Ratings based on 2,551 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would not have stayed anywhere else

Posted Mar 28, 2015
Excellent location with indoor connection to the mall and the convention center. I was there for a conference at the convention center and it only took me 3 mins to walk from my hotel room to the convention center. I didn't even need to take my coat with me eventhough it's freezing outside. The mall has many shops and restaurant and a nice food court. From the airport you can take the Massport shuttle for just $5 and it takes you right to the door of Sheraton. The hotel gives you a $5 voucher for every day that you waive housekeeping - good for dining within the hotel. I used them for my breakfasts at the coffee shop. In-room wifi costs about $10 a day. Walkable to many nice restaurants on Boylston Street and Newbury Street. Best location in Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Was here for a business trip. The room was clean and quiet and the temperature control for the room worked well considering it was below 30 degrees outside. All staff were very knowledgeable and courteous. At one point I had problems connecting with the internet, but Guest Services put me through to I.T. and my problem was solved very quickly with no hassles. Overall, a very pleasant trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

Convenient

Posted Mar 12, 2015
The Sheraton was convenient to most of what we wanted to do in Boston. You could walk to most locations if you wanted. Although it was more expensive than other hotels it was worth the extra money to be close to many activities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Pros: Size, comfort, ease of access, view & location, noise level
Cons: It's 2015... Wifi should be free to guests.
Visiting in attendance of Harvard's Annual Masquerade Ball; elected to stay in hotel for convenience and found experience incredibly rewarding.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Feb 14, 2015
The Sheraton Boston has plenty of parking at the Prudential and can't be beat for conferences at the Hynes (it's connected). I dint have to even go outside once. Plenty of restaurants and shopping.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

Great location!

Posted Feb 13, 2015
Location: Boylston and Newbury Streets within walking distance. Good restaurants close by. Good shopping.
It's located close to my daughter's school. Attached to the Prudential mall so indoor walking in case of weather. Friendly staff. Not too big. Good bar/lounge area. Will go back again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 9, 2015
Cons: I feel they could have regulated the temperature a little better,we found it cold most of the time.
Location: Copley plaza and the Prudential Center is attached, so you can shop and have dinner without going outside.
We enjoyed our stay , and it was clean and staff was very accommodating. This is a perfect location with many close attractions close by. Valet parking was extremely friendly and helpful along with every staff member. I wish there was a better view from the Jr. Suite we stayed in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Easy to get to

Posted Jan 27, 2015
Wounderful experience the people friendly and very very helpful. Definatly would go back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Naugatuck, CT

Very Nice hotel colar to everything

Posted Jan 26, 2015
I enjoyed very much my staying because the room was very confortável with an incredible view.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. Excellent Location

Posted Jan 23, 2015
Pros: Location and price
Location: Prudential Mall. Copley Mall. Newburry street full of shops and nice resturants
The hotel location is perfect. Large but old. Staff is ok. Price was extremely fair.