Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Nice and affordable hotel, close to all the fun

Posted Jul 20, 2014
A group of friends and I booked the room because we came down from Dallas to float the river and party on Rainey, Dirty, and the Eastside. This hotel was in the perfect location and the hotel staff was awesome and even remembered what we were doing throughout the weekend! Would definitely consider booking here again. I actually liked the quality better than what I experienced previously at the Omni Downtown location.
Comment from Hotel Management
Jul 22, 2014 by Kim, Hotel Management
Thanks for logging on and rating your stay with us. Glad to hear you enjoyed your time in Austin!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good Hotel Close to Airport

Posted Jul 15, 2014
Minutes from airport. Excellent staff. Quick, easy transportation to the airport in their zero emissions car. Very cool.
Comment from Hotel Management
Jul 15, 2014 by Kim, Hotel Management
Thanks for the great review!
4 out of 5
Recommended
for Everyone
by A verified traveler from k

Good price for spacious room

Posted Jun 28, 2014
Busy breakfast . Varies from fri to sat. You have eggs, one meat choice, cereal, choice of breads.. Muffins , waffles, English muffins, toast . With toasters available. Coffee, tea, oj and water . Not bad for a free breakfast
Comment from Hotel Management
Jul 15, 2014 by Kim, Hotel Management
Thanks for rating your stay with us!
4 out of 5
Recommended
for Families
by david from houston

it was nice

Posted Jun 24, 2014
Pros: it was clean
it was clean and comfortable. one elevator was not working.
Comment from Hotel Management
Jun 24, 2014 by Kim, Hotel Management
Thanks for the review
3 out of 5
by A verified traveler

Day visit to Austin.

Posted May 23, 2014
Pros: Beds were very comfortable.
Cons: Senior discounts would have been nice but not offered. Doubt I will use them again.
I guess my expectation of a suite was not met. To me, this was not really as suite. It was a standard room with a couch. Two elevators in the facility. One was not in use. Slow and slower. No service elevator for he maids, so often the car came up with the maid and cart and you had to wait for the next round. The area under the air conditioning unit had not cleaned for some time. $25 charge added to my credit card bill without explanation after I left. I called and the host said it was a temporary item and it would go away. I AM WATCHING IT.
Comment from Hotel Management
Jun 2, 2014 by Kim, Hotel Management
We are sorry to learn you did not enjoy your stay with us but appreciate the candid feedback that allows us to improve our product and services.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2014
Our experience was great! We had our kids and the setup was perfect.
Comment from Hotel Management
May 22, 2014 by Kim, Hotel Management
Thanks for logging on and rating your stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast at this Springhill in South Austin

Posted May 14, 2014
Pros: location; facility; suite setup
Cons: more towels in bathroom
Hotel was as expected, but the breakfast -- especially the coffee, which is often weak and terrible at such hotels-- was really good.
Comment from Hotel Management
May 22, 2014 by Kim, Hotel Management
Thank you for logging on to comment on your stay
4 out of 5
Recommended
for Everyone
by God & Family from M

shower was not clean therewere hairs

Posted May 10, 2014
Other than that everything was good. Restrooms should more clean
Comment from Hotel Management
May 22, 2014 by Kim, Hotel Management
Thank you for commenting on your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice

Posted May 5, 2014
Pros: It was nice. Breakfast was good. Room could have been a little cleaner, and more coffee would have been good. All in all we had a pleasant stay.
We were here for a few days looking for a place to live. Austin is very different from Dallas and the hotel was a good place to "chill" while going over all our options.
5 out of 5
Recommended
for Everyone
by A verified traveler

2nd stay at Springhill Suites

Posted Apr 27, 2014
Pros: Freeway close.
Location: Near the LBJ Library.
Nice comfortable rooms and beds. Nice breakfast set up.