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Reviews of Bakersfield Marriott at the Convention Center

3.5 out of 5
Bakersfield Marriott at the Convention Center
801 Truxtun Ave, Bakersfield, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1002 reviews" "
Rating 8 - Good. 261 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nataly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Ismael

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Arun, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in late. Check in was smooth with the friendly front desk staff. Room (and the property in general) was very clean and quiet. Great breakfast options. They have a nice pool area as well. 10/10. Will stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Marriott Convention Center when we travel to Bakersfield. The hotel is nice and the staff are great too !
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Apr 5, 2024
We appreciate your feedback; we hope to see you again soon.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Michelle on Apr 2, 2024
We appreciate the feedback, we hope to see you again soon.

10/10 Excellent

Jasdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Apr 2, 2024
We appreciate the feedback, we hope to see you again soon.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Mar 27, 2024
We appreciate your feedback; we hope to see you again soon.

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the place i needed to attend.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 25, 2024
Thank you for the feedback, we hope to see you again soon.

10/10 Excellent

Jose, orosi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Mar 25, 2024
Thank you for the feedback, we hope to see you again soon.

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024
Response from Michelle on Mar 25, 2024
Thank you for the feedback, we hope to see you again soon.

6/10 Okay

erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with good security, but I had problems with extra charges that were already pre- paid, and missing items from my breakfast orders. The front desk did correct the charges.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service and allowing an early check-in was fantastic!
Stayed 1 night in Feb 2024
Response from Michelle on Feb 26, 2024
Thank you for your feedback, we hope to see you again soon!

4/10 Poor

Stefanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was not able to check in to property at 5:00pm due to system being down. Later that evening 5 vehicles were broken into.
Stayed 1 night in Feb 2024

6/10 Okay

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Vehicles broken into in the parking lot. Security measures taken, but appears to be a higher crime area. Second time I’ve stayed at this hotel. I would not stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

jaime

Stayed 1 night in Feb 2024
Response from Michelle on Mar 25, 2024
Thank you for the feedback, we hope to see you again soon.

2/10 Terrible

LANA

Stayed 1 night in Feb 2024

10/10 Excellent

Bertha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel will definitely book it again.
Stayed 1 night in Feb 2024
Response from Michelle on Feb 12, 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on Feb 12, 2024
Thank you for your feedback, we hope to see you again soon!

8/10 Good

Marco, Gabriola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality room and bed. Spacious and comfortable.
Stayed 1 night in Feb 2024
Response from Michelle on Feb 12, 2024
Thank you for your feedback, we hope to see you again soon!

2/10 Terrible

Julie

Stayed 5 nights in Jan 2024

10/10 Excellent

Holly

Stayed 1 night in Jan 2024
Response from Michelle on Jan 17, 2024
Thank you for the feedback, we hope to see you again soon.

10/10 Excellent

Jessica, Bell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle on Feb 12, 2024
Thank you for your feedback, we hope to see you again soon!

8/10 Good

Bonita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the hotel is exceptional. We had trouble with internet access and the team there was super helpful in getting us set up. The staff in the restaurant there were fabulous as well. By far, the best overall staff of any hotel.
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 29, 2024
Thank you for your feedback, we hope to see you again soon.

8/10 Good

Candice

Stayed 1 night in Dec 2023
Response from Michelle on Jan 29, 2024
Thank you for your feedback, we hope to see you again soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle on Dec 28, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Mohamed

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Home less around the neighborhood Are bad other then that’s a good
Stayed 2 nights in Dec 2023
Response from Michelle on Dec 28, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023
Response from Michelle on Dec 18, 2023
Thank you for the feedback, we hope to see you again soon.

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michelle on Dec 28, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Kathy C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we encountered from the security guard, to check in people, to the bartender, waitress, & maid were all very pleasant, friendly, and helpful. We ate dinner and had drinks at the bar and breakfast in the restaurant the next morning. Everything was delicious. The only negative of the hotel itself is they were getting tile replaced in front of the elevators and so for a nine story hotel they only had one elevator operating. The only other negative was the neighborhood that did not seem like a safe neighborhood, but it made me feel more comfortable when I saw that they had armed security guards. The noise of the traffic came into our room as well. Overall, our stay was so good that my husband left a handwritten note for the manager who was coming in after we left.
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Stayed 1 night in Nov 2023
Response from Michelle on Dec 6, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room. We had dinner at the hotel and our wonderful waitress gave us free tickets to the AHL hockey game. After dinner we walked over the the rink and watched an amazing game between the Bakersfield Condors and the Texas Stars! Great staff during our whole stay!
Stayed 1 night in Dec 2023
Response from Michelle on Dec 6, 2023
Thank you for your feedback, we hope to see you again soon.

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Nov 2023
Response from Michelle on Dec 6, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023
Response from Michelle on Dec 18, 2023
Thank you for the feedback, we hope to see you again soon.

10/10 Excellent

Ronando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a ride to the Kern County Fairgrounds for Bakersfield Comic Con
Stayed 3 nights in Nov 2023
Response from Michelle on Dec 6, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending a concert at Mechanics arena and it was very convenient, a 3 min walk. Staff was very friendly, room was nice and clean. Will definitely stay here next time I’m in town.
Stayed 1 night in Nov 2023
Response from Michelle on Dec 6, 2023
Thank you for your feedback, we hope to see you again soon.

8/10 Good

Martin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Michelle on Dec 18, 2023
Thank you for the feedback, we hope to see you again soon.

6/10 Okay

Sal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michelle on Nov 28, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Michelle on Nov 28, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Tonette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased overall.
Stayed 2 nights in Nov 2023
Response from Michelle on Nov 28, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Ginger

Stayed 1 night in Nov 2023
Response from Michelle on Dec 6, 2023
Thank you for your feedback, we hope to see you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Minus the Homeless Folks next to the H
Attended a concert at the Fox Theater and had a great overnight stay. The only problem we experienced was the homeless people across the street yelling at us while we exited our car at 10:45PM at night after the concert.
Leno is & Friends Concert experiencing the past sounds of Chicago & Earth Wind & Fire
Family Farm off HWY 58
Fox Theater Downtown Bakersfield
Stayed 1 night in Nov 2023

10/10 Excellent

Carmen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and clean
Stayed 1 night in Nov 2023
Response from Michelle on Nov 13, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star minus bartenders are very rude
Love this Marriott have stayed here many times. Front desk staff is stellar, rooms are always very clean and location is fabulous. Only complaint is the female bartenders are always extremely rude and act as if we are inconveniencing them by ordering drinks. It happens every time and it’s always new bartenders so maybe turnover is high.
Stayed 4 nights in Nov 2023

10/10 Excellent

Geane

Liked: Staff & service, amenities
WiFi so weak as to be non functiong. Tried Afternoon, night & morning. Very frustration. All else very nice.
Stayed 1 night in Nov 2023

6/10 Okay

Russell

Liked: Cleanliness
This hotel is nice, especially if you enjoy listening to the neighboing rooms. But other then that great hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, accessible, and staff was helpful and courteous.
Stayed 1 night in Oct 2023
Response from Michelle on Oct 31, 2023
Thank you for the feedback, we hope to see you again soon.

4/10 Poor

Andrew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second time staying there and although we love being close to the concert arena at Mechanics, the service is awful. No one even cared to make our first stay great. The second stay, at the end of the night, the manager realized how awful the bartender was being to us so she stepped in. I just wish we could have a good experience, but both times we’ve left disappointed and feeling like it was a wast of money to stay there. We probably won’t do it again.
Stayed 1 night in Oct 2023