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out of 31 reviews
“Great hotel- especially for the price!”
A really great hotel. Very comfortable bed- Best in a hotel- ever! Breakfast was included with my room, and it was good! Only issue was the wireless internet not working in the room. I was traveling on business and absolutely needed internet access. The in-room wireless was broken during my entire stay and I had to work in the lobby or the lounge. It was irritating but at least the system worked somewhere on the property. I would have given the hotel 5 stars, but for the wireless issue.
“Very nice.”
We enjoyed are stay there. The breakfast buffet was wonderful. The bar was nice & relaxing.
“Okay - not sure we'd go back”
The facility and our room were nice, but it would have been nice to have walking paths. The resort is on a busy road and felt isolated. There is 1 restaurant on site, and it was pricey. It was not clear that resort guests could play the Quail Hollow Country Club golf course which recently went private. It was nice to have breakfast included in the rate.
“restaurant/lounge”
I liked the hotel. However, when we went to eat in the lounge area, although there were approximately 5 people working in a small area, we had to wait a long time to be served.
“Just go there!”
A wonderful place to stay for a weekend getaway with your loved one. Beautiful and a bit secluded. One problem we encountered was a broken thermometer in our room. Staff is friendly and caring.
“Not Impressed”
Poor front desk service. Too busy not enough employees.
“Just okay”
My husband and I went to stay over labor day weekend for a couple nights' getaway. The staff was very helpful and were able to get us a king size bed room instead of the 2 queens room that we had been placed in. The hotel itself is pretty average- decent decor and comfort but nothing I would be excited about or come back to.
“no adjoining rooms”
Good luck if you ask for adjoining rooms. They weren't able to handle our request!
“Freshen Up and Guest Control”
The hotel needs to freshen the decor. The wall paper was peeling in my bathroom. The fixtures were dated, and the alram clock did not work not the or the second one. The staff needs better training. I had a wake-up call that never came, and only made my flight because I am a light sleeper. Considering the few hours on uninterupted sleep...none with noisy guests and security not a presence to keep down the noise. To be a first class resort hotel....Quail Hollow needs work.
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