Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
4.5 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Personal Event
by The Brownlows

Charming, Romantic and Cozy

Posted Jun 5, 2012 on Hotels.com
We loved it! Yes, it is right in the middle of town so could walk everywhere. Market Day was right in front on the square. There are two charming restaurants and the food delcious. But the best part of all was the warm and oh-so-helpful staff. We are from the US and do not speak German. We were on a mission to locate a childhood house . The owner of the hotel, all the townsfolks with whom we talked, in addition to the staff were very helpful and caring. If we are lucky enough to go back, Hersfeld and the Romantic Hotel Zum Stern would be our destination.
5 out of 5
by A verified traveler from Wilmington/DE

Very nice stay

Posted May 15, 2011
This is a very nice hotel, centrally located in my small hometown, where I stay regularly on my trips to the 'old country'. It has class in a subdued way and extremely helpful and friendly personell. The only drawback are the parking facilities, but one is very helpful to accommodate and repark one's car. Internet service is without charge, which I appreciated very much and in line with the big hotels in the USA. This is still not standard procedure in Europe and one often feels exploited.