Ratings based on 98 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 28, 2013
for Everyoneby Jonathan
Not FriendlyPosted Sep 5, 2013
Don't bother. Staff only refered me to Expedia with questions.
for Business Travelersby A verified traveler
Posted Aug 15, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Jul 16, 2013 on Hotels.com
for Shoppingby R from SA, TX
Not what it once was.Posted Jul 9, 2013 on Hotels.com
Was once my yearly hotel stop to shop at the outlets, not anymore. The quality of service, pool, room has diminished in the last 10 years of visiting this hotel. Was the greatest, not anymore. They even took out the cheap stuff like coffee and hot cocoa and peanut butter from the lobby that the kids and I used to like.
Recommendedby A verified traveler from Norman, OK
Close to where we wanted to be.Posted Jul 9, 2013 on Hotels.com
The layout of the hotel really needs to be better. The lobby is very, very small and where the complimentary buffet breakfast was, was terrible. There were not enough seats for everyone and the looks and layout was very undesirable. However, the food was excellent. And, the service was very good. Had great beds and bathroom and they were both clean.
for Business Travelersby Maria D. from Round Rock, Tex.
close to shopping mallPosted Jul 2, 2013 on Hotels.com
1. clerk did not call when room was ready like she said she would--arrived early came back at 3:40pm-- 2. did not have coffee in the room-----3. bed sheet had stains-----
for Personal Eventby Momwith2 from Round Rock
Excellent Choice - Great LocationPosted Jul 1, 2013 on Hotels.com
I was so relieved to have a clean, comfortable, and well appointed room for the first time in my travels all week. The beds were VERY comfortable. The pool and hot tub were a fun break with the kids as well. Housekeeping did an excellent job and everyone was friendly and helpful. There are plenty of restaurants and shopping very close by. The only complaint is that I would have liked a cheaper rate...but it was well worth what we paid! Thank you!
for Couplesby A verified traveler from round rock, tx
Posted Jun 25, 2013 on Hotels.com
The service was great. Hotel was very clean. Rooms were nice. Ordered room service and the food was horrible. Chicken wasn't cooked all the way through. We enjoyed our stay amd will return just won't be ordering room service.
Recommendedby oscar from round rock
pool matterPosted May 30, 2013 on Hotels.com
nice hotel everything very good but, the pool need to be clean. and the hot tub was out of order.