 3-1-15

Posted Mar 2, 2015
Pros: The friendly staff and decor
Cons: Movies on Demand option on the TV for
We really like this hotel and the restaurant food is delicious. However, the maid came knocking on our door at 10:00 am and I could not understand what she was saying. She just kept looking at me. I don't thinik she spoke english. Also, the coffee was all decaffinated and no regular coffee packs in the room. No movies on demand option on the TV either.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Wonderful Weekend Getaway

Posted Mar 2, 2015
Great location and wonderful staff! Looking forward to going back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fayetteville, AR

Amazing staff!

Posted Feb 26, 2015
Pros: Everything. Treat yourself to the Room Service!
Cons: N/A
We had booked a stay at Lakeway months ahead. When we arrived it was during a snow storm that hit the South. We stayed the first night with impeccable service. In the morning we realized our only opportunity to make it home to Fayetteville, AR would be to leave immediately. We approached the hotel staff and were handled with concern for our Safety and Cancellation of our second night with no charge. Class Act along with a Resort and Spa that made me feel like a queen. The room service was flawless as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

LOVE THIS PLACE!

Posted Feb 23, 2015
Pros: I love everything about this place...won't stay anywhere else near austin.
Cons: Nothing
Location: The scenery is out of this world! Makes you feel like you are on an island!
We stay here every time we visit the Austin area. I can't imagine staying any place else. The beds are comfortable, the rooms are immaculate, and the staff is amazing! I feel like it's one of Austin's best kept secrets! Highly recommend this hotel!
1 out of 5
by A verified traveler

Terrible From Start to Finish

Posted Feb 22, 2015
Terrible experience staying here with 2 kids. Front desk was not very helpful and they delayed in bringing in cribs after several calls. The rooms were old and lacking.
3 out of 5
Recommended
for Everyone
by A verified traveler

good hotel for getaway weekend

Posted Feb 21, 2015
friendly and polite staff, they were helpful and nice when i requested my shower drain to be unplugged cleaniness and room bathrooms need improvement, i was expecting nicer towels and bathroom ammenities for $175 per night resort fee separately charged on top of room rate is absurd at $28 per day for use of internet which we already have in our phones and the use of the pools, does not make sense to me at least hotel offers one hour of happy hour with free beer and wine, that's where your $28 resort fees go to! overall experience was ok i would not go back to the hotel restaurant/steakhouse, it was overpriced for their food quality
2 out of 5
Recommended
for Everyone
by A verified traveler

get more people

Posted Feb 17, 2015
Pros: nothing
Cons: everything
it was extremly bad get more stafe that know what they are doing
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
The food wasn't what expected. The hotel on riverwalk. Staff was friendly and rooms nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel very far from Austin

Posted Feb 13, 2015
Expedia recommeneded this hotel for our trip to Austin. Big mistake. It is about an hour and a half from downtown austin. Room had lots of dead bugs in spider webs. Kinda creepy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houston, tx

Very nice hotel. Friendly and accommodating staff.

Posted Feb 13, 2015
Enjoyed our stay very much. Was a little disappointed with the restaurant but overall had a great time