Property amenity

Reviews of Hotel Il Gabbiano

3 out of 5
Hotel Il Gabbiano
Via Cicerone, 21, Bacoli, NA

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 200 reviews" "
Rating 8 - Good. 91 out of 200 reviews" "
Rating 6 - Okay. 23 out of 200 reviews" "
Rating 4 - Poor. 8 out of 200 reviews" "
Rating 2 - Terrible. 4 out of 200 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mobasshir

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit far from the city. Lack of transportation but I enjoyed my stay in the junior sweet room. The room was great and the view from the terrace was amazing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was beautiful. It was very relaxing sitting on the balcony with a tea, listening to the palm trees in the wind with a good book!
Stayed 3 nights in Oct 2023
Response from Hotel Il Gabbiano - Reception on Oct 29, 2023
We thank you for your feedback. We wait for you again.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week's stay
I stayed for a week while visiting a friend. The view from my room was amazing. The room was a bit small but worked for me. The staff were very helpful and friendly.
Stayed 7 nights in Sep 2023
Response from Hotel Il Gabbiano - Reception on Oct 29, 2023
We thank you for your feedback. We wait for you again.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bacoli
Nice property. Once we found it, we were pleasantly surprised by the view and the staff. The lack of a lift/elevator was the only negative.
Stayed 1 night in Aug 2023
Response from Reception on Sep 16, 2023
Thank you for your comment. We thank you for your choice and for being our guest.

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Exclusive and remote. A bit snobby considering
Stayed 2 nights in Jun 2023
Response from Reception Hotel Il Gabbiano on Aug 23, 2023
Dear customer, thank you for your feedback ... we hope that the "snobby considerine" is not in a negative sense. Our structure being located on a hill is far from the chaos of the neighboring city centers. This feature has both positive and negative aspects. Thanking you, best regards

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service
Very comfortable room and beautiful ire’s from restaurant
Stayed 2 nights in Aug 2022

8/10 Good

Gareth Edward

Stayed 2 nights in Jun 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Il Gabbiano Hotel on Mar 19, 2022
We thank you for being our guest. We look forward to hosting you again. Best regards

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and very good staff. A bit of a hike to the train station from the top of the hill, normally they have a shuttle, but it was being repaired.
Stayed 4 nights in Feb 2022
Response from Il Gabbiano Hotel on Mar 19, 2022
We thank you for being our guest. We look forward to hosting you again, maybe in the summer so that you can use our services during the summer. Best regards

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

10/10 Excellent

giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic views overlooking the northern part of the Bay of Naples, the Aragonese castle and ideally located for those wanting to explore the sunken city of Roman Baiae.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel on the hill overlooking the port and a beach. Our room was very nicely decorated, and had updates. Nice bed, and great balcony. breakfast is continental European… tasty but not much variety. You can get espresso drinks. There’s a mini bar in the rooms and we liked that. they offered us a shuttle to town to do our scuba diving. That was very nice.
Stayed 3 nights in Jul 2021

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diving and Dining
Very nice. Very great, by-the-book, hotelier style excellence They provide what you would expect at a fancy cliffside boutique hotel such as this. Romantic vibe. Grand restaurant. Nice balconies. Great showers. Bathrooms were lit very cool. Strong guys carry your luggage in from your ride. We travel with a lot of stuff. So the in and out was great as Italy is usually a lot of stair flights to get to the cool stuff. If you are diving the ruins this is the place to stay.
Stayed 2 nights in Jul 2021

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place friendly and overall professional staff.
Stayed 1 night in Feb 2021

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy ocean view and hot spring
Fantastic view over the ocean from both room and restaurant. Very friendly staff and a superb location close to the hot spring at the Sorgeto Beach.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only 1 night at this hotel, as we were scuba diving nearby. The staff were friendly and helpful. The view and rooftop hot tub was great. The room was nicely appointed, with a bed for our daughter in a separate nook. The shuttle service was handy. Some areas of the hotel looked a bit worn, but it did not affect our experience. The restaurant view and set up was a dream.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely building great location. Nice size room if in need of some tlc
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, good breakfast. Very clean and comfortable.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service
The views are amazing from up on this cliff. The hotel is very nice but the rooms are old. The air conditioning wasn't working in our room but we were able to get a nice breeze through. It appears to be a family run hotel and all of the men working there are very friendly and take very good care of the guests. One of the front desk staff was extremely rude to us over and over and that really ruined our time in Bacoli and Naples for us. Other than her, we were very pleased. It's like staying with a big family in their beautiful cliff side home.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

It was fun. Cold/Hot Breakfast was good. Server was nice. The view was fantastic. Sauna/Jacuzzi was great. The down side is the room I stayed in. It didn’t have lotion, conditioner. Rainfall shower head was broken.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great place recently remodeled with sea view and professional staff.
Stayed 1 night in Oct 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
naples 2018
The room had good views along the coast, they were very helpful about sorting out transport to Cume and Baire, the food at the the hotel was good, this was our 3rd stay
Stayed 2 nights in Sep 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il Gabbiano Hotel
This is a very nice hotel which I would certainly highly recommend. There are beautiful views from the rooms, the bar and dinning rooms have a terrace which also looks out onto the gulf of Naples. the staff are friendly and helpful and the hotel provides a free shuttle bus to take you to various places in the vicinity.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel, very clean and very friendly staff. The food was excellent. The hotel has a beautiful garden with comfortable furniture to relax. Lovely balcony with fantastic views.
Stayed 3 nights in Aug 2018

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, views and rooftop area
Staff were welcoming and helpful, rooms were nice with a lovely view. Rooftop hot tub, sauna and steam room were fantastic, beautiful views. Only bad point it the location, by the time you get there you will have realised that driving in Italy is like taking your life in your hands every second and there isn’t much to do in the local area so this is the only thing that lets the hotel down
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place staff was professional and food was great! Newer clean rooms with views
Stayed 1 night in Sep 2018

8/10 Good

Barry, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property’s location is great with a fantastic view of the bay. When you go to the restaurant you can sit down outside and admire the view while you eat. The restaurant is very good , we ate twice there and the servers are really good. The spa was cold and the buttons were all broken so we couldn’t go in, it needs repairing. We liked the room which had a little terrace with a view of the bay. Would recommend this hotel.
Stayed 4 nights in Jul 2018

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE
GREAT PROPERTY
Stayed 2 nights in May 2018

8/10 Good

Phil, Dorset UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel marvellous views.As we were walkers we made daily use of the excellent shuttle service drop off and pick up.Breakfasts varied and plentiful.Evening meal fixed price good value lovely food and excellent restaurant service .Hot tub on the roof good fun.
Stayed 4 nights in Apr 2018

6/10 Okay

N

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Better options elsewhere
The AC did not work the first two days we were there. Parking was difficult due to weddings every night. Staff was not very friendly and lacked proficient English. Breakfast was not even continental quality. Shower is incredibly small and drain didn't work properly. Room was cleaned well on a daily basis.
Stayed 5 nights in Apr 2018

8/10 Good

Ariel & Claire, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Winter Time near the Thermal Center
I recommend this Hotel only for car drivers, because the access is difficult without a vehicle ! If we had known we had rented a car directly at the airport, and not in Lucrino, the nearest village, where it's really an adventure to get a car ! BUT the very nice surprise was the discover of The thermal center "Stufe di Nerone", which at itself merits the stay in this region, which is one hour far from the Center of Napoli by car !
Stayed 5 nights in Dec 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
italy 2017
Quiet well placed good staff all in all a very good hotel
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Had a lovely relaxing stay here. The room was large, modern and had beautiful views from the balcony. We had a great meal at the restaurant- again with spectacular views! Good parking outside. My only criticism was the bathroom seemed very outdated compared to the rest of the amenities and the hot tub/ jacuzzi on the roof is not switched on in summer so no bubbles and cold!
Stayed 1 night in Sep 2017

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Looking Holiday!!!
This has been one of the best hotels I have stayed at. Every morning during breakfast has an amazing sea view and from our hotel room also. The hotel is also in a good location as we were able to travel to places such as; Pompeii, Almalfi Coast, Sorrento, and its about a 20 min drive into Naples. This also has a spa facility but unfortunately did not make use as we fully took advantage of driving to places. The hotel staff were excellent, and each morning during breakfast always attended to our requests. Nothing was too much to ask.
Stayed 7 nights in Mar 2017

8/10 Good

Mark

Liked: Cleanliness, room comfort
Rooftop Views Sunny and Amazing for relaxing
Rooftop area was great for views and sunbathing. The saunas and the hot tub rarely worked even when requested. The room was nice with enjoyable porch views. Fast WiFi. Staff and entire hotel was a bit fatigued, weary and not energetic or kind. Very good restaurant (cooking and staff). Very basic hotel breakfast. Nice shuttle to the train station. I was very happy with the December pricing. Be aware that this is Wedding Central. Lots of weddings. My room was not loud however.

8/10 Good

Charles, Florida

Liked: Staff & service
Lovely hotel with lots of local guests and fabulous views.

8/10 Good

andy, berkshire

Liked: Cleanliness, staff & service
Overnight stay
Great view from the restaurant, nice food. Room not luxurious but clean and had everything you needed. Despite proximity to the bay it was too far to walk down to find a restaurant

6/10 Okay

E, chicago

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No amenties worked.
Came here for 2 nights. We had to keep asking front desk to turn on sauna and Turkish bath. Turkish bath smells. Needs to be cleaned. Hot tub is broken- kept asking front desk about it and they said it takes time to heat up- which I understand but heat kept going down and down and they didn't want to look at it. For 2 days it went down to 20 degrees C. It was cold. Water smelled like old fish and had stuff floating around. Also- needs to be cleaned. Room was good. Location was beautiful.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Superb views. A hotel,with character, overall staff friendly enough.

8/10 Good

Cheryl, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely retreat
Lovely serene room, gorgeous view, nice bathroom. A little difficult to find on one-way, twisty, mountain roads but worth it. The only negative was that the restaurant attached to the hotel had a live band (we stayed on a Friday night) which was extremely loud, even with the balcony doors closed, and they played until after midnight. Also thin walls --- heard a bay crying next door probably due to the loud music.

10/10 Excellent

pedrosoares, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Lovely staff and lovely hotel with a beautiful view. We really enjoyed our stay and staff couldn't have been more accomodating. Highly recommended. Location can be a bit tricky if you're not driving but hotel provides a free shuttle to surrounding areas.

10/10 Excellent

Stephen, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Cuma
We chose Il Gabbiano because of its proximity to the Cuma archaeological site (5 mins. away by car) and had a great stay. The staff was helpful, the view was amazing, and we enjoyed eating breakfast, lunch and dinner at the hotel.

2/10 Terrible

Bob & Family, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Naples
Oh where to start. Stayed here 1 night because it was close to my customer in Fusaro. Locating the hotel was a nightmare. The expedia address is incorrect, google maps cannot locate it and only asking three different locals got us there an hour after arriving in the town. The hotel has no lift and the minimum stairs to any room are four flights. The rooms are advertised as having a view of the bay and if you lean far enough out the window you can see the bay (barely). The rooms are cramped and the bathroom is absolutely disgusting with mold and slime growing everywhere. The restraunt is a stark large room with bare walls and no appeal whatsoever. The starter was ok (mixed seafood) but the main course of veal was dry and tough. Internet was so slow it was virtually worthless. Never never stay here!
Cramped room
Nasty shower
Nasty shower 2
Disgusting toilet

8/10 Good

Jensen, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel but best in the summertime

8/10 Good

Don, San Jose,usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for those with car
The hotel is on a hill with several other hotels away from everything. Nice rooms with excellen sea views. A lot of weddings are done there so it's busy. Staff efficient,friendly,helpful. Good breakfast. Great location to visit sites from Vergil's Aeneid as well as Pozzuoli. We did have one unfortunate experience with a staff member. I asked a nice red haired man at the front desk if the hotel had a shuttle that could take us to a specific restaurant and he arranged for an employee to drive us. So he dumps us not where we had asked but at the water with a bunch of restaurants and refused to take us any further. So we ate there and then called for pickup and a really nice different driver picked us up. He had 2-3 boys and it was one of their birthdays. I hope the hotel reads this review and deal with the rude employee appropriately.