Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spring, Tx

Loved it.

Posted Jul 8, 2014
Great location. Plenty to do close by, walking distance for most things. Very friendly staff. Rooms were updated and clean. Mattress could have been better but I don't expect my mattress on the road. It was a little expensive but it is what is. Would stay again for sure!
Comment from Hotel Management
Jul 14, 2014 by David, Hotel Management
Bella, Thank you for choosing our hotel for your Austin getaway. Our recently renovated hotel is just steps from all the action. Be sure to let our friendly staff help you make plans to find and see all the sites in Austin. We will be ready to welcome you back for your next visit!
5 out of 5
Recommended
for Everyone
by Tracie from Orange Texas

Hotel was nice and clean; staff was helpful

Posted Jun 8, 2014
Really enjoyed stay; great location Breakfast was free and over the top delicious. Parking was expensive
Comment from Hotel Management
Jul 15, 2014 by David, Hotel Management
Tracie, Thank you for staying with us while visiting Austin. I am pleased that you had a great trip and that our team was able to display their hospitality. We are proud to offer a lot more than just a complimentary continental breakfast, I hope you were able to make one of our Texas shaped waffles for breakfast! Thank you again for staying with us, see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place

Posted May 13, 2014
Pros: location
Location: 4th, 5th and 6th street bars, restaurants and clubs are steps away from the hotel
The hotel is very nice and in a great location, the hotel valet are very friendly and will tell you the fastest ways to get around town and can arrange what ever transportation needs are
Comment from Hotel Management
May 16, 2014 by David, Hotel Management
Thank you for posting your review and for recognizing our valet team. Our roads can get busy and using the expertise of the valet team is a great time saver. Also, most of the main attractions and many great entertainment options are right out our front door. Our team is always available to help get the most of your visit to Austin. Thank you for staying with us! We hope to entertain again in the near future!
5 out of 5
Recommended
for Everyone
by Mihai from New York

Great hotel and location

Posted May 5, 2014
Pros: We liked the location, staff, breakfast, and room.
Location: Location in downtown makes it easy to walk to 6th Street, Congress Street, the Capitol, etc.
My family and I stayed at the hotel for a 4-day mini-vacation. We had a wonderful experience, the staff was extremely nice and helpful, the room was large and clean (we had the studio with the full kitchen), and the location was great as we were close to downtown (we were able to walk to 6th street, Congress street, the Capitol, etc.). We were also very happy with the breakfast there.
Comment from Hotel Management
May 16, 2014 by David, Hotel Management
Mihai, Thank you very much for choosing our hotel for you mini vacation! We take great pride in engaging with families to ensure that parents and children all have a great visit! With all of the best attractions just a few blocks from our front door we are a great launching pad for all that Austin has to offer. From Bats under a bridge to the best sushi in town our team can help you make the most out of your time. Thank you again for staying with us here in Austin!
2 out of 5
Recommended
for Personal Event
by Jim from New York

Great location, okay hotel

Posted Apr 26, 2014 on Hotels.com
Visited in mid April, mid 80s outside and the hotel still had not turned on the AC. Had the temperature setting in the room at 60, but felt more like in the mid 70s, so was not pleasant to stay in the room. Hotel is right by 6th street, which is great, but very average rooms, especially for the price charged per night.
Comment from Hotel Management
Jul 5, 2014 by David, Hotel Management
Jim, Thank you for taking time to post your review. Your comments are key for us to continue to improve our operations. While the AC is always on we were able to trouble shoot the problem in your room and remedy the slow cooling you experienced. I do hope you give us another opportunity in the future to provide you a better experience.
5 out of 5
Recommended
by Mike from League City

Excellent hotel

Posted Apr 22, 2014 on Hotels.com
We loved the location, the service, the friendliness of the staff, and pretty much everything about this hotel. We plan to use it as our "place to stay" when we visit my son at UT.
Comment from Hotel Management
Jul 5, 2014 by David, Hotel Management
Mike, Thank you very much for taking time to recognize our associates. They work hard every day to wow each and every guest! We look forward to remaining your hotel of choice while you visit your son at UT. Thank you for staying with us!
4 out of 5
Recommended
by Jason

Posted Apr 3, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by David, Hotel Management
Thank you Jason!
5 out of 5
Recommended
by Sabrina from Dallas

Posted Mar 17, 2014 on Hotels.com
Great!! ;)
Comment from Hotel Management
May 31, 2014 by David, Hotel Management
Sabrina, Thank you for staying with us. We look forward to entertaining on your next visit to Austin.
4 out of 5
Recommended
for Business Travelers
by Charles from San Diego

Posted Mar 3, 2014 on Hotels.com
Overall: excellent hotel and stay. Very clean. Great reception by staff. Amenities are very good.
Comment from Hotel Management
May 17, 2014 by David, Hotel Management
Charles, Thank you very much for choosing to stay at our hotel and for taking time to post your review. I will be sure share your comments with our reception associates, thank you for recognizing them. We hope to have the chance to entertain in the future.
5 out of 5
Recommended
for Everyone
by caroline from indianapolis, in

Perfect for an extended stay!

Posted Mar 2, 2014
My suite was huge and provided me with everything I needed in an amazing downtown location. Would recommend to anyone.
Comment from Hotel Management
Sep 6, 2014 by David, Hotel Management
Caroline, Thank you so much for a great review. The team works hard to get those 5 stars! We are right at Austin's doorstep and are always happy to help you plan a successful visit. Thank you for staying with us!
Comment from Hotel Management
Mar 6, 2014
Caroline, Thank you so much for a great review. The team works hard to get those 5 stars! We are right at Austin's doorstep and are always happy to help you plan a successful visit. Thank you for staying with us!