Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
4.5 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Business Travelers
by A verified traveler from London ON

Posted Aug 4, 2013 on Hotels.com
it was great
5 out of 5
for Everyone
by Paul from South Dakota

Great hotel

Posted Sep 24, 2012
Pros: Saunas
Cons: Bed could have used an optional extra pillow.
Location: One of my favorite holiday destinations.
Perfectly located in the middle of Bad Kissingen, the hotel Kaiser Victoria proved a pleasant stay. Breakfast included a delightful spread of meats, cheeses and bread. Coupled with beautiful decor, it served as a highlight to my stay. A full functioning spa provided great relaxation and the perfect perfect weekend.
1 out of 5
by J. Gevers

Bad experience

Posted Jun 7, 2012 on Hotels.com
This hotel looks nice, is in a great location but is let down by some of its staff. Rooms are ok, but after one lady at reception telling me there should be wifi in all rooms, a young man at reception later said, with a smirk, there was NO wifi in the rooms, despite advertising showing wifi in room. Not even a mention of apology, just a smirk. I was very happy that Trudy at hotels.com quickly arranged a different hotel with much better customer service!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 9, 2012 on Hotels.com