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Reviews of JW Marriott Turnberry Resort & Spa

4.5 out of 5
JW Marriott Turnberry Resort & Spa
19999 W Country Club Dr, Aventura, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 707 out of 1161 reviews" "
Rating 8 - Good. 177 out of 1161 reviews" "
Rating 6 - Okay. 113 out of 1161 reviews" "
Rating 4 - Poor. 78 out of 1161 reviews" "
Rating 2 - Terrible. 86 out of 1161 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Mark

Disliked: Property conditions & facilities
Under renovation
Stayed 1 night in Apr 2024

6/10 Okay

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Dailyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Mar 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

2/10 Terrible

Suha

Disliked: Staff & service
The service was Horrible
Stayed 4 nights in Apr 2024

2/10 Terrible

james, Brooksville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Took until 6pm to get room
Stayed 2 nights in Mar 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very disappointing that there was NO rooms available for me and my FAMILY
Stayed 3 nights in Mar 2024

10/10 Excellent

Devin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2024

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, fully staffed, helpful and accommodating
Stayed 2 nights in Mar 2024

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Service at pool restaurant slow and overall food service is slow except for Corsair breakfast was good and fast
Stayed 1 night in Apr 2024

10/10 Excellent

DANY, Belleair Beach

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Mar 2024

2/10 Terrible

Jodi

Stayed 4 nights in Mar 2024

6/10 Okay

roxana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok it could’ve been better
Stayed 3 nights in Mar 2024

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property and everything in it!
Stayed 1 night in Mar 2024

8/10 Good

Kristina Jeanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. It is close to FLL airport and also close enough to the beach. It is also right across from Aventura mall which is convenient for shopping and restaurants. The room was clean and spacious and my kids loved the water park and Starbucks.
Stayed 3 nights in Mar 2024

10/10 Excellent

ANDRES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very nice. Definitely recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Corey

All food
Stayed 1 night in Mar 2024

6/10 Okay

Rachael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, wonderful food and quite environment.
Stayed 2 nights in Mar 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marlene

Stayed 1 night in Mar 2024

8/10 Good

Patrisia, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, rooms and water park were up to date and property well staffed. However everything on the property is very overpriced forcing visitors with families to leave property for most meals as a simple breakfast for two will cost you $100. Stayed here with husband and toddler and found it hard to leave for most meals meaning we lost out on pool/leisure time. Snacks are also not allowed in water park and not sold inside pool area except for meals.
Stayed 4 nights in Mar 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite far from Miami Beach, the airport and downtown. Almost closer to Fort Lauderdale
Stayed 2 nights in Mar 2024

10/10 Excellent

Monica, Doral

Liked: Cleanliness, property conditions & facilities
Xxxxccccc
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Nice rooms and water park is a plus
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charles, Mokena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous. Will definitely be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Adis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There was a huge wedding and then a conference during our whole stay which made everything very cluttered and busy. Also, the valet scratched my car and wouldnt clean it for 3 days
Stayed 4 nights in Feb 2024

2/10 Terrible

Max

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP pool ice cold during our 11 day stay and manager promised to look after us which was a big lie and charges us full for every day ... $1600 per day pure rip off
Stayed 10 nights in Dec 2023

4/10 Poor

Max

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The private pool heater was broken and we could not use the pool at all and yet we were charged full price for the cabana . Will never go back
Stayed 1 night in Dec 2023

10/10 Excellent

Lacey

Traveled with family
Amazing property!!
Stayed 2 nights in Feb 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Feb 2024

10/10 Excellent

Lynn M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

morris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmospheres, family resort clean nice location beautiful rooms
Stayed 6 nights in Jan 2024

10/10 Excellent

Ferial

Stayed 5 nights in Jan 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the water park .walk to Aventura Mall
Stayed 2 nights in Feb 2024

10/10 Excellent

Ashley, CENTRAL ISLIP

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for art Basel it was truly a much more beautiful hotel than anticipated
Stayed 3 nights in Dec 2023

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

PAUL, Interlachen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!!! beautiful property, room was great and staff was unbelievable
Stayed 2 nights in Jan 2024

6/10 Okay

Thierry

Stayed 4 nights in Jan 2024

10/10 Excellent

Terry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well run. We have stayed there many times.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jaleisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2023

6/10 Okay

Annette

Stayed 8 nights in Jan 2024

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wow! I was blown away by the staff, cleanliness and overall awesome of this hotel. Staying here brought a peace that I hadn’t experienced in a long time. Stunning in every way!
Stayed 2 nights in Dec 2023

10/10 Excellent

Faina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Christie, Jupiter

Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was gorgeous and a lot to do overall! We came to go to a Miami Dolphins game and it was very convenient to that. We had kids with us and the water park was amazing!!! Overall, the hotel is very pricey and at times feels like they’re nickle and dining you but it is a nice place. There was a Publix nearby to get snack and drinks for the room.
Stayed 3 nights in Jan 2024