Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler
Not worth the pricePosted Oct 30, 2014
Cons: They need to hire a manager
Owner operated hotel with no management, staff make their own policy as they see fit. Breakfast codices extremely limited! Not worth half the rate they charge.
for Everyoneby A verified travelerfrom BGC, Taguig
Affordable hotel with nice locationPosted Oct 8, 2014
From the hotel, it's a 15 minute walk to Session Road. The hotel is old with dark corridors but with cheerful and helpful staff. The room is large and comfortable but not grand. Some of the hotel rooms are private residences.
for Business Travelersby A verified travelerfrom California
Just fine!Posted Sep 12, 2014 on Hotels.com
Hotel has a good location, but room is not really that good as like in the picture in their website. Service is slow, and need more patience if you ask for something they didn't response right away.
for Personal Eventby Nicholas JUNGfrom SEOUL
Posted Jul 24, 2014 on Hotels.com
호텔 위치가 길 옆에 있어 교통은 편리하지만 아침에 번잡한 교통 소리에 늦잠을 자기는 어려웠던거 같아요. 샤워실 수압 또한 좀 약한 느낌이 있지만 전체적으로는 나쁘지 않은 호텔이였던거 같습니다.
by A verified travelerfrom Gresham, Oregon USA
Not for families.Posted Jul 5, 2014
Overall the hotel was comfortable. The room was air conditioned, there was plenty of hot water, no roaches, and there was a nice little cafe adjacent to the lobby. But my reservation was for four - two adults and two children. We were booked into a room with only a king size bed and nothing else. Three of us squeezed into the bed while the fourth somehow slept on the the loveseat. There was no microwave oven or any other means to reheat food or beverages - cooking is strictly forbidden. The refrigerator was full of beverages that the hotel charged a nominal fee for, so there was very little room for anything else. Upon checkout the person at the front desk tried charging me for a bottle of water that we didn't open. When I denied that we had consumed any beverages from the refrigerator, it was as if he wanted to argue with me about it. I was proven correct when housekeeping reinspected the room. After a very pleasant experience at Burnham Suites six years ago, this experience was a bit disappointing.
by Mariloufrom Miami, FL
Staff and supervisor did not even try to helpPosted Jun 11, 2014
Cons: too late ...never go back and recommend this hotel.
Not very good experienced. Staff and Supervisor always on break. They should at least try to solve or offer the best solution of the situation, especially when the booking was coming from abroad. What a bad experienced I have to spend most of my time in the phone explained over and over again, but they do not care. They should think to go beyond at least for once to help and accommodate the request for a one time situation. What happened to the policy "Our customer is always right" or "We value our customer" ?????One thing the front desk say I will take care of that next thing we can not do this ...they do not know what they are saying. My poor family instead of enjoying there is spending time on the phone with me. Horrible experience!!! - The driver license was left there they did not bother to call or put it aside and wait until my family call and ask for it. This hotel do not care for their guest!
for Getaway With Friendsby Glenfrom Manila
best hotel in the cityPosted Jun 1, 2014 on Hotels.com
the location is great. its walking distance to all tourist places. the staff are also friendly and accommodating. i would like to thank Redj for taking a personal touch by calling me up and informing me of the status of my reservation.
for Everyoneby normafrom Calgary, Canada
Nice hotelPosted May 29, 2014
It was frustrating when staff at the counter was charging extra 2 person more when the suite I got booked says accodate 4 adults & 2 children. I was told that it's Expedias fault that I should address it by myself. It's outrageous. I was mad & their manager rectified the problem.
for Everyoneby アイアンマンfrom 横浜
ロケーション抜群の場所Posted May 21, 2014
Recommendedby CSfrom Manila
Good hotelPosted Mar 19, 2014 on Hotels.com
Good place to stay for a few days