Ratings based on 2,105 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Posted Jan 25, 2015
The railroad and highway were to close. This review required to many characters.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lufkin, TX

Noisy Freeway

Posted Jan 23, 2015
Our room was nice, but dark! we were also on the side of the freeway so traffic noise was very annoying alllllllll night long, was awaken several times by loud vehicles!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Overall, a good value.

Posted Jan 22, 2015
Pros: Room was big, nicely furnished and clean.
Cons: I wish that all the elevators were in working order.
Location: South Austin. Short drive to downtown, UT campus and SoCo area. Plenty to do here.
The room was excellent and the staff were very nice. The only problem was that they only had one out of their three elevators in service. Luckily, the manager was helping people get to the service elevator, but it was frustrating to have to stand in a long line to get upstairs. I would still go back though, as it was a good value and, I'm guessing that the elevator issue was just poor timing and will get fixed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Good stay. Stayed by elevators it was loud at night
3 out of 5
by A verified travelerfrom Ithaca, NY

Location sucks

Posted Jan 17, 2015
This is one of several hotels clustered in an area called South Park. It's neither here nor there: not in the airport, not in downtown, not where some of the tech companies are. The hotel itself is priced just right if you are looking for full service (as opposed to Hampton Inn for example).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Very nice hotel at an easy to get around location

Posted Jan 5, 2015
Pros: Loved that checkout was noon with an option to delay till 1pm--perfect for lazy getaways and vacations in Austin.
Cons: Nice bed could be upgraded to a deluxe mattress?
Location: This beautiful hotel is located at the intersection of the 2 major freeways in Austin--290 and 35-- making it a snap to get around town.
This beautiful hotel is located at the intersection of the 2 major freeways in Austin--290 and 35-- making it a snap to get around town, but set back enough that noise is not an issue. Parking was ample and free. The staff is very attentive, offering bottled water as you leave and return. In the winter they have self serve hot chocolate and hot cider in the lobby along with a small bar in front of a large TV screen. The deluxe room is well appointed, comfortable and well kept. They have a nice restaurant on the premises that offers brunch of Sundays. Loved that checkout was noon with an option to delay till 1pm--perfect for lazy getaways and vacations in Austin.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Fort Worth

Great location

Posted Jan 5, 2015
Pros: Decorations, location
Cons: Nothing
Location: location at I-35 and 290
Nice facilities, clean. Staff was helpful. The breakfast at the Onion Creek Grill was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Pros: Near the interstate and free parking lot are a big plus.
Cons: Tub had a very slow drain. Bed comforter had lots of dust. The dish containers had a combination of dirt,dust and soap scum.
Staff were extremely helpful and kind. Always prompt with all requests from food service to getting new DVDs for the kid's room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 3, 2015
The sink was clogged and they did nothing about it, didn't move me to another room and said the engineer would fix it in the morning. The engineer never showed up. The sink was filled with water. This was disgusting. Otherwise was a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Killeen

Very Nice Hotel

Posted Jan 2, 2015
Pros: The beds are so nice and comfortable love the bubble sheets with the blanket in between the two sets of top sheets also all the pillows
Cons: No it is excellent...
Location: location is good only a hop to he down town erea
The experience Was excellent will stay there again.