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Reviews of Motel 6 Round Rock, TX

2 out of 5
Motel 6 Round Rock, TX
1400 North I-35, Round Rock, TX

Reviews

6.4
Rating 10 - Excellent. 157 out of 881 reviews" "
Rating 8 - Good. 269 out of 881 reviews" "
Rating 6 - Okay. 190 out of 881 reviews" "
Rating 4 - Poor. 119 out of 881 reviews" "
Rating 2 - Terrible. 146 out of 881 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Misty

Traveled with partner
Liked: Staff & service
I’ll be honest, this is not somewhere I would normally stay. Ended up here last minute because of a mess with a reservation somewhere else. I was tired and cranky but the gentleman at the front was nice, friendly and compassionate. I mean, it’s old and dated and could be cleaned way better BUT…the bed was very comfortable and we slept well.
Stayed 1 night in Apr 2024

2/10 Terrible

Tj

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Tj,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

vasil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Maria

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Maitines open the dore with out knocking!
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Terrel

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty smelt like mold had mold in tubs I didn’t even stay the whole night I left and when trying to get a refund they refused to do so wouldn’t recommend
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Terrel, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

2/10 Terrible

shirley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really needs a good cleaning, doors and walls and a good face lift
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Shirley,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

josh

Liked: Staff & service
For being a Motel 6, it was a winner.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Josh,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the highway was extremely loud and I’m sure it didn’t help the huge gap under the door and there might as well have not been a front wall cause you could hear all the traffic noise from the highway. The bathtub was disgusting and black not off white but black dirty gross I wouldn’t stand and shower in that disgusting thing. There was someone’s old frost filled ice cream tub in the freezer and no telling how long it had been there.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Paul,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Dan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No grocery nearby except a Dollar Tree and the 7 Eleven around the corner. Great record store nearby though, Piranha records.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Dan,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Wilfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Wilfredo,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in clerk was unfriendly. Grilling me about how many dogs I had and there size, even though there's clearly a sign saying that 2 pets are allowable. The floor is dirty and the tub is dirty. Wouldn't even think of showering here, gross.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Marcia,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Vincent Barrientos

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad maintenance to the rooms remote control didn't work on television nasty restroom dirty towels
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Vincent,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Toby Carl

Business traveler
Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Vivian

😀
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Vivian,Thank you for the perfect rating!!Lilith#Team6

6/10 Okay

Kate

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Kate,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Jordan

Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great- really nice concierge!!! No working TV though.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Christina, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Coby

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you like filthy rooms, you will move this place
Sheets and blankets were dirty. All the bedding stank of dried sweat and feet. The bathroom wasn’t clean, there was urine on the floor. The tub did not have a stopper so no bathing. The door didn’t had a latch to lock the door but did not have an anchor point to connect to on the door itself.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Bonnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN
When i checked in he said it was his last room and that the bathroom floor was a little wobbly, it was more than that it was HOT since the AC was not left on and its 100 in Texas at 12am and terrible floor that gapped open and not sanitary especially in a bathroom where a toilet is. Room smelt bad.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Bonnie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Antonio

Floor was wet. Had puddle by exit. Tv remote did not work
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Antonio,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Michael

Stayed 4 nights in Jul 2023

8/10 Good

Stevan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not very clean
Stayed 3 nights in Jun 2023
Response from Nancy Y. on Jul 5, 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Israel

Stayed 1 night in Jun 2023

6/10 Okay

Mark

Business traveler
Liked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Raymond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Ricardo

Business traveler
Rooms need better maintenance especially the refrigerators and the bathtub drains
Stayed 4 nights in Feb 2023
Response from Nancy Y. on Mar 15, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Charles

Stayed 1 night in Mar 2023

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Need to wash the covers and sheets
Stayed 1 night in Feb 2023

4/10 Poor

CINDY

Traveled with family
Disliked: Staff & service
Below average
No internet and no shampoo
Stayed 1 night in Feb 2023
Response from Nancy Y. on Feb 22, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Frank

Stayed 1 night in Feb 2023

10/10 Excellent

Julio

6/10 Okay

FELIX

Stayed 1 night in Nov 2022

2/10 Terrible

Selma

Disliked: Amenities, property conditions & facilities
Didn’t like the smell and it looked like someone had been sitting on the bed
Stayed 1 night in Nov 2022
Response from Brand Experience Team on Jan 12, 2023
Hi Selma,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Gerald

Stayed 1 night in Nov 2022

6/10 Okay

Sabrina

Stayed 1 night in Oct 2022
Response from Brand Experience Team on Oct 27, 2022
Hi Sabrina,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from Brand Experience Team on Oct 27, 2022
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

RENEE

Stayed 2 nights in Sep 2022

8/10 Good

Oscar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of this location: staff! Friendly and professional 👍
Stayed 1 night in Sep 2022
Response from Brand Experience Team on Sep 17, 2022
Hi Daniel, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 17, 2022
Hi Clifton, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

4/10 Poor

Steven

Stayed 3 nights in Aug 2022

2/10 Terrible

Xavier

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A really unprofessional hotel
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 17, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

6/10 Okay

jennifer

Liked: Cleanliness
Disliked: Room comfort
Room was not as cool as I would have liked, air ran but never cooled the room.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 17, 2022
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Sir Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Decent room , Comfy bed, rooms were a bit small but its still a great stay!
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 17, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 17, 2022
Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

2/10 Terrible

Kesselly

It was very terrible. The TV was Damanged, the bedsing and bed not suitable for sleeping, and others.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 17, 2022
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6