Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Nice Hotel, Great Location

Posted Apr 20, 2015
We stayed at the Springhill suites for 1 night while visiting family in Austin TX. The hotel staff were friendly and the room was clean. The pillows were comfy and the mattress allowed us to get a good nights rest.
Comment from Hotel Management
Apr 22, 2015 by James, Hotel Management
Thank you for sharing your feedback with us Chris! Much appreciated. Regards, James
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Nice hotel not far from downtown Austin.

Posted Apr 20, 2015
We were in town for a campus visit at UT with our daughter. We arrived that evening & were told that all of the rooms with double beds were taken, but we were immediately offered 2 king rooms for the same price. Our daughter wasn't upset about having her own room! The rooms were very nice & spacious with sitting areas & mini refrigerators. The breakfast was good with several options. The hotel is about 15-20 minutes from the UT campus depending on traffic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Pros: Staff was great. Rooms were spacious
Location: 15 minutes from downtown Austin.
Visiting Colleges with my son. Hotel was conveniently located and staff was great
Comment from Hotel Management
Apr 9, 2015 by James, Hotel Management
Thank you so much for taking the time to share your feedback with us! It is truly appreciated Regards Hotel team!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 2, 2015
Pros: The room was clean and has small Kirchner and mini studio with two queen bed. We stayed four people and one toddler. The carpet seems new.
Location: The locación of the hotel is clóset to downtown, so you can go El Capitolio, 6 street, University of Texas and Zilker park.
We recommend this hotel because it looks like it was renovated and very nice.
Comment from Hotel Management
Apr 6, 2015 by James, Hotel Management
Greetings, Thank you so much for taking the time to share your feedback with us it is much appreciated with the team on duty. Best Regards, Hotel Team
5 out of 5
Recommended
for Everyone
by A verified traveler

I enjoyed the staying

Posted Mar 10, 2015
Pros: I love this hotel.
I stayed in a suit room, and the facilities are satisfactory. The bed and pillows the most comfortable I have experienced. The breakfast is rich.
Comment from Hotel Management
Mar 13, 2015 by SpringHill Suites Austin North, Hotel Management
Dear guest, Thanks for the perfect review! We are so happy you enjoyed your time with us. We are looking forward to welcoming you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

everything was great but...

Posted Mar 9, 2015
everything was great but the pool looked cloudy and unclean. on of the major reasons we stay at hotels is because they have a indoor pool. If it wasn't for the pool we would stay at other less expensive places. over all this place was great other than the pool. Needed to be cleaner.
Comment from Hotel Management
Mar 13, 2015 by SpringHill Suites Austin North, Hotel Management
Dear guest, Thank you for the 4 star review! We are thrilled you had a great time while staying with us. Please come back to be part of our family soon! Best,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 16, 2015
The hotel was really nice and clean. The front staff wasn't to friendly.
Comment from Hotel Management
Mar 12, 2015 by SHS Team, Hotel Management
Thank you so much for your perfect review!!! We are thrilled we wowed you and we can't wait to host you again! Cheers,
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 26, 2015 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by SpringHill Suites Staff, Hotel Management
Dear guest, Thank you so much for your 5 star feedback. We strive to ensure all of our family members have a memorable stay and we look forward to welcoming you back. See you soon!
4 out of 5
Recommended
for Families
by A verified traveler

Nice Stay

Posted Jan 24, 2015 on Hotels.com
Very nice, however was unable to shower. Water never got hot
Comment from Hotel Management
Apr 11, 2015 by SpringHill Suites Staff, Hotel Management
Dear guest, Thank you for the 4 star review! We are thrilled we were able to wow you! Please come back and see us again!
3 out of 5
Recommended
for Business Travelers
by Christina

Posted Jan 17, 2015 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by SpringHill Suites Staff, Hotel Management
Dear Christina, Thank you for sharing your experience at the SpringHill Suites Austin North/Parmer Lane . Wea appreciate your feedback .we take great pride in not only meeting, but exceeding your expectations. . What could've we done better? Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!