Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Too Expensive

Posted Apr 1, 2015
Pros: Location
Cons: Better pricing. Everyone has a car, no need to pay more if you can drive down the road for a better deal.
Location: Shopping, night clubs and restaurants
The location is good for shopping and restaurants. However, the hotel was too pricey (over three hundred per night). Shop around and get a better price.
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Thank you for staying with us on your visit to Austin.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Padre Island

Great Hotel at Domain

Posted Mar 28, 2015
Super Hotel and walking distance to all shops and theater at the Domain. We have stayed there twice.
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Jody, Thank you for visiting us at the Westin Austin at the Domain again! I hope we exceeded all of your expecations and earned the right to host you and your family in the future. Thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the heart of The Domain

Posted Mar 25, 2015
Pros: Loved the fact that I was able to check in early on Saturday and have a late check out on Sunday!
Cons: The only downside was that the floor I was on was very busy and noisy.
Location: Excellent location with everything you need within walking distance. Restaurants, shopping, Spa, Top Golf, Whole Foods store
Went for a weekend getaway; was very relaxing and enjoyable. Even though the hotel itself does not have a Spa, they partner with a nearby Spa, which offers 10% discounts on all services if you are a hotel guest.
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Thank you for taking time to post your comments on your weekend away! Our Westin Weekends, with extended breakfast and last Sunday checkouts are designed with relaxation in mind. We are all pleased you were able to recharge and we look forward to your next visit! Thank you
2 out of 5
by A verified traveler

problem guests

Posted Mar 22, 2015
Guests were loud and out of control throughout the night. When I stay/pay Westin rates I don't expect these types of customers stay. If I wanted a party on my floor I would've stayed at the holiday inn
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
Thank you for for feedback on your recent visit. I have met with my team and we have worked on how we can better mix the fun of SXSW with those that are ready for some R&R. Thank you for helping us find this balance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas tx

nice hotel, great shopping area

Posted Mar 15, 2015
Nice hotel great restaurant, nice shopping in the domain shopping center
Comment from Hotel Management
Apr 10, 2015 by David, Hotel Management
a.b, Thank you for choosing our hotel for your trip to Austin! I am also very pleased that you enjoyed our restaurant Urban. We have been one of the top restaurants in the area and now have Chef Grant, previously of the Driskel Hotel at the the helm! We all appreciate you kinds words and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DFW

Weekend in Austin getaway

Posted Feb 23, 2015
Pros: Service, facilities, staff, workout facility and restaurant.
Cons: This is very small, but when you walk up to the elevator the button was on the farthest away column from the lobby and the entry.
Location: The Domain area was perfect. We enjoyed the shops and restaurants. All of which were within walking distance of the hotel.
The staff and their service was top notch. I felt like we were on the Disney property because of the service.
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Scott, What a great comment! Any time we can be compared to Disney is a proud moment. We have an amazing group of people working at the hotel. They are truely genuine and care about each and every guest. Thank you for your kind words celebrating thier hard work.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 17, 2015 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Thank you for staying with us.
3 out of 5
Recommended
for Couples
by Robertfrom Austin

Nice Hotel ... Lousy Restaurant

Posted Feb 17, 2015 on Hotels.com
Hotel was great ... Restaurant (Urban) was, literally a joke. As in, it was so comically bad that it actually became funny. Lots of great restaurants around so not that big a deal.
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Robert, Thanks for sharing your feedback about Urban. Recently we have added Chef Grant to the team as Executive Chef and we all hope you give his food and service a chance in the near future.
5 out of 5
Recommended
for Couples
by scottfrom Cedar Park

Couples stay

Posted Feb 16, 2015 on Hotels.com
Last minute checkin with the wife, had a really great stay and wonderful breakfast buffet the next morning.
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Scott, Thank you for choosing our hotel for your night of R&R with your wife. We all need some of those nights once in awhile. Let us know when you are ready to come back and enjoy another night of relaxation in our Heavenly Bed
5 out of 5
Recommended
for Families
by Noemifrom Houston, TX

Baby shower weekend

Posted Feb 11, 2015 on Hotels.com
Clean and comfortable and extremely accommodating! Very pet friendly also. Will definitely stay again.
Comment from Hotel Management
Apr 11, 2015 by David, Hotel Management
Noemi, Thank you for taking time to post your reivew. We like to make our 4 legged friends as comfortable and thier owners. We even offer Heavenly Dog Beds! Thank you for choosing to stay at the Westin Austin Domain