Ratings based on 881 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic hotel and central location

Posted Mar 20, 2015
The rooms were very specious , comfortable and nicely decorated Very friendly staff helpful
Comment from Hotel Management
Mar 23, 2015 by Jennifer, Hotel Management
Hello, Thank you for sharing your experience with us and others here on Expedia! I'm delighted to hear that you enjoyed your stay overall, from our helpful staff to your "spacious, comfortable" guest room. We appreciate your feedback and hope to welcome you back again, soon. Warm Regards, Jennifer Zajac Internet Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenwich CT

Posted Mar 16, 2015
This our second time sating at the Fairmont. Wonderful place to stay and a fantastic location!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Weekend staycation

Posted Mar 16, 2015
The overall location of the hotel was fantastic, within walking distance of Newbury St, Prudential Center, etc. The hotel is very impressive--but very expensive. I paid $300 for one night for a very small room with limited amenities. The valet service was disorganized and again, expensive. I think it's a great place for a getaway for a special occasion but only once in a while because of the price. I expected a much bigger room with a view and I got a small room with a view of other rooms and a roof below.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

5 star hotel close to all atteactions

Posted Mar 9, 2015
Staff is gracious and helpful I would stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
It has an imposing lobby but the rooms required an updated look.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Old hotel in a great location

Posted Mar 2, 2015
Pros: Location Staff
Cons: It's threadworn.
The Fairmont in Boston is perfectly situated but a little tired. The staff is A+++. The hotel and my room were very clean and well maintained. The wifi didn't work. The building is old. The only restuarant is a primarily a bar and very noisy in the evenings. Great staff made up for the other short comings.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 1, 2015
Wonderful hotel. Great Room and excellent staff. I would highly recommend this hotel. Great location. Fun for weekend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Greensboro, NC

Double whammy

Posted Feb 17, 2015
Pros: Location
Cons: More dining options within the hotel
Location: Plenty of shopping, restaurants and site seeing nearby--all within walking distance and so much more easily accessed by mass transit
It was Valentine Day and a blizzard in Boston, yet the Fairmont at Copley seemed to function just fine. Good location. The redo of the Oak restaurant/bar produced a more hip atmosphere and it seemed well received--I prefer a more traditional scene in a hotel like the Fairmont. There is only one restaurant option within the hotel; it it hadn't been a blizzard it would not have been as much of a problem, but still it is a limited choice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
A classic gem, beautifully maintained. Small rooms are nicely appointed, comfortable, and clean. Public rooms and spaces are grand. Staff is friendly and well trained. Excellent location. We will be back on our next visit to Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Feb 16, 2015
We got stuck in Boston in the storm. The hotel gave us a wonderful emergency rate and the hotel staff is exceptional. They understand customer allegiance and I will continue to give them my business. They know how to tun a hotel..