Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Cons: For a hotel that is pet friendly, needs more green space. We had to walk down and across the street to find any grass for the dogs. Very inconvenient.
Other than trying to find a place for my dog to pee among other things, it was great.
Comment from Hotel Management
Oct 2, 2014 by David, Hotel Management
Thank you so much for staying with us. There is a small park just across the street from the hotel that is the best place for dogs and also an amazing trail system just a few blocks away that has a leash free area for dogs to run and play. Pass by the front desk on your next visit and we can get you in the right direction!
5 out of 5
Recommended
for Business Travelers
by Blythe from Austin, TX

Last minute over-night stay

Posted Jul 31, 2014 on Hotels.com
The decision to book a room was last minute, and the amount of time spent in the room was minimal, but it served its purpose well. The staff was friendly, room was very nice and clean. The complimentary hot breakfast buffet was nice. This was a business stay but this hotel would also be a good one for a night out in downtown Austin, however they have very strict no-partying rules so you can't bring the party back with you!
Comment from Hotel Management
Oct 4, 2014 by David, Hotel Management
Blythe, Thank you for booking our hotel for you last minute business trip. We strive to be the cleanest and friendliest hotel in Austin and I am proud we put our best foot forward. Thank you for sharing you review and we hope we have the opportunity to entertain in the future.
5 out of 5
Recommended
for Couples
by Gem13WA from Perth, Australia

Spacious Rooms & Great Location

Posted Jul 24, 2014 on Hotels.com
We loved this hotel! It wasn't luxurious, but the rooms were modern and very large. There was a kitchenette in our room, with a full size fridge & dining table. The sports bar downstairs was great too. But the best part was that is was only a stones throw away from all the excitement of Sixth Street. The hotel had parking and a Starbucks at the Ground Level. Would definitely recommend
Comment from Hotel Management
Oct 4, 2014 by David, Hotel Management
Gem, Thank you for a great review. I sounds like you had a great trip to Austin and I am proud our team was able to be a part of a successful visit. Next time you are in Austin I look forward to the opportunity to host. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Spring, Tx

Loved it.

Posted Jul 8, 2014
Great location. Plenty to do close by, walking distance for most things. Very friendly staff. Rooms were updated and clean. Mattress could have been better but I don't expect my mattress on the road. It was a little expensive but it is what is. Would stay again for sure!
Comment from Hotel Management
Jul 14, 2014 by David, Hotel Management
Bella, Thank you for choosing our hotel for your Austin getaway. Our recently renovated hotel is just steps from all the action. Be sure to let our friendly staff help you make plans to find and see all the sites in Austin. We will be ready to welcome you back for your next visit!
5 out of 5
Recommended
for Couples
by Shawn from Austin, TX.

Outstanding stay

Posted Jul 1, 2014 on Hotels.com
The location is right in down town but not on sixth street with all the noise.
Comment from Hotel Management
Sep 13, 2014 by David, Hotel Management
Shawn, Thank you for sharing your review. Our hotel is located 2 blocks from 6th street and is the closest hotel to the convention center in downtown Austin. We also offer Complimentary Wi-Fi, breakfast and Tues-Thurs evening social. Our associates are always available to assist in making your trip to Austin success, just ask any of us located in the lobby each day. Thank you!
5 out of 5
Recommended
for Couples
by Erica

Posted Jun 27, 2014 on Hotels.com
Comment from Hotel Management
Sep 13, 2014 by David, Hotel Management
Erica, Thank you
5 out of 5
Recommended
for Everyone
by Tracie from Orange Texas

Hotel was nice and clean; staff was helpful

Posted Jun 8, 2014
Really enjoyed stay; great location Breakfast was free and over the top delicious. Parking was expensive
Comment from Hotel Management
Jul 15, 2014 by David, Hotel Management
Tracie, Thank you for staying with us while visiting Austin. I am pleased that you had a great trip and that our team was able to display their hospitality. We are proud to offer a lot more than just a complimentary continental breakfast, I hope you were able to make one of our Texas shaped waffles for breakfast! Thank you again for staying with us, see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place

Posted May 13, 2014
Pros: location
Location: 4th, 5th and 6th street bars, restaurants and clubs are steps away from the hotel
The hotel is very nice and in a great location, the hotel valet are very friendly and will tell you the fastest ways to get around town and can arrange what ever transportation needs are
Comment from Hotel Management
May 16, 2014 by David, Hotel Management
Thank you for posting your review and for recognizing our valet team. Our roads can get busy and using the expertise of the valet team is a great time saver. Also, most of the main attractions and many great entertainment options are right out our front door. Our team is always available to help get the most of your visit to Austin. Thank you for staying with us! We hope to entertain again in the near future!
5 out of 5
Recommended
for Everyone
by Mihai from New York

Great hotel and location

Posted May 5, 2014
Pros: We liked the location, staff, breakfast, and room.
Location: Location in downtown makes it easy to walk to 6th Street, Congress Street, the Capitol, etc.
My family and I stayed at the hotel for a 4-day mini-vacation. We had a wonderful experience, the staff was extremely nice and helpful, the room was large and clean (we had the studio with the full kitchen), and the location was great as we were close to downtown (we were able to walk to 6th street, Congress street, the Capitol, etc.). We were also very happy with the breakfast there.
Comment from Hotel Management
May 16, 2014 by David, Hotel Management
Mihai, Thank you very much for choosing our hotel for you mini vacation! We take great pride in engaging with families to ensure that parents and children all have a great visit! With all of the best attractions just a few blocks from our front door we are a great launching pad for all that Austin has to offer. From Bats under a bridge to the best sushi in town our team can help you make the most out of your time. Thank you again for staying with us here in Austin!
2 out of 5
Recommended
for Personal Event
by Jim from New York

Great location, okay hotel

Posted Apr 26, 2014 on Hotels.com
Visited in mid April, mid 80s outside and the hotel still had not turned on the AC. Had the temperature setting in the room at 60, but felt more like in the mid 70s, so was not pleasant to stay in the room. Hotel is right by 6th street, which is great, but very average rooms, especially for the price charged per night.
Comment from Hotel Management
Jul 5, 2014 by David, Hotel Management
Jim, Thank you for taking time to post your review. Your comments are key for us to continue to improve our operations. While the AC is always on we were able to trouble shoot the problem in your room and remedy the slow cooling you experienced. I do hope you give us another opportunity in the future to provide you a better experience.