Ratings based on 1,264 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bastrop

Great place to stay.

Posted Aug 18, 2014
Close to all that downtown Austin has to offer. A pedi-cab driver was waiting right outside the lobby which we enjoyed because we were playing it lazy. Room was very clean and well appointed. We also enjoyed the concierge level with managers reception and continental breakfast included. Front desk staff and concierge were very friendly and helpful. We forgot a phone charger and they went to great lengths to locate one for us. Excellent experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Convenient

Posted Aug 18, 2014
The location is great...but the beds were uncomfortable and there was a random buzzing sound (like a freight elevator??) that was so loud it would wake us up all night long. We told front desk but they never took care of it. That combined with the uncomfortable beds equaled very little sleep!
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, UK

Omni Austin Hotel - Simply fabulous

Posted Aug 16, 2014
Pros: The gym. The location. The room. The staff.
Cons: Nothing - ieverything was awesome
Location: Close to the Capitol building and great nightlife spots
Had a wonderful time at the downtown Omni. The facilities were fabulous and the staff very friendly without being obtrusive. We were a little over-whelmed at first because it seemed very grand but the staff were very welcoming and made us feel at ease immediately. The concierge " Miles" was super! Would definately recommend it to all.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Canon City, Colorado

Great hotel, easy walk to the convention center

Posted Aug 15, 2014
Pros: Staff, Location, and decor
Cons: At a couple hundred dollars a night, it would be nice not to have to pay another $10/day to use wifi.
Location: Easy walk to 6th Street and Convention Center.
Arrived around midnight, check-in was easy. Went upstairs and opened the door to the room, and woke up some poor guy who was sleeping. Apparently they gave me an occupied room. It was crowded this week and they gave me an executive suite instead. Sweet suite it was! I was very happy with my stay, this is a first-class hotel
Comment from Hotel Management
Aug 18, 2014 by Gene, Hotel Management
Please accept our sincere apologies for checking you into an occupied room. Rest assured that your experience certainly was not a common occurrence. We appreciate your patience regarding the matter and thank you for providing your positive comments involving the rest of your visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

A fun weekend in Austin

Posted Aug 14, 2014
In the heart of Austin, this hotel is perfect! A block away from 6th street with all of the restaurants and bars you need. It can be loud, but all great people. Definitely a place to stay at.
3 out of 5
by A verified traveler

Staff- Indifferent

Posted Aug 14, 2014
Hoyle staff was very indifferent- couldn't find a concierge and when we did - not helpful at all- really you don't have a map? Front deal could care less too but it is a really nice facility . Pillows- ROCK HARD.
Comment from Hotel Management
Aug 16, 2014 by Gene, Hotel Management
We appreciate your constructive feedback. Please accept our apologies for the less than satisfactory customer service you received from our Concierge and Front Desk staff members. Your experience certainly was not customary and we hope you will give us another chance in the future to provide you with a more positive experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2014
Had a great experience! The room to the staff was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Beautiful hotel - One block from sixth

Posted Aug 10, 2014
My husband and I went to Austin for a weekend getaway. We enjoyed the city and went to the Paramore/ Fallout Boy concert at the 360 Amphitheater. Everything was so close. Great food, music, dancing, and everything Austin.
5 out of 5
Recommended
for Everyone
by A verified traveler

We liked the hotel the staff very helpful

Posted Aug 6, 2014
Pros: We liked the location , very comfortable and helpful staff.
Cons: The pool
Location: Great for all downtown amenities, Theatre !Capitol hill, University.
First time in a Texas and so wanted a good hotel to base ourselves in Austen. The hotel is central for down town area as you can walk to places nearby. The pool on the roof was a bit disappointing in size quite small .... Really just a splash about was all you can do and there was no bar there but you can order from downstairs and drinks sent up.
Comment from Hotel Management
Aug 12, 2014 by Gene, Hotel Management
Thank you for choosing to stay with us during your first trip to Texas. We’re happy to hear you enjoyed your stay. Our pool bar is open Thursday – Sunday from 12pm – 6pm during the Summer months into early Fall. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

How can you have a pool with no lights for night s

Posted Aug 4, 2014
Stayed one night for my grandmid's first night in Austin. Their Dad was moving here so I wanted it to be special. Plenty of great restaurants within easy walk. But restaurant in the hotel offered a great lunch buffet. I was disappointed in 2 things. I booked because the view at night from the rooftop pool looked cool. But when we got there there were no lights in the pool. And you had to ride the elevator to the 29th floor, go down a long hall, and then go up the stairwell to the pool. Second thing, I had one room with me, my son, and grandchildren ages 9 and 11. Turn down service came whole I was waiting for the To arrive and they would only leave 2 cookies - even when I asked for two more. Very cheesy. Staff was nice but place has some challenges.