Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Steve from Australia

Very comfortable hotel near the sea

Posted Jun 26, 2014
Pros: The position and helpful staff
Cons: Some maintenance required on doors and elevator, but this did not spoil our stay at all.
Location: Central location in the town. Short walk to the beach.
A very comfortable hotel. Staff were friendly and most helpful. Worth paying a little extra for a "privilege" room that offers spectacular views across the town to the sea. The breakfast in the dining room is great value.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location close to all facilities

Posted May 14, 2014
ideal hotel for short break friendly helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Mar 24, 2014
Had a lovely stay here room was very light and spacious. The bed was a bit hard but nothing to bad also first night someone kept knocking on a door for a couple of hours and could sleep apart from this.everything was great
5 out of 5
Recommended
for Everyone
by esmeralda

Very central for everything.

Posted Mar 2, 2014
Pros: Comfortable throughout.
Location: Theatre,shops couldn't be more convienient.
Only stayed 1 night but I would like to had stayed longer,would go back.
2 out of 5
Recommended
for Everyone
by Jose from Glasgow

Short weekend break in the rain

Posted Feb 4, 2014
Pros: Location
Cons: ventalation
Location: Location central and close to all that Ayr has to offer
Hotel o.k. I asked for a no smoking room but the room had a horrible smell of cigarettes
5 out of 5
Recommended
for Personal Event
by Elizabeth from Ayrshire

Completely satisfactory in every way.

Posted Jan 28, 2014 on Hotels.com
Good central location, comfortable,clean room, welcoming, friendly staff. Altogether good value.
4 out of 5
Recommended
by nellyhound from Glasgow

Good stay. Decent Hotel.

Posted Jan 28, 2014 on Hotels.com
Overnight stop over: Arrived very late, was checked in really easily, got a nightcap in the bar. Staff were lovely and the hour didnt matter to them. This hotel is a good middle range place. Not luxury, but comfortable beds and everything you need for a nights stay.
4 out of 5
Recommended
by Char D from Stillwater, MN

Met our needs

Posted Dec 8, 2013 on Hotels.com
I stayed at the Mercure for a wedding at the Brig o' doon. The hotel was closer to their adorable down-town area. It was a short walk to the coast as well! The hotel itself met all our needs. The beds were okay in comfort. The staff was very courteus, helping us get taxis and make suggestions. The food from the hotel restaurant was very good. Overrall I would suggest this hotel again.
3 out of 5
Recommended
for Business Travelers
by Peter W from London

Town centre location

Posted Dec 3, 2013 on Hotels.com
Good location for shops and bars, leisure facilities a bit tired but function, would stay again.
4 out of 5
Recommended
for Business Travelers
by Railman5 from Manchester

Room with a view?

Posted Dec 2, 2013 on Hotels.com
Stayed a short while back and was placed in the 2nd floor rooms. - in need of renovation works!this time stayed in the 5th floor rooms and what a difference.definatly try to upgrade to a 5th floor or at least renovated.