Front of property

Reviews of Glenisle Hotel

3 out of 5
Glenisle Hotel
Shore Road - Lamlash, Isle of Arran, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 355 reviews" "
Rating 8 - Good. 81 out of 355 reviews" "
Rating 6 - Okay. 17 out of 355 reviews" "
Rating 4 - Poor. 10 out of 355 reviews" "
Rating 2 - Terrible. 5 out of 355 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very well equipped, nice bright bathroom with excellent shower. Super comfy large bed. Breakfast was very good, fabulous friendly attentive staff in all parts of hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very friendly staffand good food The bath and shower didnt stay very hot
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property run by very friendly and helpful hotel staff
Stayed 2 nights in Jan 2024

6/10 Okay

Marina

Liked: Staff & service
Disliked: Property conditions & facilities
The room was poky with eave just above bed (two bumps on head). Shower fused in morning and no reply from reception so left without showering. Breakfast served on thin rectangular plate which made it difficult to cut food. Worst coffee ever. Despite this the staff were very pleasant.
Stayed 1 night in Jan 2024

10/10 Excellent

Preeti

Stayed 1 night in Dec 2023

10/10 Excellent

Rab

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the front of the hotel is amazing!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Glenisle on the weekend 3-5th November! The hotel is lovely, spotless & well kept! The staff are second to none! So friendly & helpful, best customer service we have received in a long time. We booked a table for the drag bingo that weekend too, what a great laugh that was. Breakfast each morning was served quick and to our liking (I'm a fussy eater) and nothing was ever a bother. We will definitely be returning to the Glenisle on our next visit to Arran!
Stayed 2 nights in Nov 2023

10/10 Excellent

Geri

Traveled with partner
Liked: Staff & service, property conditions & facilities
Bedroom clean and comfortable. Staff friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Chevonne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay ,room clean and comfortbalr (room 12) we did have a noosy radiator thiugh during the night had to turn it off to stop the noise .breakfast was lovely and staff very helpful We had a few drinks at the var which i felt wete very overpriced ,prosecco and a pint just over £14 . Would stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Rosaleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Additional night on Arran
Our stay in the Glenisle was unexpected due to our ferry being cancelled. How fab were all the staff ! The check in simple and friendly, and the room was lovely and bright and clean. The restaurant staff and the food were outstanding. The ambience of the lounge for a nightcap was perfect. For me, the breakfast was better than our previous hotel ( Auchrannie). Nathan was also very informative about the ferry issues and displayed an empathy beyond his years. We would definitely book this hotel again. A lucky find in unfortunate circumstances.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Amenities
Staff and hotel were excellent, will be recommending this hotel to friends and family
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, warm and welcoming.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location by the sea front
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff brilliant. Location brilliant. Breakfast very good.
Stayed 4 nights in Oct 2023

10/10 Excellent

Miss

Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Glenisle Hotel. We just had our first baby and the staff were so accomodating and made us feel very welcome and relaxed. The food was excellent, both breakfast and dinner. The hotel is situated well for exploring the island. Lamlash has quite a few bars and restaurants and isn't far from Brodick. Room was a good size for our travel cot, bed was comfy and shower was powerful. Looking forward to staying at the Glenisle again in the near future.
Stayed 3 nights in Oct 2023

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was getting married the following day and the staff were so accommodating. Great job guys
Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 2 nights in Oct 2023

10/10 Excellent

Alberta

Liked: Amenities
The personnel at Glenisle make you feel as if you are family! So lovely and friendly!
Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very pleasant stay, excellent staff and food, We will definitely stay there again.
Stayed 1 night in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 2 nights in Sep 2023

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice bedroom excellent a view over the sea.comfortable bed and chairs. Bathroom needs updated
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun bartender, very good food. Stayed two nights and really appreciated the enthusiasm of the staff, the location, and the beautiful room with a view over the bay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful helpful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff in idyllic setting
Sunset view from room
Sunrise
Heron awaiting his catch of the day
Stayed 2 nights in Sep 2023

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location - scenic and close to the bus
Stayed 1 night in Aug 2023

10/10 Excellent

Ritu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice to look at, enjoyment experience didn’t match
The staff were very friendly and welcoming. The room was clean and looked lovely. The only let down was the mattress was overly soft which did not result in a good nights sleep for either me or my husband. We ate dinner in the restaurant- again service great. Food was ok. Chips were awful and therefore detracted the enjoyment of the meal. Surprised with the chips that were served.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Friendly, welcoming staff. I’ll definitely return to this hotel next time I visit Arran.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We had a wonderful couple of days on Arran and we couldn't fault the Glenisle Hotel. The food was great and the staff superb. Would recommend to anyone. Lots of steep stairs to climb though so not suitable for those in a wheelchair.
Stayed 2 nights in Aug 2023

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service with a smile
Wonderful hotel shore side stunning views. The staff were exceptional- helpful cheerful and with lots of humour. How welcoming, ready to help and so pleasant.
Stayed 1 night in Aug 2023

8/10 Good

Drew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Good food. Hearty breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

Judith

Liked: Cleanliness, staff & service
This hotel was excellent in its location. The room was very good and very clean. However we were very disappointed in the dinner menu and opted not to eat in the hotel restaurant. Whilst the hot breakfast choice was very good, some items were not available and there were limited cold items such as cereals, fruit etc.
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
First class been going for the last 10 years always a great stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right opposite the bay. Despite not able to see the bay from my bedroom the dining room was a delight looking out over the sea as I thoroughly enjoyed the freshly made Scottish cooked breakfast. Fresh filtered black coffee was delicious, a perfect start to my day. The single room was nicely decorated and furnished with an en-suite and lovely spa toiletries. Although the bed looked inviting I had a very restless sleep as the mattress had virtually no padding in it, I could feel the springs easily on every turn. But the quilt was warm with a very attractive Scottish tartan blanket. The telly was tiny, barely 24" with a vertical column on the right of purple, the result of at least a double width of dead cells. Trying to watch a movie was very distracting and eventually I gave up!
Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with attentive staff and lovely room. Breakfast was fantastic! Highly recommended!
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2023

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys were extremely helpful and changing the room from a double to a twin, which I thought I had booked through the app, was not a problem for them, also the food was delicious
Stayed 1 night in Aug 2023

4/10 Poor

George

Disliked: Staff & service, room comfort
Poor Value for Money.
For the price paid we were expecting a room of a higher standard, not an attic conversion. This was not pointed out at time of booking. We are not particularly tall but continually bashed our heads navigating the space. The dressing table was inaccessible behind sloping ceiling. Built in wardrobe was so small that the door would not close when clothes were hung inside. On first morning at breakfast two blond/grey hairs found on my plate. On second morning of stay, waiting time for breakfast was totally unacceptable. Arrived in dining room 8.30. At 9.10 still waiting. When scrambled egg finally arrived it was stone cold which made it inedible as far as I was concerned. I would not recommend the hotel and would certainly not be staying at it when visiting Arran in the future.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for five nights and the location in the centre of Lamlash, with its view out to sea, is wonderful. My room was very nice and the food (I had breakfast and one evening meal) was good. I would definitely stay again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hospitable place. Staff is more like an old friend than a business transaction. Very clean, great food, nicely appointed.
Stayed 1 night in Aug 2023

6/10 Okay

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Kate

Stayed 1 night in Aug 2023