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Reviews of Thermal Resort Hotel Elisabethpark

4 out of 5
Thermal Resort Hotel Elisabethpark
Kaiser-Franz-Josef Strasse 5, Bad Gastein, Salzburg

Reviews

8.0

Very Good

Rating 10 - Excellent. 92 out of 275 reviews" "
Rating 8 - Good. 121 out of 275 reviews" "
Rating 6 - Okay. 40 out of 275 reviews" "
Rating 4 - Poor. 13 out of 275 reviews" "
Rating 2 - Terrible. 9 out of 275 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Markéta

Liked: Cleanliness, staff & service, room comfort
Good value for money
We chose this hotel for the second time. Half-board was good. We enjoyed the swimming pool. Room was ok, the equipment a bit older, but the view was amazing. Parking in a parking house next to the hotel - higher cars as ours have to use the upper entrance which is about 5 minutes drive (no signs, receptionist told us where to go).
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We like specially the pool and the wellness.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Tony, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, accessible to excellent restaurants serving Austrian delicacies and close to the waterfalls.
Stayed 3 nights in Jun 2018

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
I had a fantastic stay at the hotel. I stayed in a spacious single room with amazing views over the valley and mountains. The room was well fitted with a single bed, desk and table. The bedding was very comfortable and the room clean. I enjoyed the sauna department (3 out of 4 saunas working), and the beautiful pool which had water from thermal springs and lovely views. The passage way leading to the spa and wellness area was nicely decorated with interesting artwork. The breakfast was sumptuous and the restaurant also had great views. The personnel were outstanding. Very service oriented, attentive, friendly and helpful with a personal touch. The location is great, just a few steps away from the waterfall, with views over the valley and surrounding mountains, and the start of a few lovely walks. The hotel offers a lift to the station which isn't far but up a steep hillside. There you can also catch the gondola up to the mountain which I highly recommend. I stayed three nights at this slice of paradise and wished I could have stayed longer. There are many hikes in the area (recommend the one to Hofgastein) and the hotel is a perfect place to relax in luxury after a day out. I will be back!
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ragnar M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for Bad Gastein
Stayed here for 6 nights during a skiing trip. The breakfast was good and the rooms were nice, However one negative thing was that the rooms were fairly poorly sound isolated. The hotel had a car going in shuttle to the stubnerkogel lift every morning.100 m down the street there was a busstop if you wanted to go to graukogel or other destinations. There was ompa techo and glühwein at 1600 every day in the hotel reception, which was nice when returning from the slopes. The ski-room had a decent setup for drying skiing boots. The staff was friendly. The bar had the usual lager and banana beer combo, but also had guiness which was nice. The hotel is in the bottom of bad gastein, so everywhere you are going requires a trek up a steep hill.
Stayed 6 nights in Feb 2018
Response from Hotel Elisabethpark Team on Apr 17, 2018
Thank you

8/10 Good

CIARAN, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent sauna and pool
Nice hotel. The pool, steam room and multiple saunas are excellent. Staff polite and friendly and free shuttle bus to ski lift.
Stayed 7 nights in Feb 2018
Response from Hotel Elisabethpark Team on Apr 17, 2018
Thank you

6/10 Okay

Ray

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Romantic get away a bit soured
This is a grand old hotel with lots of history in a good location. The staff are mainly Russian which can be somewhat stern - they need to learn to smile ! We went for a romantic weekend, but were not really made to feel comfortable. Our room heating only started toward the later part of the evening and was turn off in the morning, so we were cold most of the time. There was no coffee/tea facilities in our room, and although the hotel has a spa they wanted to charge us for bathrobes. At check out the hotel wanted to charged us for breakfast even though this was included in our room charge, end up have a 30 minute argument which delayed our departure. Don't think we will be back

10/10 Excellent

Tim, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine, just a bit tired looking. The receptionist when we first arrived was very helpful and informative, the one the next day less so.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old-time hotel in the heart of town
Great choice for folks coming to play in oldest european Casino, hotel is just around the corner. Interior reminds of "belle epoque" , somewhat shabby , but still attractive. Rooms are spacy and clean , modest furniture, great town and mountains view . Neat and cozy pool with thermal water and satisfactory sauna zone. Shuttle to ski lift and very friendly reception add up to positive experience. Cuisine was not surprising , but tolerable . To summarise - one of the best hotels for it's price !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and easy access to the snow each day with a free shuttle bus + very nice sauna / steam room area with several saunas to relax in after a day on the slopes

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pär, Malmö

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spa hotel in amazing surroundings
Great food, great rooms and superb hospitality in this authentic Austrian spa hotel. Good location, shuttle bus service to the ski area.

10/10 Excellent

Ray, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel

4/10 Poor

yaari, Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead old town - once a great place.
Much money for old times hotel. No help eith the suitcases despite the fact there are 12 stairs till the lift. our room was a luxury room with dirty carpets and broken armchairs.

10/10 Excellent

Murakawa, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel
I highly recommend this hotel, the staff was very friendly and able to help at all times, if i ever go back some day to bad gastein i will stay there again!!

10/10 Excellent

xiphK, new orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Bad Gastein
Very good location in town. Spacious rooms with separate bath and WC. Ample bkfst and evening meals, better than in restaurants in town that we sampled. Dining room spacious with great views. Friendly staff. Hotel provides some local transportation

6/10 Okay

Wael

Liked: Property conditions & facilities

10/10 Excellent

Gary, Madrid, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value right in the center of town
Great stay. Nice pool, sauna and steam room. Right in the center of Bad Gastein with access to endless walks and trails.

6/10 Okay

G

Good Location
Nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service! Verry nice people working there, lovly food, great breakfast! Overall five stars ;)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding. Spa in hotel, super breakfast, spacious rooms, in the center of town. Restaurant, bar and cafe also in hotel. Staff very professional and helpful!

8/10 Good

Darius, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Bad Gastein
Great location. Professional and friendly service. Very clean, spa at the hotel.

8/10 Good

Amanda

Traveled with family
Liked: Staff & service, room comfort
Stor och vackert hotell men i ålderns dagar. Lite slitet men ändå överkomligt för priset. Kul med pool.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2023

6/10 Okay

Karl-Heinz

Liked: Staff & service
Disliked: Property conditions & facilities
Die besten Zeiten sind lange vorbei
Schade, dass dieses ehemalige Vorzeigehotel inzwischen so heruntergekommen ist. An allen Ecken bröselt es und ein gewaltiger Investitionsstau lässt sich nicht mehr leugnen. Einzig der Speisesaal und das Hallenbad lassen erahnen, welche Qualitäten das Haus früher ausgezeichnet haben; schon die völlig abgewetzte Rezeption, das Fehlen eines Nachtportiers, die teilweise abgenutzten Teppichböden, die eigenartigen Gerüche in Teilen des Hauses, das Fruehstuecksbuffet mit den billigsten Zutaten, das phantasielose Abendbuffet … die Liste liesse sich beliebig fortsetzen; positiv die zentrale Lage nahe des berühmten Wasserfalls und direkt neben dem Parkhaus mit günstigen Tarifen, das vielsprachige stets freundliche und serviceorientierte Personal, das wirklich schöne Panorama Hallenbad und das insgesamt akzeptable Preis-Leistungsverhältnis; wenn der Eigentümer das Geld für die dringend notwendigen Investitionen bereitstellen würde, könnte das Haus aus seinem Dornröschenschlaf erwachen und wieder in altem Glanz erstrahlen, ansonsten wären maximal 3 statt früher einmal 5 Sterne angemessen
Stayed 4 nights in Jun 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wohlfühlen mit Schwimmbad
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Siegfried

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
alles bestens & vor allem: ausgezeichnetes preis-leistungs-verhältnis!
Stayed 2 nights in Sep 2022

10/10 Excellent

Sunil

Stayed 1 night in Sep 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveler

Traveled with group
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Staff & service
Ein ordentliches Hotel mit einem guten Preis-Leistungs-Verhältnis
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Сердечная благодарность
Как всегда отель радует высочайшим уровнем обслуживания, трепетным отношением к гостям и замечательной инфраструктурой: прекрасный бассейн, сауны и паровая баня, тренажерный зал. Очень удобное расположение: и до центра в шаговой доступности, и в нескольких шагах от потрясающего водопада и прогулочной тропы, ведущей в горы и сказочный лес с белками и множеством птиц, не стесняющихся людей. Отель всегда любезно встречает и провожает гостей на вокзал на микроавтобусе. Многие сотрудники работают очень долго, что говорит о доброжелательной атмосфере среди персонала, который является главным достоянием отеля. Сердечная благодарность всем сотрудникам Елизаветпарка во главе с Сергеем Соколовым.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mukava paikka lähellä putousta. Iso spa-osasto, jossa useita saunoja ja uima-allas. Hotellin yhteydessä myös hyvä ravintola.
Stayed 9 nights in Jan 2020

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan inte rekommenderas
Obefintlig städning och service. Ok frukost och Bra bastu. Lite krångligt att ta sig till backen då det var kö till shuttlebussen.
Stayed 7 nights in Dec 2019

8/10 Good

jianxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的游泳池不错，房间中规中矩，位置不错，要是可以免费停车就好了。
一个美妙的上山小镇，风景如画，酒店位置不错，徒步逛小镇很方便。
Stayed 1 night in Oct 2019

6/10 Okay

Uwe

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noch OK
In die Jahre gekommenes 4 Sterne Hotel mit einem einfachen Frühstückbuffet. Sauberkeit noch OK. Zimmer sind renovierungsbedürftig.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aamiainen hyvä ja tunnelma rauhallinen. Mukava kylpyläosasto.
Stayed 3 nights in Sep 2019

8/10 Good

Caroll, Schweiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkomplizierte, günstige Unterkunft in gutem Zustand. Großes Zimmer mit Schreibtisch und leisem Kühlschrank. Hoher Wasserdruck beim Duschen. Schnelles WLAN und Internet. Netter Saunabereich und mittelgroßes Thermalschwimmbecken. Kleiner naturbelassener Park mit Liegen.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
ich hatte ein Zimmer zur Straße raus, der Krach war sehr nervig
Stayed 7 nights in Aug 2019

8/10 Good

Sophie

Liked: Cleanliness, staff & service
Sehr freundliches Personal, perfekte Lage, das Haus ist vielleicht etwas in die Jahre gekommen.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit Vergangenheit,, schöne Zimmer, guter Service. Super Lage, angenehmer Preis. Würden wir wieder buchen, aber dann ohne Frühstück und lieber in einem der Cafés nebenan frühstücken.
Stayed 1 night in Jul 2019