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Reviews of Le Monet Hotel

4 out of 5
Le Monet Hotel
Ordonio Drive Camp John Hay, Baguio, Benguet

Reviews

8.4

Very Good

Rating 10 - Excellent. 81 out of 224 reviews" "
Rating 8 - Good. 106 out of 224 reviews" "
Rating 6 - Okay. 29 out of 224 reviews" "
Rating 4 - Poor. 4 out of 224 reviews" "
Rating 2 - Terrible. 4 out of 224 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the pool. I expected a heated pool but the water is very cold.
Stayed 1 night in Nov 2023

10/10 Excellent

juanita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing. Love the garden
Stayed 2 nights in Nov 2023

10/10 Excellent

Alfredo

Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel inside Camp John Hay close to restaurants and shops.
Stayed 2 nights in Dec 2022

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, room comfort
Overpriced
Room smells old. The bathroom smells molds. The safe needs to be fixed by maintenance because it was not working. The bedsheets dont smell fresh. Overpriced stay. Breakfast has limited options. Will not come back.
Stayed 3 nights in Nov 2022

10/10 Excellent

jorge

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Very nice rooms with a view.
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ordinary nonairconditioned hotel
The location is in a quiet section of Camp John Hay, with rolling hills around it. The rooms are NOT airconditioned though at check in we were told a few were. The airconditioned rooms were all booked so we were given a portable AC & the ice cube container had to be refilled every 4-6 hrs. I had a hard time falling asleep because the room was hot though we cracked the balcony door open a bit so fresh air would come in. Housekeeping was good & were responsive. We hosted a group of friends for dinner once & we were allowed use of the quieter section of the dining room. However, the waiter spilled a glassful of cold mango shake on the back of an elderly guest. He tried to wipe it with small napkins but we asked for a towel which they finally provided. Waiters should be taught that if there are 3 full glasses on a serving tray & 2 have been served, the balance changes or else there will be an accident.
Stayed 3 nights in Oct 2022

8/10 Good

chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location near on food area😂..staff are really good,fast,polite. Only 1 scenario when 1 of the room smells burning electrical not they fault..but when it comes to changes of rooms that's very slow.we keep calling them since to late already around 10pm ..we are all tired.the decision takes 30mins to sort it out..just to change the room.
Stayed 3 nights in Sep 2022

6/10 Okay

Liezl

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the hotel was renovated you can tell right away..that was fine but the bed had bed bugs unfortunately!!and the couch as well!the toilet was leaking, flush wasn’t working right..the breakfast was delicious and the staff at the dinning area were efficient and attentive in everyone’s need.really welcoming and courteous! you can eat there for breakfast but not recommended for staying.
Stayed 3 nights in Sep 2022

4/10 Poor

Richmond

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping is terrible! Dishonesty of hotel staff. Hotel is old, creepy and smells bad.
Stayed 3 nights in Sep 2022

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful gardens toilet seats
Stayed 3 nights in Sep 2022

8/10 Good

Osler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff are very attentive.
Stayed 1 night in Sep 2022

8/10 Good

Dennis

Traveled with family
Liked: Staff & service
Rooms were not cleaned thoroughly. There are things such as feeding bottle left under the bed by the previous guests. The pool was not heated contrary to the advertised.
Stayed 3 nights in Aug 2022

4/10 Poor

Glenn, Woodbridge

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was good but poor internet, clogged washroom, pool is only open till 5:00pm, very thin walls between rooms
Stayed 2 nights in Jul 2022

6/10 Okay

Marilou

Stayed 1 night in Jul 2022

8/10 Good

Ma. Lalaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great location and very nice staffs 😊
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I especially love the breakfast buffet.
Stayed 1 night in Jun 2022

2/10 Terrible

Revin

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff are not nice! Very rude and not accomodating. It was my worst stay in Baguio. Ive been visiting Baguio every month and this is the worst. It says on the booking that i can check in at 9am, then when i arrived the hotel the staff told me that it was an error in expedia, is it my fault? Then the Ac has a separate payment? That was the first for me like for real? The property is nice but the staff are not really helpful. I will never check in again on that property and will not recommend it to my company and peers.
Stayed 1 night in Jun 2022

10/10 Excellent

Van Carlyne, Imus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Service was great. And more importantly, they have hot and cold shower with good water pressure. Beds are also big. So all in all its 5 stars for me.
Stayed 2 nights in Mar 2022

6/10 Okay

Rosemarie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Wish they would answer their mobile phone and landline on record. We were at a loss with city requirements prior to check in and couldnt get help
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was dark, lacks additional lighting
Stayed 2 nights in Jul 2021

4/10 Poor

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
POOL IS CLOSED!!!
This trip's purpose? To treat my wife to a wonderful few days of swimming in a nice pool. After check in, I said "Now lets hit that pool!" All was shattered when the desk clerk said, "Oh sir, the pool is closed!" WHAT??? No mention of this by Hotels.com or in the hotel's "welcoming letter"; not a single word. This was not the visit we hoped for when booking. To add insult, when we expressed our total displeasure to management not a single comp, discount, or action was offered to compensate us for the complete lack of service. Would have booked another property if we were notified of the pool being closed. Still, flamed over this. Anyway, the property is very nice, clean and well maintained. Hotel staff, except for management, was extremely nice, helpful and considerate. A major "thumbs up" to the ladies in the restaurant, the doormen and the front office clerks - GREAT JOB!! More bad news though. The Internet worked great on Friday, then died all day Saturday and Sunday. Very poor TV reception with static covering the screen since it is not cable. Saturday evening and at 6:00 am Sunday we could hear easily hear the noisy family in the room next door; quite annoying. Also, at check-in we were asked to pay 500 pesos for use of the A/C. After a tense moment, they finally agreed we had pre-paid for A/C. Saturday breakfast we were also told to pay 350 pesos each until I proved it was pre-paid. Overall, not a pleasant experience.
Stayed 2 nights in Jul 2021

8/10 Good

Jane Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, strong water pressure, convenient location.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room Amenities were downsized. Breakfast selections are few due to covid. But staff are working hard serving that we just overlook missing orders. Rooms need some renovations and improvement
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

8/10 Good

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel.. The buffet was not available during this time, only sit in breakfast Overall I recommend this hotel for everyone travelling to Baguio Philippines
Stayed 1 night in Dec 2020

6/10 Okay

Cherry Ann C

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always I enjoy my stay in the hotel. Clean room, good breakfast buffet and my grand daughter enjoyed swimming in their indoor pool. Good service
Stayed 2 nights in Jan 2020

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ok room
Room was ok..no air conditioning Service was ok Food was ok
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That bubble machine outside was nice.....wifi was slow. Other than that...everything was good
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

aileen, Canada

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from front desk Razel and kitkat. Beautiful garden. We were not able to use the pool. Breakfast buffet is great with different options. Highly-recommended where to stay in Baguio
Stayed 1 night in Dec 2019

6/10 Okay

Lilia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
when we got in to the room we realize that the air con remote its not available in our room so my husband called the front desk and they told us that my reservation is booked without aircon. As far i can remember in my reservation it never mention of having with or with out aircon. At that time my husband called while i was at the shower so he told me about what happened so i called again and i brougt my concern and they told us that the person who took the complain made a mistake and didnt bother to call back to correct the mistake. We expected the staff to be well-trained. Second, around 12midnight there no water for some reason. I was disappointed.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet is 😍
Stayed 2 nights in Nov 2019

8/10 Good

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Sharla Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

6/10 Okay

joemar

Liked: Cleanliness, staff & service, room comfort
Stay is good, staffs are very helpful, BUT...
Stay is good, staffs are very helpful. NOTE: Wifi / Internet is very important to me. I'm disappointed with their internet speed. I hope you can check and offer a faster internet connection.
Stayed 1 night in Sep 2019

8/10 Good

Tom, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice forest setting 5 minutes outside the city. Lovely, clean, comfortable room, great staff and good breakfast. The pool, however, is small and shallow - good for children to play in, but not suitable for adult swimming.
Stayed 1 night in Sep 2019

4/10 Poor

Ibrahim, Mainla

Traveled with family
Disliked: Staff & service
D service and d food not good S food in d buffet need to be more choices
Stayed 1 night in Sep 2019

8/10 Good

leana marie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019