Ratings based on 1,405 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Not bad. Serviceable hotel, pleasant staff. But not overly nice, and probably a bit outdated and overpriced.
Comment from Hotel Management
Dec 10, 2014 by RadissonHotelAustin, Hotel Management
Thank you for your review. We're happy that you were pleased with our staff. We have a room renovation scheduled for this winter. We hope you'll visit us again after it is complete. Happy travels, Radisson Austin Downtown
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Magnolia, TX

Great treatment for VIP +gold

Posted Dec 8, 2014
Pros: Nice overall.
Location: Great view of Congress St. Bridge.
I was given an upgrade to a suite, free self parking and a food & beverage credit.
Comment from Hotel Management
Dec 10, 2014 by RadissonHotelAustin, Hotel Management
Thank you for your 5-star review. We're always happy to hear from our VIP guests. Were so pleased that you enjoyed your stay and were happy with your view, suite upgrade, free parking and food & beverage credit. We look forward to your next stay. Happy traveling, Radisson Austin Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Close to everything.

Posted Nov 27, 2014
Misty at the front desk was the best. Nice and helpful. Close to 6th street and soco, and the capital as well. The room was clean and comfortable with a great view. I would recommend this hotel, they really did a good job. Thanks!
Comment from Hotel Management
Nov 30, 2014 by RadissonHotelAustin, Hotel Management
Thank you for your review. We're so pleased that you enjoyed your stay with us and that Misty provided you with great service. We're happy that you found our location convenient and your room clean and comfortable. We appreciate you recommending our hotel to others. We hope you'll visit us again soon. Happy travels, Radisson Austin Downtown
4 out of 5
Recommended
for Everyone
by A verified traveler

Enormous room. Very comfortable.

Posted Nov 17, 2014
Ample desk and seating space for 3 people, in addition to 2 comfortable beds.(Couple with adult daughter.)
Comment from Hotel Management
Nov 23, 2014 by RadissonHotelAustin, Hotel Management
Thank you for your review. We're happy that you and your daughter had a comfortable stay with us. We hope to see you again soon. Radisson Austin Downtown
2 out of 5
by A verified travelerfrom d

Dated drab decor

Posted Nov 16, 2014
Great staff, poor decor. Too dated. Hotel rooms need a major modern overhaul
Comment from Hotel Management
Nov 23, 2014 by RadissonHotelAustin, Hotel Management
We've got great news for you! We have a room renovation scheduled for this winter. We hope you'll visit us again after it is complete and let us know what you think! Radisson Austin Downtown
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Charleston, WV

Incredible location right at the heart of Austin.

Posted Nov 11, 2014
The Good: You cannot ask for a better location, right in the heart of Austin and all that it has to offer. The not so good: She's dated and in desperate need of an update. The carpet in our last two rooms was pulling away from the walls, the refrigerators look like they have been thrown down the stairs a couple times, and the furniture and wallpaper....again, dated. The obvious: You can tell those checking in who paid with Expedia or some other "third party service". The couple checking in to my left were apparently Radisson rewards customers and they were treated like royalty. Myself and the folks to my right were reminded on several occasions that our rooms were already paid in full by a "third party service" and were barely spoken to. Our room, right beside the elevator. Without a doubt the nosiest room I've ever stayed in.
Comment from Hotel Management
Nov 24, 2014 by RadissonHotelAustin, Hotel Management
Thank you for your review. We're so happy that you enjoyed our location. We have a room renovation scheduled for this winter that will remedy the concerns you mentioned. We're very sorry to hear that you felt you received poor customer service as a result of booking with a third-party. We assure you that we value all of our guests. We hope you'll visit us again after our room renovation is complete and let us know what you think. Happy travels, Radisson Austin Downtown
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Best place to stay in Austin!

Posted Nov 4, 2014
We loved our stay at the Radisson in August 2014.I was attending a convention and its just a 5 minute walk away and about another 5 minutes to 6th street entertainment! The pool was fantastic! Great happy hour food and drinks at the bar and so close to the nightly viewing of the bats(one of the most amazing sights in Austin) Would recommend this hotel to everyone!
Comment from Hotel Management
Nov 6, 2014 by RadissonHotelAustin, Hotel Management
Thank you for your 5-star review! We're very happy that you enjoyed your recent conference stay with us. We are glad you were pleased with our proximity to the convention center and 6th street, liked our pool, happy hour and loved our views. We appreciate the fact that you would recommend us to others. We hope to see you again soon! Happy travels, Radisson Austin Downtown
2 out of 5
by A verified traveler

Terrible night at Radisson

Posted Oct 25, 2014
Pros: Clean
Cons: Noise issue
Location: good location in Austin
Very noisey. Annoyance from cars on the street and birds/rats in the airconditioning pipes in the ceiling. Terrible nights sleep. Would not go back. Very expensive for a ruubish nights sleep.
Comment from Hotel Management
Oct 29, 2014 by RadissonHotelAustin, Hotel Management
Thank you for sharing your experience. We're sorry that street noise kept you awake, as we know how important a good night's sleep is when you're traveling. We hope you'll reconsider staying with us again. Radisson Austin Downtown
3 out of 5
by A verified travelerfrom Orlando, FL

Nice but not great

Posted Oct 23, 2014
Pros: location
Cons: I know you are working on remodeling the rooms and maybe an area designed to family time.
I stayed from Sunday 10/19/2014 Wednesday 10/22/2014. The location is good, the concierge guys were very friendly when asked for directions. I stayed for business purposes, it was sad that don't have a complimentary van to take you around, even within 5 miles ratio. The rooms were old fashion and just OK, I think it was overprice for the amenities that really have. Since I stayed by myself, the size of the room it was ok, but if it would it be a family trip, I'ld have to think twice about staying.
Comment from Hotel Management
Oct 26, 2014 by RadissonHotelAustin, Hotel Management
Thank you for your review. We're happy to hear that you found our location convenient and our concierges friendly. As you mentioned, we have a room update scheduled soon. We hope you'll choose to stay with us again next time you're in Austin for business. Radisson Austin Downtown
2 out of 5
by A verified travelerfrom milwaukee

Check-in, room change, check-out!

Posted Oct 18, 2014
Despite the hospitality of the staff and the great room view, the hotel is still not worth staying in! We had originally booked 4 nights but check out after only one night because the condition of the hotel rooms were completely unacceptable! We understand that they are in the midst of renovating and that when it is all done it will be fabulous, but right now it is dated and feels like a cheap motel. I would recommend visiting the newly renovated resturant and the pool looked great, but not actually checking in!
Comment from Hotel Management
Oct 21, 2014 by RadissonHotelAustin, Hotel Management
We're sorry to hear that you chose to cut short your stay with us. As you enjoyed our hospitality, views, restaurant and pool, we hop you'll visit us again after our room renovation is complete. Radisson Austin Downtown