4 restaurants, breakfast, lunch served; local and international cuisine

Reviews of Elite Crystal Hotel

4 out of 5
Elite Crystal Hotel
Bldg 1373, road 2423, area 324, Juffair, Manama

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 234 reviews" "
Rating 8 - Good. 79 out of 234 reviews" "
Rating 6 - Okay. 18 out of 234 reviews" "
Rating 4 - Poor. 12 out of 234 reviews" "
Rating 2 - Terrible. 16 out of 234 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nima

Traveled with family
Liked: Cleanliness, staff & service
Good hotel for the price. Rooms are big but outdated. Bed was very comfortable. Toilet and shower were clean. Only stayed for a night but it was better than expected. Location is also close to main attractions.

2/10 Terrible

JUN

Stayed 2 nights in Nov 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
property was nice, some limitations with language while ordering food and drinks at the pool. Music at the pool in the middle of the day was awful foul language and content, which may have been ok for a club not something you want to listen to while trying to relax
Stayed 3 nights in Nov 2023
Response from Vilas Bhosle Duty Manager on Nov 19, 2023
Dear Guest,Thank you so much for your elaborate review and comments. It’s really lovely to know that you had a great stay with us! We are extremely happy to have guests like you. We are already looking forward to welcoming you back here at Elite Crystal!Sincerely,Vilas BhosleDuty Manager

10/10 Excellent

Shawnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Vilas Bhosle / Duty Manager on Nov 19, 2023
Dear Guest,Thank you so much for your elaborate review and comments. It’s really lovely to know that you had a great stay with us! We are extremely happy to have guests like you. We are already looking forward to welcoming you back here at Elite Crystal!Sincerely,Vilas BhosleDuty Manager

10/10 Excellent

Bandar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vilas Bhosle / Duty Manager on Nov 19, 2023
Dear Guest,Thank you so much for your elaborate review and comments. It’s really lovely to know that you had a great stay with us! We are extremely happy to have guests like you. We are already looking forward to welcoming you back here at Elite Crystal!Sincerely,Vilas BhosleDuty Manager

8/10 Good

mohammad ahsan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff. Good breakfast options.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Vilas Bhosle on May 5, 2023
Dear Guest,Thank you so much for your elaborate review and comments. It’s really lovely to know that you had a great stay with us! We are extremely happy to have guests like you. We are already looking forward to welcoming you back here at Elite Crystal!Sincerely,Vilas BhosleDuty Manager

10/10 Excellent

Hugh

Liked: Staff & service, amenities, property conditions & facilities
I believe kitchenette would hot plate or the like Including pots and pans utinsel and plate. It didn't have..though staff did bring hot plate for cooking but no plate or the bear minimum
Stayed 4 nights in Feb 2023

10/10 Excellent

Jassim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our visit at the hotel
Stayed 3 nights in Jan 2023
Response from Vilas Bhosle on Feb 18, 2023
Dear Guest,It was a pleasure having you stay with us at The Elite Crystal Hotel on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.We are delighted that you have enjoyed your stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Elite Crystal we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.I am delighted you had a memorable stay with us and we were able to exceed your expectations and look forward to welcoming you back.Sincere regards,Vilas Bhosle Duty Manager

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Same furniture after seven years of not residing there. Need to upgrade.
Stayed 3 nights in Jul 2022
Response from Vilas Bhosle on Jul 20, 2022
Dear Guest, Thank you for your time in evaluating our product and services. I am glad to read that you enjoyed the stay at the hotel. I regret the inconvenience caused to you during your stay and i look forward to welcoming you back to our hotel. Sincere Regards Vilas Bhosle Duty Manager

4/10 Poor

Stuart

Business traveler
Disliked: Staff & service, room comfort
More like a night club with rooms.
I have stayed 100's of days at this hotel over the last few years. Now the Elite Crystal is not really so much of a hotel but more of a night club where you can get a cheap room. I stayed on the 5th floor and the music from the club has the bass up so high that my walls and windows shake. I sleep pretty hard but there is NO WAY you will sleep thru this pounding bass music. They say it closes at 2am but several nights it went well past 3am. The people are great but they charge for ice and won't let you but it on the room bill. I sure miss my old Elite Crystal Hotel.
Stayed 7 nights in May 2022
Response from Vilas Bhosle on Jul 3, 2022
Dear Guest, Thank you for taking time to write this review. We apologize for the inconvenience caused. At Elite Crystal Hotel, we ensure that all feedback are taken seriously and resolved, thus to ensure no other guests are affected. I have shared with my team about the issues that you have raised and how we can prevent it from happening in the future. Thank you for giving us an opportunity to improve on our products and services. Sincerely, Vilas Bhosle, Duty Manager

2/10 Terrible

Saran

Liked: Cleanliness, amenities, property conditions & facilities
It was very noisy. Couldn’t sleep well
Stayed 1 night in Jun 2022
Response from Vilas Bhosle on Jul 3, 2022
Dear Guest, Thank you for taking time to write this review. We apologize for the inconvenience caused. At Elite Crystal Hotel, we ensure that all feedback are taken seriously and resolved, thus to ensure no other guests are affected. I have shared with my team about the issues that you have raised and how we can prevent it from happening in the future. Thank you for giving us an opportunity to improve on our products and services. Sincerely, Vilas Bhosle, Duty Manager

6/10 Okay

JAYAKRISHNAN, sharjah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
parking was good. do not like the attitude of some staff. security personal was not at all helpful
Stayed 2 nights in Mar 2022

10/10 Excellent

Khalid

Liked: Staff & service, property conditions & facilities, room comfort
Solo traveler
Nice hotel for solo traveler, it's clean and comfort and a great location.
Stayed 1 night in Jan 2022

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

James

Business traveler
Liked: Staff & service
location
Stayed 3 nights in Dec 2021

10/10 Excellent

Dr.TARIQ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Dec 2021

8/10 Good

Ammar

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Omer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an amazing hotel .. rooms are quite massive .
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
4 of 10
The only thing that distinguishes the hotel is its price the noise reaches the rooms The rooms are worn out, the sheets and towels are dirty and I asked for them to be replaced as soon as I received the room
Stayed 2 nights in Aug 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Was great for my stay. Very comfortable room.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient. I like the hotel. I will stay there again when I visit Bahrain.
Stayed 2 nights in Jun 2021

2/10 Terrible

mohammad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last 2 nights in Bahrain
Another great place to stay in Juffair, check in was smooth and efficient with a very nice receptionist. I had booked an Executive Suite but was upgraded to the Royal Suite, very nice surprised. Room was great, lotes of space well equipped and having a washing machine is great for the longer stays. Unfortunately the pool is currently undergoing renovation, gym looked good. I didn't book a breakfast this time as having the kitchenette ment i sorted myself out. I would happily stay here again and recommend.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, totally recommend and would stay again, due to COVID there was limitations on amenities, but tat is to be expected. Very clean, excellent service from staff
Stayed 14 nights in Apr 2021
Response from Karan Davesar on May 7, 2021
Dear Guest, Thank you so much for your elaborate review and comments. It’s really lovely to know that you had a great stay with us! We are extremely happy to have guests like you. We are already looking forward to welcoming you back here at Elite Crystal! Sincerely, Thank you & Best Regards Karan Davesar| Rooms Division Manager

10/10 Excellent

Vincent M

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
One of the few hotels with microwave in the rooms. Very comfortable and cozy love it
Stayed 1 night in Oct 2020

2/10 Terrible

Henry, Seattle, WA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was the only redeeming quality about this hotel. The first room I was put in was disgusting as were the multiple other rooms I was shown. The biggest issue was the curtains; they are stained with what looks like blood, though because the stain was in more than one room it is more likely something like mold. We ended up checking out that night and going to a different hotel. It is not worth the price you pay to stay here. I recommend going to another hotel, the Amwaj area has multiple hotels around the same price point that are significantly nicer.
Stayed 1 night in Sep 2020

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
We stayed 11 nights, very good staff, reception team were very helpful, annoying having to ask for water regularly, should just leave more each day.
Stayed 11 nights in Feb 2020
Response from Karan Davesar| Asst. Rooms Division Manager on Mar 4, 2020
Dear Guest, Thank you so much for your elaborate review and comments. It’s really lovely to know that you had a great stay with us! We are extremely happy to have guests like you. We are already looking forward to welcoming you back here at Elite Crystal! Sincerely, Karan Davesar| Asst. Rooms Division Manager

8/10 Good

pallav, dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good clean property with nice breakfast. the staff was also courteous
Stayed 1 night in Jan 2020
Response from Thank you & Best Regards Karan Davesar| Asst. Room on Jan 24, 2020
Dear Guest, Thank you so much for your elaborate review and comments. It’s really lovely to know that you had a great stay with us! We are extremely happy to have guests like you. We are already looking forward to welcoming you back here at Elite Crystal! Sincerely, Thank you & Best Regards Karan Davesar| Asst. Rooms Division Manager

8/10 Good

Mohammed

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.Great Stay
Great stay every time. Great staff. Nice bar. Good restaurant. 24 room service. Very big room.
Stayed 2 nights in Dec 2019
Response from Lalima Mathur General Manager on Jan 17, 2020
Dear Guest, Thank you very much for sharing your review on Expedia. I am delighted to know that you had a wonderful stay with us. I am also glad to know that you liked our hotel facilities, amenities and service. Your kind comments on the service professionalism of our staff highlighted my day. At Elite Crystal, our biggest asset is our staff. We will be happier to have a chance in welcoming back you again in the near future! Sincerely, Lalima Mathur General Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waliki restaurant and the pool. room was clean and spacious
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Tajwalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Tariq

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service
The pool area was lovely but the service lacked the quality of a star rating like this hotel
Stayed 14 nights in Jun 2019

2/10 Terrible

ahmed

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Hasret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s sad the owner has changed recently and this property is filled with mostly prostitutes. I was even solicited and chased down. It used to be a clean place but now it’s dirty. PLEASE DON’T TAKE FAMILIES HERE!!!!
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I did like the gym - it was a good size and probably the only cleanly part about the hotel. The hotel does not have a very big pool area and did not have many places to lay out. My room was barely cleaned and staff did not refill any of the waters/shampoos/soaps after cleaning my room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located near clubs and shopping.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, I would stay at this hotel again.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great especially for larger groups. The bar at Waiki Kitchen is great. The problem is noise on that side of the building if you want to go to sleep before ten. Breakfast is ok and the dinner at Waiki was amazing food for a non expecting place. The room sizes are big as they are huge suites.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and customer service was terrific
Stayed 1 night in Jan 2019

8/10 Good

WAQAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019