Ratings based on 243 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby dclawofc
Great get awayPosted Feb 28, 2014
This is a great hotel near the domain shopping center. Many shops and great restaurants within whining distance. Also easy access to loop 1 to head into town.
for Everyoneby Fred from Killeen, TX
Just a getawayPosted Feb 28, 2014
We were just looking for a getaway hotel. Everything was clean and comfortable. The staff was very polite and professional. Enjoyed the stay
for Everyoneby Kathy from Los Angeles, CA
Excellent hotelPosted Jan 21, 2014
Pros: The bedding was pretty awesome. I don't think I've ever slept his well at a hotel.
Cons: It was a little disappointing that they didn't have complimentary breakfast for the price of the room.
Location: The location is awesome because it's right next to the shopping and they give you a lift to any store you want to go to.
This is the best hotel I've ever stayed at. The staff was really friendly and let us check in earlier and answered all of our questions. It was kept really clean and had great amenities. The room and bed was excellent.
for Everyoneby A verified traveler
Nice Hotel Nice AreaPosted Jan 20, 2014
Have stayed at several Westin's this is a newer more modern version than most!
for Couplesby Michael from Houston, TX
A wonderful, comfortable two-night stayPosted Jan 6, 2014
Pros: Location, quietness, comfort, breakfast.
Cons: I never could work out how to use the regular TV without seeing the special channels. Wireless internet should be free for everyone, not $14.95 a day.
Location: The Domain has marvelous shops and restaurants.
The room was very comfortable and the staff friendly and welcoming. The linens, both red and bath, were superb.
for Everyoneby Paul
Nice hotel near Domain shopping and restaurantsPosted Jan 2, 2014
by Soni from Houston
Nice hotel, but not up to the Sheraton standardPosted Dec 31, 2013
Pros: I loved the comfortable bedding and cleanliness. I loved that there were stores and restaurants nearby and the hotel has a complimentary shuttle.
Cons: They could improve on letting wireless be available in one's room and having better channels for children on free TV like Nickelodeon and Disney.
Location: The location was at The Domain which is a mall and has some notable shops like Macy's, a movie theater, and Maggiano's in walking distance.
We arrived and the hotel staff was very courteous. Unfortunately, there were problems with our stay. We were on the 2nd floor and we could hear the valet/hotel driveway music all day and all night. The day was not a problem as we were exploring and participating in events and attractions. To their credit, they offered to move us to another room, but we were only staying 2 night so it would have been a hassle. I would have appreciated complimentary breakfast though. Also, I assumed that by joining the Starwood Preferred Guest program, I would be entitled to free wireless in my room. However, it is just a points program with no other benefit from what I can tell. The wireless in the lobby worked well. As for the positives, the bedding was very comfortable and useful for muffling the driveway noise. The rooms were clean. Water pressure was excellent and the AC/Heat system provided the right level of white noise and comfort. Very few free channels of interest to children on the TV, but it was just as well that we only used the room for sleep. There is a hotel shuttle to take on to the nearby stores and restaurants which are also in walking distance. The shuttle was broken during our stay so we had to ride the Domain golf carts in the chilly air.
for Couplesby elly
shopping in austinPosted Dec 9, 2013
Pros: very modern and clean
Cons: $21 for valet parking is too much
Location: great restaurants and stores within walking distances
great staff-very friendly and efficient. Had a hugh 900 people meeting that crowded the main floor.
for Business Travelersby A verified traveler
Posted Nov 21, 2013 on Hotels.com
Recommendedby Bobby from Texas
Excellent!Posted Nov 13, 2013 on Hotels.com
The stay was great. Very friendly staff treated us like we were the only ones in the hotel. The manager herself came out to help us with our luggage. Gorgeous room!