Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice hotel!

Posted Oct 20, 2014
Pros: The breakfast had a variety of choices. Very good.
Location: The hotel offered free shuttle to downtown.
This hotel was very clean and comfortable. The staff were extremely friendly and helpful when asking about places to visit and downtown parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
Nice, clean hotel on Austin's south side. Hotel staff very nice and accommodating. A little higher in price but definitely worth it. I would recommend this hotel to anyone looking for a comfortable place to stay.
Comment from Hotel Management
Oct 16, 2014 by Kim, Hotel Management
Thank you for reviewing your stay and happy to hear you found the staff accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Convenient location.

Posted Oct 1, 2014
Very helpful and consciencious staff. Breakfast was ok...typical fare for free hotel breakfasts. I didnt ever have time to make a waffle...that looked excellent. They always had cold water with fruit in the lobby after breakfast was over...,such a nice refreshing touch. I'd definitely stay here again!
Comment from Hotel Management
Oct 4, 2014 by Kim, Hotel Management
Thank you for commenting on your recent stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent value

Posted Sep 16, 2014
Indoor pool and free breakfast made this an extremely great value at $120 per night.
Comment from Hotel Management
Sep 27, 2014 by Kim, Hotel Management
Thank you for commenting on your stay with us! We are happy you were able to relax at the pool and take advantage of our complimentary breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice enough

Posted Sep 4, 2014
Pros: The staff! The breakfast!
Location: The location of the hotel was among other Marriott hotels, Fairfield, and a Marriott on the south end of I35, near South Congress.
Overall, my experience was good. The staff was great - friendly and helpful. There was a soccer tournament and I guess the whole team stayed there; pre-teen girls screamed, giggled, and ran up/down the halls. The breakfast area was clean and well-stocked. The food area attendant was busy making sure guests had everything they needed during that busy time, refilling the various food stations. The front desk staff member told me when we checked in that they didn't have a king-size suite that we requested because of a plumbing problem in some of the king rooms. The substitute room was a double bed suite; the room was clean, however, the air conditioner unit had been leaking - a technician came by and checked on the carpet since water leaked into the room and made the carpet soggy; the carpet dried out well before we left. The hotel seems like it may need a little updating or freshening. The hotel is in a good location, not too hard to get into or out of, but next to the interstate - I wore earplugs to drown out the traffic noise.
Comment from Hotel Management
Sep 8, 2014 by Kim, Hotel Management
Thanks Bea! Please accept our apologies for not having the room type you requested available. The hotel will be fully renovated in the begining of the year. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Satisfied.

Posted Sep 4, 2014
My family and I completely enjoyed our stay at your hotel. After the horrific experience we had in June at another hotel in Austin we were ecstatic with the conditions of this one.
Comment from Hotel Management
Sep 5, 2014 by Kim, Hotel Management
Thanks for the great review!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

5 star

Posted Aug 25, 2014
Clean, comfortable and relaxing. The continental breakfast had multible options and very accommodating. Austin was very hot, but returning to this hotel was cool and easy to drive to. They even have a van to pivk you up if you didnt want to drive. The staff was friendly and helpful, anwsering allnour questions. When we return to Austin we will be asking Expedia to choose this one again.
Comment from Hotel Management
Aug 28, 2014 by Kim, Hotel Management
Thanks Zee We look forward to seeing you the next time your travels bring your to Austin
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice hotel near my daughter's apartment.

Posted Jul 30, 2014
It was great. The only issue is placement of the television. Because it is a "suite" and there is only one television, it is placed in a walkway between the couch and the bedroom area. The tv must be swiveled toward one or the other in order to see it, making it impossible for people in the other location to see it. In the room with two double beds, it's very difficult for a person in the second bed to see the tv. Most suite hotels have two televisions, but that would be difficult in this room as the divider between the two areas is a very short partial wall.
Comment from Hotel Management
Aug 19, 2014 by Kim, Hotel Management
Lisa Thanks for reviewing the hotel and the feedback on the positioning of the TV.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great stay, but please fix the elevator

Posted Jul 22, 2014 on Hotels.com
I have stayed at this hotel a few weeks prior to this visit. The hotel is excellent, the staff is very personable, rooms are clean and comfortable. The only issue I had was the elevator. Both visits in a 2week span had one of the two elevators not working. But, that is the only bad thing I can say about it.
Comment from Hotel Management
Oct 4, 2014 by Kim, Hotel Management
Thank you for rating your stay with us. I apologize for the inconvenience caused by the elevator . Unfortunately the repair process did take several weeks but they are now complete.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Nice and affordable hotel, close to all the fun

Posted Jul 20, 2014
A group of friends and I booked the room because we came down from Dallas to float the river and party on Rainey, Dirty, and the Eastside. This hotel was in the perfect location and the hotel staff was awesome and even remembered what we were doing throughout the weekend! Would definitely consider booking here again. I actually liked the quality better than what I experienced previously at the Omni Downtown location.
Comment from Hotel Management
Jul 22, 2014 by Kim, Hotel Management
Thanks for logging on and rating your stay with us. Glad to hear you enjoyed your time in Austin!