Suite, 1 King Bed, Balcony, Beach View | Beach/ocean view

Reviews of Novotel Bahrain Al Dana Resort

4 out of 5
Novotel Bahrain Al Dana Resort
121 Sheikh Hamad Causeway, Manama

Reviews

7.6

Good

Rating 10 - Excellent. 117 out of 381 reviews" "
Rating 8 - Good. 136 out of 381 reviews" "
Rating 6 - Okay. 68 out of 381 reviews" "
Rating 4 - Poor. 35 out of 381 reviews" "
Rating 2 - Terrible. 25 out of 381 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

hasan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I am very upset about my stay with you
Unfortunately, I book and stay with you so that I can relax all my energy while I work, but unfortunately, at exactly 7 a.m., your maintenance work began on my room. Is this consistent with the name of the Novotel hotel in the world? I am very disturbed by your poor arrangement. If you have maintenance in a building, you do not have the right to provide it. Rooms near the maintenance area, which caused me inconvenience, and I will inform everyone of this misfortune that befell me.
Stayed 1 night in Dec 2023
Response from Novotel Bahrain Al Dana Resort. on Jan 4, 2024
Dear Hassan,Thank you for your review of Novotel Bahrain Al Dana Resort. We appreciate you taking the time to provide feedback about your stay. We are sorry to hear that construction work disrupted your stay, and we understand the inconvenience this may have caused. At Novotel Bahrain Al Dana Resort, we strive to ensure that guests experience a comfortable and peaceful stay with us, so we are disappointed that our efforts fell short of meeting your expectations in this instance. We will take your feedback on board as we continuously aim to improve our services for all of our guests, once again please accept our apology for the inconvenience caused. Again, thank you for taking the time to share your experience with us.

4/10 Poor

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service. Cost cutting affects quality.
I have stayed in the Novotel Al Dana, Bahrain several times over the last 18 year's of visiting Bahrain. The last time was 7 year's ago and there have certainly been changes since then, not for the better. The service around the beach bar area was terrible, with the bar being unmanned much of the time. Cleaning of the room was also an issue. Apparently now you have to book a time if you want your room cleaned. This wasn't explained at check-in and in my opinion should be automatic and not require a booking. I complained to the duty manager who explained there had been cut backs since Covid-19. I have stayed in other hotels in Bahrain and their service is much better and hasn't had these cuts. I would recommend staying elsewhere if you want a drink and if you require daily room cleaning. Very sad as used to be a great hotel.
Stayed 4 nights in Dec 2023
Response from Novotel Bahrain Al Dana Resort. on Dec 9, 2023
Dear Mr. Champken, we thank you very much for your feedback regarding your recent stay.Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that the team members of the pool bar and beach bar are always around the outlet serving guest requests, but may be at this time they are busy handling other guest we apologize for the inconvenience happened and we will share your comment with the concerned department. we would like also to share with you that room cleaning it's provided upon guest request as mentioned in our hotel information letter given upon check in and the tent card placed in the room since we are following our sustainable development program to save our precious environmental resources Meantime we look forward for your next visit at Novotel Bahrain Al Dana ResortSincerely yours

10/10 Excellent

Christopher, Chipping Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Novotel Bahrain Al Dana Resort. on Nov 2, 2023
Dear Mr. Christopher,Thank you very much for your review. It was a pleasure to know how much you have enjoyed your stay with us We always try our best to make sure our guests have an excellent experience.Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort .Kind regards,

2/10 Terrible

Walid

Stayed 3 nights in Oct 2023
Response from Novotel Bahrain Al Dana Resort. on Nov 1, 2023
Dear Walid,Thank you for taking the time to tell us about your experience at the Novotel Bahrain Al Dana Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

Sameer

Traveled with family
Liked: Staff & service, property conditions & facilities
We had a great sty with the kids. Imane was really helpful and arranged an upgrade as it was the children’s birthdays this weekend. Catered to all our needs. The hotel is nice, if dated but staff in general were approachable and helpful. Have stayed here before as the pool and beach area are good especially for the kids. Breakfast has improved from the last time I stayed which is good.
Stayed 1 night in Oct 2023
Response from Novotel Bahrain Al Dana Resort. on Oct 10, 2023
Dear Sameer,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2023
Response from Novotel Bahrain Al Dana Resort. on Sep 20, 2023
Dear Dmitriy,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon.Sincerely

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Novotel Bahrain Al Dana Resort. on Aug 19, 2023
Dear Mr. Gary,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Sebastiaan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very friendly staff
Response from Novotel Bahrain Al Dana Resort. on Aug 3, 2023
Dear Mr. Sebastiaan,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Novotel Bahrain Al Dana Resort. on Aug 3, 2023
Dear Valued Guest,Thank you for taking the time to share your experience with usYour kind words about our team members are greatly appreciated.At Novotel Bahrain Al Dana Resort, we strive to ensure that our guests have a memorable stay with us whether it’s through providing a warm welcome or offering excellent service.We would like to thank you again for your kind feedback and look forward to welcoming you back in the near future.Sincerely,

6/10 Okay

Tucker

Liked: Cleanliness, staff & service
Nice but outdated
Stayed 6 nights in May 2023
Response from Novotel Bahrain Al Dana Resort. on May 23, 2023
Dear Mr. Tucker,We appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort.We would like tot assure you that our room’s soft refurbishment has been recently on going.Thank you again for sharing your experience, and we are looking forward to welcome you again at Novotel Bahrain Al Dana Resort!Sincerely,

2/10 Terrible

mohammed

Traveled with family
Disliked: Staff & service, room comfort
Unprofessional front desk supervisor. Reservations was for a supervisor room but he gave me a standard room and his justification was the hotel is fully booked eventhough my reservation was confirmed and refused to credit the deference in mt account and had to accept or find others hotels thats is totally Unprofessional way to treat a paying customer
Stayed 1 night in May 2023
Response from Novotel Bahrain Al Dana Resort. on May 23, 2023
Dear Mohammed,Thank you for your recent visit to Novotel Bahrain Al Dana Resort We would like to thank you for bringing to our attention your experience with us. Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that according to our system record it’s showing that your booking was for two rooms, one was Twin bed without balcony and the other with king bed with balcony overlooking to the swimming pool since the booking under the same family name our team upgraded both rooms to a connecting rooms with sea view free of charge after you checked in you prefer to change with a special location which’s was not available at the time of your arrival, Moreover that later on we moved your room again to a superior pool view room second floor and twin room without balcony on higher floor as per your good self-request in order to won your satisfaction Meantime we would like to share with you that the standard amenities in the superior rooms are Hand soap, Shower Gel & Shampoo other all amenities are available in the next room’s categories but still we can provide all the other amenities upon guest request If you have any questions or comments regarding this matter, please feel free to contact us directly Sincerely yours,

4/10 Poor

mohammed

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
unprofessional reception supervisor
my reservation was for a superiore room and when i checked in the supervisor gave me standard room, without consulting me actually he laid to me stating that is very good room. i checked the room out and it was so small and not balacony. i compained to the supervisor and his answer was we are sorry we are fully booked even though i has a reservation and it was confrimed for a ssuperiore room and worse then that he tryied to sell me and upgarde for extra 20BD. which is crezy becase i have already paid. room did not have any toothbrush and shivers. one more thing my booking was though hotel.com and when i complain to them they called the hotel and the same supervisor laid to them and stated that we were check in a superiore room. this is my experience with the hotel 18/05/2023.
Stayed 1 night in May 2023
Response from Novotel Bahrain Al Dana Resort. on May 21, 2023
Dear Mohammed,Thank you for your recent visit to Novotel Bahrain Al Dana Resort We would like to thank you for bringing to our attention your experience with us. Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that according to our system record it’s showing that your booking was for two rooms, one was Twin bed without balcony and the other with king bed with balcony overlooking to the swimming pool since the booking under the same family name our team upgraded both rooms to a connecting rooms with sea view free of charge after you checked in you prefer to change with a special location which’s was not available at the time of your arrival, Moreover that later on we moved your room again to a superior pool view room second floor and twin room without balcony on higher floor as per your good self-request in order to won your satisfaction Meantime we would like to share with you that the standard amenities in the superior rooms are Hand soap, Shower Gel & Shampoo other all amenities are available in the next room’s categories but still we can provide all the other amenities upon guest request If you have any questions or comments regarding this matter, please feel free to contact us directly Sincerely yours,

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Novotel Bahrain Al Dana Resort. on May 17, 2023
Dear Martin,Thank you very much for your review.It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort .Kind regards,

10/10 Excellent

stefanos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Novotel Bahrain Al Dana Resort. on May 9, 2023
Dear stefanos ,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
I booked an ocean view suite and instead was given a pool view. I was overcharged by 40%, many different items in the room didn’t work including the phone, the sliding door was broken and made noise all night and the water that came out of the bath tub was brown
Stayed 1 night in Mar 2023
Response from Novotel Bahrain Al Dana Resort on Apr 5, 2023
Dear Mr. James,We thank you for sharing your feedback regarding your recent stay. Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that according to our system record it’s showing that your booking was for a one bedroom suite with balcony overlooking to the beach, which was given upon check in, please refer back to the booking terms and conditions Meantime we would like to share with you the suite been inspected by our team and all the above mentioned are function well, If you have any questions or comments regarding this matter please feel free to contact us directly. Sincerely yours,

2/10 Terrible

ALVARO

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel dates back to the 80's. They haven't invested a dime since. The staff do not seem to have been trained on customer service. There's no way I'm ever staying there again.
Stayed 2 nights in Feb 2023
Response from Novotel Bahrain Al Dana Resort on Mar 25, 2023
Dear Mr. Alvaro,We appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort.We would like tot assure you that our rooms soft refurbishment has been recently on going.Meantime we look forward for your next visit Novotel Bahrain Al Dana ResortSincerely yours,

10/10 Excellent

Zukhra

Stayed 3 nights in Feb 2023
Response from Novotel Bahrain Al Dana Resort on Feb 18, 2023
Dear Mr. Zukhra,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. we are happy to know that you and your family enjoyed your stay with usLooking forward to welcome you again soon Sincerely

10/10 Excellent

gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Hotel was in a great location with good facilities. We selected the half board option and the food was great both at breakfast and dinner. A few suggestions of improvement would be that the lady who worked in the kids club was asleep at times whilst I was looking after my daughter in there. Also for the half board dinner option it would be nice to be offered something to drink other than water.
Stayed 5 nights in Jan 2023
Response from Novotel Bahrain Al Dana Resort on Jan 27, 2023
Dear Gregory,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Zuhair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Novotel Bahrain Al Dana Resort on Jan 18, 2023
Dear Zuhair,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal.Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the best in your business and personal endeavors.Sincerely yours

10/10 Excellent

Sayed Mujtaba

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Novotel Bahrain Al Dana Resort on Dec 8, 2022
Dear Sayed Mujtaba ,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am really happy to read that the accommodations and services were up to your expectations, as complete satisfaction is our goal.Together with my team, would very much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the best

6/10 Okay

Zaid

Traveled with family and small children
Liked: Cleanliness, staff & service
The property has very dated decor - needs a fresh coat of paint, proper switches for lighting, and a USB charging point (as most modern facilities). In addition it had a very dated TVset with poor picture quality. Toilet paper and soap ran out on the 2 nd day and took some time to get replaced - not really acceptable given the rates that were charged.
Stayed 4 nights in Oct 2022
Response from Novotel Bahrain Al Dana Resort on Oct 28, 2022
Dear Zaid,We thank you very much for your feedback regarding your recent stay.Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best.We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression.Best regards

10/10 Excellent

Shubar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Novotel Bahrain Al Dana Resort on Oct 23, 2022
Dear Shubar,We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you.I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal.Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.We wish you all the bestSincerely yours

6/10 Okay

Qusai

Disliked: Amenities, property conditions & facilities
the value is not equal the money
Stayed 1 night in Sep 2022
Response from Novotel Bahrain Al Dana Resort on Oct 11, 2022
Dear Qusai,Thank you for bringing to our attention your experience with us. Your constructive feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests.We hope we were at the line of your expectation as we are committed to always develop and improve our services cause our guests deserve the very best.Meantime we look forward for your next visit and certainly you will feel the value of progression Best regards

4/10 Poor

KHALID

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Novotel Bahrain Al Dana Resort on Sep 28, 2022
Dear Khalid,We thank you very much for your constructive feedback regarding your recent stay.Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best.We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression.Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, nice people amazing service
Great spot, nice people amazing service
Stayed 3 nights in Aug 2022
Response from Novotel Bahrain Al Dana Resort on Oct 11, 2022
Dear Valued Guest, It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 1 night in Jun 2022
Response from Novotel Bahrain Al Dana Resort on Jul 5, 2022
Dear Valued Guest, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

2/10 Terrible

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like RBITZ website as they sheeting me for the payment and not responding to their customers
Stayed 1 night in May 2022
Response from Novotel Bahrain Al Dana Resort on Jun 12, 2022
Dear Mr. Mohammed, Please keep in touch with Orbitz customer care to find out you issue and sorted out Thank you and best regards

8/10 Good

Alaa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The pool is good but it needs more room for the parent to stay and watch their kids. The space is limited and most of the parents are standing to watch their kids
Stayed 2 nights in May 2022
Response from Novotel Bahrain Al Dana Resort on Jun 12, 2022
Dear Alaa, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Novotel Bahrain Al Dana Resort on May 9, 2022
Dear Valued Guest, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

10/10 Excellent

NAWAF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Novotel Bahrain Al Dana Resort on May 8, 2022
Dear Nawaf, - We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Excellent

johann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One never had to leave the property, in fact, we only left the property twice in our 4 day stay. Once to shop and another to try a restaurant my wife wanted to try. Pool and swim up bar was fun. Met a lot people and made new friends there.
Stayed 4 nights in Apr 2022
Response from Novotel Bahrain Al Dana Resort on May 8, 2022
Dear Johann, It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon

10/10 Excellent

Ahmed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 2 nights in May 2022
Response from Novotel Bahrain Al Dana Resort on May 8, 2022
Dear Ahmed, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Novotel Bahrain Al Dana Resort on Apr 30, 2022
Dear Omar , Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

10/10 Excellent

abdulaziz

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Novotel Bahrain Al Dana Resort on Feb 25, 2022
Dear Abdulaziz, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

8/10 Good

Majdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022
Response from Novotel Bahrain Al Dana Resort. on Sep 20, 2023
Dear Majdi,It is always a thrill to get a feedback, particularly when it is positive as your experience was.We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort.Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.Thank you again for your kind comments and patronage. We look forward to serving you again soon.Sincerely

8/10 Good

Hasan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one thing disturbed what could've been perfect
Very good hotel, very pleasing, good service, I've got a very friendly reception on check-in with a kind voluntary upgrade from beach side to sea side room. The only thing that disturbed this pleasing stay and forced me to take one point out of my rating was at check-out. I asked for a late check out at 2 pm, and they very kindly agreed, however, just before that time was up I received repetitive calls at my room to remind me to check out .. that was totally uncalled for and unnecessary. I would understand that if I was late to check out, however I was not. That was the only negative side on that stay, otherwise it was a good hotel to stay at.
Stayed 4 nights in Jan 2022
Response from Novotel Bahrain Al Dana Resort on Jan 22, 2022
Dear Hasan, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

10/10 Excellent

Shujaat Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for great service
Stayed 1 night in Dec 2021
Response from Novotel Bahrain Al Dana Resort on Dec 22, 2021
Dear Shujaat Ali, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

2/10 Terrible

Antoine

Stayed 2 nights in Sep 2021
Response from Novotel Bahrain Al Dana Resort on Dec 22, 2021
Dear Antoine, We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Sincerely yours,

10/10 Excellent

sana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Novotel Bahrain Al Dana Resort on Dec 14, 2021
Dear Sana, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place!
A lovely feel to this place. Very friendly staff. Although a bit under-staffed, especially in reception. Otherwise really liked it. Low-rise and relaxed holiday feel.
Stayed 2 nights in Nov 2021
Response from Novotel Bahrain Al Dana Resort on Dec 5, 2021
Dear Daniel, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely

6/10 Okay

Mohamed

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from Novotel Bahrain Al Dana Resort on Dec 5, 2021
Dear Mohamed, Thank you for bringing to our attention your experience with us. Your constructive feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. We hope we were at the line of your expectation as we are committed to always develop and improve our services cause our guests deserve the very best. Meantime we look forward for your next visit and certainly you will feel the value of progression

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older hotel. Well kept. Slight mildew smell to the room but it is on the beach. Staff is very friendly and helpful including the front desk, service, and every employee we have encountered. Will definitely come again when visiting Bahrain. Clean bed and fluffy towels. The ambiance is wonderful. We enjoyed the beautiful pool and hot tub. We had a cheese plate (outstanding!) and wine beachside early evening. We ate at the Le Perl Restaurant. Upscale pricing but the food was exceptional and generous portions! The wait staff was attentive and seemed to know just when to appear and when to let us enjoy our meal in private. The hotel seems to be a good place for families and we enjoyed seeing the children. We were here on a break from work in KSA.
Stayed 1 night in Nov 2021
Response from Novotel Bahrain Al Dana Resort on Nov 11, 2021
Dear Ben, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

8/10 Good

DEMETRIUS JAMES, Waldorf

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location.
Stayed 13 nights in Oct 2021
Response from Novotel Bahrain Al Dana Resort on Oct 27, 2021
Dear James, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was especially friendly and made our stay smooth and enjoyable!
Stayed 1 night in Aug 2021
Response from Novotel Bahrain Al Dana Resort on Aug 25, 2021
Dear Valued Guest, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

6/10 Okay

Fahad

Traveled with group
Stayed 1 night in Aug 2021
Response from Novotel Bahrain Al Dana Resort on Aug 21, 2021
Dear Fahad, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,

6/10 Okay

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The pool bar staff is terrible
Stayed 2 nights in Jul 2021
Response from Novotel Bahrain Al Dana Resort on Aug 1, 2021
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bahrain Al Dana Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The reception ignored the request for a beach view suite initially even though I reminded her before she assigned me the room
Stayed 1 night in Jun 2021
Response from Novotel Bahrain Al Dana Resort on Jun 23, 2021
Dear Mr. Hussain, Thank you for taking the time to tell us about your experience at the Novotel Bahrain Al Dana Resort At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We would like to share with you that according to our system record we notice that your booking was for a room overlooking to the beach view and once you checked in you didn’t like the view accordingly our team upgraded you booking to a sea view free of charge in order to won you satisfaction during your stay at our hotel Meanwhile it was our pleasure to serve you during your stay at Novotel Bahrain Al Dana Resort We are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room wasn't available for check-in by 5 pm. The room we finally got into was not the Sea View room that we booked, and it took several hours the next day to relocate. The staff offered nothing to compensate us for our inconvenience, and overall service left much to be desired. We will not be returning when other options are available.
Stayed 3 nights in May 2021
Response from Novotel Bahrain Al Dana Resort on May 25, 2021
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bahrain Al Dana Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2/10 Terrible

Mouaz

Liked: Cleanliness
Disliked: Staff & service
Liers
Read reviews before booking, an advice that I did not do carefully when I booked my room. The clear scam of writing sea view at the title of the room, is really annoying. My wife and I booked a sea view roam and it was not cheap. We actually chose the highest price in that category to get a room with a good view. However, we got a room that has road view with a tiny sea view. ( which by the way happened to a customer who wrote a review here, only one month ago ) this room should be titled : >> PARTIAL SEA VIEW<< The disturbing noises of the cars, horns and the jet skies who likes to play under our room 24/7 is really a piece killer. You keep hearing the sounds All time at night, early morning and after noon. We have tried to speak with reception to change our room and they refused due to all rooms are booked which is by the way an utter lie. Since we checked on many apps such as hotels, booking, and agoda. All of them have vacancies on all categories. I spoke with the hotline of hotels.com, since I booked the room through it and they have tried really hard, and they have called them two times ( the first day and the second day ) trying to convince the receptionist, the supervisor and the booking manager to change our room since it is clearly not as stated when we booked as sea view. However they refused saying fully booked. We know they are not. The hotel is at max at 40% capacity. In terms of rooms, the furniture is at least 15 to 20 years old from the closet to
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay with my family. Multiple dining options, very cool bar at the pool with great service, and rooms are very comfortable.
Stayed 3 nights in May 2021
Response from Novotel Bahrain Al Dana Resort on May 18, 2021
Dear Valued Guest, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,