Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Too Expensive

Posted Apr 1, 2015
Pros: Location
Cons: Better pricing. Everyone has a car, no need to pay more if you can drive down the road for a better deal.
Location: Shopping, night clubs and restaurants
The location is good for shopping and restaurants. However, the hotel was too pricey (over three hundred per night). Shop around and get a better price.
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Thank you for staying with us on your visit to Austin.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Padre Island

Great Hotel at Domain

Posted Mar 28, 2015
Super Hotel and walking distance to all shops and theater at the Domain. We have stayed there twice.
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Jody, Thank you for visiting us at the Westin Austin at the Domain again! I hope we exceeded all of your expecations and earned the right to host you and your family in the future. Thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the heart of The Domain

Posted Mar 25, 2015
Pros: Loved the fact that I was able to check in early on Saturday and have a late check out on Sunday!
Cons: The only downside was that the floor I was on was very busy and noisy.
Location: Excellent location with everything you need within walking distance. Restaurants, shopping, Spa, Top Golf, Whole Foods store
Went for a weekend getaway; was very relaxing and enjoyable. Even though the hotel itself does not have a Spa, they partner with a nearby Spa, which offers 10% discounts on all services if you are a hotel guest.
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Thank you for taking time to post your comments on your weekend away! Our Westin Weekends, with extended breakfast and last Sunday checkouts are designed with relaxation in mind. We are all pleased you were able to recharge and we look forward to your next visit! Thank you
2 out of 5
by A verified traveler

problem guests

Posted Mar 22, 2015
Guests were loud and out of control throughout the night. When I stay/pay Westin rates I don't expect these types of customers stay. If I wanted a party on my floor I would've stayed at the holiday inn
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Thank you for for feedback on your recent visit. I have met with my team and we have worked on how we can better mix the fun of SXSW with those that are ready for some R&R. Thank you for helping us find this balance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas tx

nice hotel, great shopping area

Posted Mar 15, 2015
Nice hotel great restaurant, nice shopping in the domain shopping center
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
a.b, Thank you for choosing our hotel for your trip to Austin! I am also very pleased that you enjoyed our restaurant Urban. We have been one of the top restaurants in the area and now have Chef Grant, previously of the Driskel Hotel at the the helm! We all appreciate you kinds words and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DFW

Weekend in Austin getaway

Posted Feb 23, 2015
Pros: Service, facilities, staff, workout facility and restaurant.
Cons: This is very small, but when you walk up to the elevator the button was on the farthest away column from the lobby and the entry.
Location: The Domain area was perfect. We enjoyed the shops and restaurants. All of which were within walking distance of the hotel.
The staff and their service was top notch. I felt like we were on the Disney property because of the service.
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Scott, What a great comment! Any time we can be compared to Disney is a proud moment. We have an amazing group of people working at the hotel. They are truely genuine and care about each and every guest. Thank you for your kind words celebrating thier hard work.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great Location

Posted Feb 10, 2015
We were traveling with our 11 month old twins and the hotel was very accommodating with cribs. The location is amazing with the Domain in walking distance. Great shopping and dining right across the road!
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Amber, Thank you for sharing your comments and for recognizing our associates for thier accomodating spirit. We are in the exact center of the Domain and withing walking distance to the best shopping and entertainment in Austin. Thank you for staying at our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to everything we enjoy doing.

Posted Jan 28, 2015
Pros: It is clean and new.
Cons: Breakfast buffet is not up to par as when you first open
Location: Good location
Our experience each time we stay is always wonderful. The staff are always amazing.
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Wow, thank you for the great words about our associates. All hotels have 4 wall but it is the amazing people that make the experience. We will continue to work hard so we can continue to earn your business. Thank you!
5 out of 5
Recommended
for Couples
by A verified traveler

Great night sleep in the Domain

Posted Jan 27, 2015 on Hotels.com
really enjoyed my stay. Bed was very comfortable, staff courteous and eager to help. Room was clean, large and blackout curtains work. There was lcd tv with local and some cable channels. iHome in the room was nice, plenty of plugs to charge electronics. Only complaint is the bathroom was a tight fit, shower, echoey, was a little under pressure. Room service was quick too! Definitely recommend
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Oh those Heavenly Beds sure are comfy! Thank you for staying with us and for helping me celebrate our amazing associates who are always in the lobby ready to help you get the most of your visit. Last week we started to change our our shower heads and will soon have a waterfall shower installed in each room. Intitial reviews from our guests have been fantastic! We look forward to the oppertunity to host again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel in walkable mixed-use project

Posted Jan 24, 2015 on Hotels.com
fine hotel, perfect for business or leisure
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Thank you for choosing our hotel for your recent visit. We are located in the heart of the Domain and withing a few steps of the best shopping, entertainment and nightlife in Ausitn. We are also located in between both freeways in Austin making the rest of the city very accessible. Thank you again. See you soon.
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Thank you for your review and for choosing our hotel!